personnel assistant

personnel specialist

program manager

background investigator

police officer

Protection Strategies Inc

When I started at HHS HQ under Protection strategy Inc, there were only a handful of people working there. That was worrisome and alarming to say the least! My very first day, two people had quite and told me later I will understand why. During my first week I realized Jessica was the favorite and Steven was second. Management was completely unprofessional and disrespectful. HR was there because a employee had report the mistreatments of the employees. Once they gave a employee 14 cases back to back and gave the rest of us none. When asked she thought everyone was working like this. The PSS lead Erica Edmondson and Jessica her sidekick would leave for hours! We had new employees and even old employees who were poorly trained. They would say disrespect things and yell during meetings. When mistakes would happen they would go off. In some cases it would be per the PSS lead or Jessica giving out guidance to make those mistakes but would state, “ you have no paper trail to say it was me so it’s official your fault”. One employee left and they put something on her background for even finding a better job to support her family. Three other girls were LET GO af ter calling HR to make a report that very next week. Some how HR was involved as I seen the project manager and HR taking after everyone had completely their interviews. It might sound crazy but everything I am stating is all true. Jessica and Steven would spend talk about how dumb people were and laugh at people trying to learn. During one meeting we were asked can we read! Yes, can we read? When we did not answer she asked again and we ignored her. They also lied and said the contract did not get renewed but they did and now they are advertising for new employees. Word of advice, be a puppet for them and your will go far there but want the minimum core values they so call promote and they will let you go! Please find something better. Even the nicest people walk out of PSI was something to tell you and or completely different from the first day they walked in.

I highly suggest to not work for this contract at the DC office due to management which is horrible. They micro manage the employees. They are very petty on your time if you come in at 732 am instead of  7am its a problem and there is no leniency. They tell the employees that they have a grace period which they really don' t! The contract does not have an SOP , so everything that is being processed and how-to process is word of mouth that changes daily. They only provide telework to one employee which is the lap dog to the team lead which is not right. No one else on the contract is allowed to telework. When you try to follow protocol and talk to Program manager about the issues, it goes through one ear and out the other. She will ALWAYS take up for the team lead which sucks because it feels as if you don't have any support from your employer. Then we were told you get two 15 minutes in the morning and afternoon and a 30 minute lunch but if we decide not take the 15 minute breaks, we can have an hour lunch. Our team lead and her lap dog feels as if its okay to take two hour lunches, sneak out the backdoor and not care about leading by example. But yet expects the team and/or employees to follow the rules??? If anyone from management is corrected, they will write you up for no reason. If you make one mistake on your work, you will receive automatic training and it doesnt matter if you had training two days before. Do not work for this company and if you do, do not work in DC or Bethesda. They treat you like a child and talk at and not to you. They are very disrespectful and no one is proffessional! They make you work in the basement where its cold all the time with no heat at times. If you wear your coat, you will be asked to remove the coat. The management is unapproachable and they tell you to ask questions but when you come to them to ask anything, you're being dismissed and told to ask your co-workers !

Worst Management I’ve Experienced in over 30 years!!!

Make sure you research this company before you accept a job, they have skeletons!!!

PROFIT IS THE ONLY THING THAT MATTERS!!!

Corporate management has no clue what is going on at contract sites.

Corporate management does not care about employees or employee morale.

Corporate management talks a good game but fails to follow through on promises and engages in deceptive hiring practices (e.g. specific schedules, job positions, overtime, etc…).

Corporate management is unethical (e.g. expects employees to perform routine duties outside their jurisdiction; blames employees if they file a legitimate complaint; does not take safety seriously; etc…)

Corporate management acts like they are doing you a favor by letting you work for PSI.  The Operations Manager said as much when the company first got the contract.

High level regulations are unclear.

Salaries do not consider the local cost of living even though this is a federal contract.

Very little opportunity for career progression.

Very little opportunity for advanced training.

Don't let the word "police" convince you this is a law enforcement position, it's not.  You are little more that a glorified security guard and you will get about the same amount of respect from management.

This company will use and abuse you as long as you do as you are told without question but point out something that is wrong, and they will throw you under the bus.

Contract Manager is not experienced or qualified to hold his position.

Except for one specific area, TRAINING IS A JOKE

No teamwork.

Co-workers are great people!

Make sure you research this company before you accept a job, they have skeletons!!!
PROFIT IS THE ONLY THING THAT MATTERS!!!
Corporate management has no clue what is going on at contract sites.
Corporate management does not care about employees or employee morale.
Corporate management talks a good game but fails to follow through on promises and engages in deceptive hiring practices (e.g. specific schedules, job positions, overtime, etc…).
Corporate management is unethical (e.g. expects employees to perform routine duties outside their jurisdiction; blames employees if they file a legitimate complaint; do not take safety seriously; etc…)
Corporate management acts like they are doing you a favor by letting you work for PSI.  The Operations Manager said as much when the company first got the contract.
High level regulations are unclear.
Salaries do not consider the local cost of living even though this is a federal contract.
Very little opportunity for career progression.
Very little opportunity for advanced training.
Don't let the word "police" convince you this is a law enforcement position, it’s not.  You are little more that a glorified security guard and you will get about the same amount of respect from management.
This company will use and abuse you as long as you do as you are told without question but point out something that is wrong, and they will throw you under the bus.
Contract Manager is not experienced or qualified to hold his position.
Except for one specific area, TRAINING IS A JOKE
No teamwork


Management and the culture at this location is very poor. The pay is decent but this company needs a culture shift. All to often you have 50% of employees doing no work while a small sample size, maybe 15%, are doing most of the work. The higher you move up the less work you seem to do. Its unfortunate because the idea behind this work is great but PSI tend to taker advantage of their contract. They don't really care about employees in here, they just want as many people in here as possible to maximize their contract and their profits. Even if you have no work you will be told to "pretend your busy". If you don't mind doing your own thing, need experience, and want money this job is a good option but if your looking for a company to truly care about you as a worker and for a true career? I can't think of a worst place

A typical workday is busy and usually involves collaborating with the team and helping employees throughout the employment life cycle. 

I've expanded my HR and general business knowledge.

Management: 
The owner genuinely cares about people and is committed to building a sustainable business that provides financial stability for its employees and contributes to the security of the nation.

Workplace Culture: 
The company culture is outstanding, as I receive support and recognition for my hard work and contributions from both leadership and my peers. During my tenure, I have been given the opportunity to progress professionally, expand my HR skills and knowledge all which have allowed me to grow personally. 

The hardest part of the job is staffing due drastic labor market changes brought on by COVID.  

The most enjoyable part of the job is helping employees be successful. 

What is the best part of working at the company?
Very toxic company. They never follow their on policies or procedures. They are a small company and only care about the $$. I’ve seen them give people an offer letter and a start date to turn around and give the job to someone else. Truly horrible human beings.

What is the most stressful part about working at the company?

Not knowing from one day to the next if you have a job or not.

What is the work environment and culture like at the company?
People are miserable and frightened. They don’t support their front line workers. Corporate parades around a mission statement  about supporting people while doing the complete opposite. 

What is a typical day like for you at the company?
Depends on the location you are working. Some jobs are remote while others must work onsite.

What is the best part of working at the company?
The base pay was reasonable compared to similar positions. Offered 3% matching on 401k

What is the most stressful part about working at the company?
Very limited flexibility. Management was chaotic, PMs were either clueless or hamstrung. Incredibly unorganized & not receptive to input from the field. 

What is the work environment and culture like at the company?
Liked my coworkers. Management seemed like they wanted to help you but it was mostly lip service. They did not value their productive employees and everyone was seen as billable hours.

What is a typical day like for you at the company?
Our contract was a lot of work. The communication between PSI and the client was really poor. I liked the type of work and the client much more than the company.

I really learned a lot from this position and the peers I worked with. I have an extensive security back round on a personal level and to advance to this level of base security was a great learning experience technically. We kept the base and all the people safe from incoming fire with the use of radar as well as controlling all aspects of internal and external threats. Coordinating the response and rescue team operations utilizing the military and contractors was very exciting as well. I think my greatest reward was the success we had organizing all the different organizations  to reach the common goal together.

the pay is not worth it telling you right now... run! there's no room for growth, management sucks, its always a he/she said situation, most of the team leads don't know how to be supervisors they love to micromanage people. its quite depressing, empty and lifeless, I mean there's barely anyone there and they keep track how times you call out or are late even if they don't say anything trust me they are watching and tracking your every move and you least expect it they decide to call you out with a long list of mishaps :) 

Top Job Titles	Average Salary
Personnel assistant 1 salary reported	$23.50 per hour
Personnel specialist 1 salary reported	$65,000 per year
Program manager 5 salaries reported	$112,700 per year
Background investigator 1 salary reported	$28.22 per hour
Police officer 1 salary reported	$32.13 per hour

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