service technician

account representative

staff accountant

engineer

truck driver

Proven IT

Effective leadership is ultimately measured by its ability to develop people, build strong teams, and create sustainable success for both employees and the organization. When leaders invest in the growth of their teams, everyone benefits—the employees, the company, and the leadership team itself.
Unfortunately, my experience at Proven often reflected a disconnect between the expectations placed on employees and the accountability demonstrated by leadership. One example was the company's recent workforce reduction, which significantly impacted the careers and livelihoods of many dedicated employees. These decisions followed a quarter in which the company reportedly experienced substantial financial challenges.
While difficult business decisions are sometimes necessary, it was disappointing to see the burden of those challenges fall primarily on employees, many of whom had strong performance records and no conduct concerns. Alternative cost-saving measures—such as reducing discretionary spending, limiting company-sponsored events, implementing temporary furloughs, or freezing bonuses—could have been explored more visibly before resorting to permanent workforce reductions.
What made the situation particularly difficult was the perception that leadership was celebrated for company performance despite the significant human cost associated with those outcomes. This created a sense of imbalance between the accountability expected of employees and the accountability demonstrated at the executive level.
My hope for Proven's leadership moving forward is that it embraces the same principles of accountability, transparency, and continuous improvement that it encourages throughout the organization. Leadership requires not only celebrating successes but also taking ownership of setbacks and learning from them. Doing so strengthens trust, improves culture, and ultimately positions the company for long-term success.
I sincerely wish the company and its leadership team success in the future. My hope is that future decisions place equal emphasis on business objectives and the people whose hard work contributes to achieving them.


What is the best part of working at the company?
Being valued for the contributions and flexibility. Great ownership and lots of opportunities. 

What is the most stressful part about working at the company?
It’s a growing company and that has its challenges. The team I’m on makes a big impact on my day to day work. 

What is the work environment and culture like at the company?
The culture is team oriented. We have team meetings, company events and bring each other up. 

What is a typical day like for you at the company?
Each day is different, working with clients, team meetings, company lunches, and strategizing with other departments.

Owners are nice but not aware of how terrible managers are and how they don’t appreciate and respect their employees. The pay is terrible and don’t receive reviews and raises on a regular basis of at all. Always an excuse. Could be a great place to work if they wouldn’t be blind to a lot of things. Moving on because it’s so bad.  Great paid time off. Benefits caught too much and keep going up which makes paychecks go down with no raises. Sad sad sad sad sad sad…

The service department at Proven is stretched so thin that the techs are all very disgruntled. Pay raises are based on how much they like you, not your production. The director goes unchecked and runs the place like a dictator. Bonus program is structured so the goals are unreachable. They also move the numbers every once in a while when you figure out a system to meet them. Most of the managers are good people and are very helpful. If you have experience look elsewhere because Proven won’t pay what you’re worth. 

It's not good and I'll leave it at that. Poor management staff in place. Micromanagement is fully in place and you have folks overseeing people who are not fit to oversee anyone. The issue here is money, you get what you pay for, you pay cheap, your going to get a lackluster staff. Folks will not stay, not only because of pay, but because of the overall structure of the company.

Working here will give you hands on experience in just about everything you need exposure to in the IT world. Team mates and co-workers are great. 
Management is very disconnected from team. The ticketing system has become a overwhelming. They want you documenting every single minute to justify their labor costs. Anxiety is high, overall team moral is low. Get it, get some experience and leave.

Working with these people is by far the worst experience I have had working in IT, many promises made initially, but none ever materialized. Management is dismal and overall lost week to week. Very High turnover and poor training. They blame everything on Covid and never take much responsibility. This company is a waste of your time.

This company is severely lacking in not only professionalism, but lacks culture as a whole. Severe micro management is in place, very big lack of communication. Areas are lacking people with the necessary expertise to do the job. They treat you like a small child. The pay and benefits are horrible.

Proven IT is a great place to work. They are an employee first kind of company that strives to create a great work environment. They always try and do what is best for the client and meet the clients needs. Being a full service technology company, Proven can meet the clients needs in many different ways.

Work from 8am- 5pm (M-F).  I have learned a lot about the mechanical and electrical aspects of a copy machine. Great workplace culture. Management is great for the most part. Hardest part is making sure thing copier is up and running quickly after a component change, and the most enjoyable part is helping a customer.

Top Job Titles	Average Salary
Service technician 2 salaries reported	$51,000 per year
Account representative 8 salaries reported	$52,813 per year
Staff accountant 5 salaries reported	$70,000 per year
Engineer 5 salaries reported	$83,500 per year
Truck driver 1 salary reported	$21.50 per hour

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