retail assistant manager

sales associate

seasonal associate

store manager

assistant store manager

Psycho Bunny

The brand itself is very good quality, too bad the upper management is the worst you'll ever encounter. This company gives 0 care about their employees. The company has been cutting down on cost for everything, which leaves their employees with anywhere between 10hrs-15hrs of work per week. Still hiring more people and key holders who take more of the scheduled hours. Upper management is a joke, they want their key holders to clock out for lunch but still expect you to stay inside the building and help around. They do sketchy stuff like not pay you for having to work through your lunch, so they simply deduct time off your punch-card???

I was initially very excited to work here, however within a few weeks we lost a manager due to upper management. The keyholders had to play managers for about 2 months until they found a new manager, even then... The second manager quit within a few weeks of being here. That right there should tell you exactly how bad this company is. When we asked for more hours we were declined the request and got asked to hire even more keyholders and sales associates. What a joke honestly. You must have open availability  but you have to be ok with working < 15hrs a week.

They send managers from other stores to help out when there wasn't a manager and let me tell you, instead of helping they would make it worse. The only manager who was helpful was from the CherryCreek Mall.

They have no established rules or any true type of training which makes it difficult to work with. They require way too much from you and you get nothing in return for your hard work.

A typical day at work always started with someone calling out. I never had proper training and the manager believed that crash courses were the best way to teach me how to do my job and always right before I would leave for days on end as there just never seemed to be enough hours for everyone. Unfortunately the ring leader on all the drama always came from the manager herself. She would talk bad about the other key holders and the employees behind their backs and get upset when I didn't join in. She was also quick to anger and punished people for standing up for themselves. The hardest part of the job was being so overwhelmed by all the expectations and asking for help and clarification never did me any good. I would have multiple conversations with management about how I felt and wanting to have the same opportunity as everyone else to learn how to do my job efficiently. It is hard learn how to do a good job when you're constantly left alone because the other key holders couldn't be bothered to answer the phone (or called out every time we were supposed to work together) when I had questions about things that had changed while I was gone. I tried so hard to figure it out by myself because it just felt like I was being iced out and that had a very negative inpact on my self esteem at the time. The only part of the job that made it worth showing up for were the employees. They were always so kind and very fun to talk too. 

Psycho Bunny’s mission is amazing. They stand for individuality and self-expression, but unfortunately, the company does not care about the people who work and represent their stores. Hours started to get cut in late December and continued like that for months. Within this time, they mentioned it will get better, but never did. The store was always dead when sometimes the mall would be packed. It was like the customer was not interested in the brand at all. They will just come take a look and leave. Management was okay and flexible (when they want to), but during this situation there was a lot of favoritism.  From getting no hours to never confronting the fact that a girl put a report for a person who worked there. Nothing was ever done to my knowledge. It was always a struggle to get hours, especially if you found yourself in a financial situation. Sales/stock associates will get 4 to 9 hours a week. If you need a job that only schedules you four hours a day, this is for you. Sometimes you will not be doing much just because there is not a lot of traffic coming into the store. The discount is great as well as the quality of the product, but nothing too luxurious like the other competitors. Just the quality, nothing that will make the fashion industry tremble. Also, if you speak Spanish it can benefit you or… not. Oh, and be ready to be ON TOP of your customer, because they want you looking at their every move and asking them if they are doing okay every 5 seconds. 

A fun product overall and if you play by their rules then it can be a really fun brand to work for that engages your entrepreneurial abilities since it’s so new and the laws aren’t yet written. The culture in the store is something the SM can create and I created a strong one. Even against all odds of what was coming down from above. The hardest part of the job was that they didn’t know what worked and if you try and do what you know works, if it’s different than their idea, you are wrong. I don’t mean this hastily but they want their image, not your result. Even if your result is better. Which I understand to some extent because they need a replicable process. Unfortunately different markets don’t work that way always. Overall; if you are SM: just make sure your doors stay open! It doesn’t matter if you are sick, if your family is sick, if your entire household and you and then all team members are VERY ill and should not be in the public, you better get to your store, buck up and run your business. The quote from my direct leader I would hear weekly is “you’re not allowed to get sick”. 

At first, it was truly amazing to meet new people and to enjoy what the store has to offer and giving it our all to help the company make money and such. As a full time employee you will be hitting 40 hours every week and due to low staff you’ll shifts will be stressful and tiresome. Work - life balance is nonexistent at this point. Convoluted methods on communication between the store and upper level management are a hassle and sometimes a hinderance and on what your store needs to accomplish. It’s sad to say this company has major potential but they are not proficient in asking and answering memos. This is a small company communication is key for a thriving business; however, it seems the company does not have that down. Designs are becoming more mediocre - cool colors - but mediocre. insufficient and inconsistent supplies of products have become the norm, which is extremely frustrating and sad to see. Be prepared to be more than a manager - be prepared to be the rock, spine, and spear of the store. 

Pros: This company has taught me alot, and has lots of room for growth and advancement. The work culture is very energetic and vibrant and the executive leaders are very humble and approachable. This company is great if you want to really learn retail operations.  The discount is 70% off and they give free uniform options a month to have more clothes to wear for work. I do feel like your experience here directly depends on the location of your store and your leadership team. I worked under several leaders and it has greatly impacted my experience working with some vs others.                                       Cons: For a retail job, the workload is more than surrounding stores. The pay is competitive, however, due to the more added workload I feel like the compensation could be a little more competitive. It is a very fast paced environment and there are lots of tasks going on in the store, so I feel like more pay could help motivate upper management. They do give bonuses for meeting monthly targets, but our forecasted goals have been too high.

Understanding that this company is relatively new and is only just opening their own stores, it is important to note that management might be lacking. There is very little training.

At the store I was working at, which opened August of 2021, there was very high turnover and many of my coworkers did not seem to care about working there. People would call-out often or just not show up to work, meaning that others would have to step up and cover for them. Our stock room was not kept well organized making it difficult to find an item when a customer  was wanting something not on the sales floor. This would sometimes result in customers becoming frustrated with the amount of time that they had to wait for an item, which is very understandable.  

The work environment was extremely stressful. The company is highly disorganized, with priorities, directives, and floor sets changing constantly, often with little notice. Store teams are expected to make major changes immediately, and when that isn’t possible, it often feels like the blame falls on the stores rather than on the lack of planning. There is also a heavy level of oversight from corporate, which creates an environment where it feels like you’re constantly being monitored instead of supported. Expectations are high, but recognition and positive feedback are rare. It often feels like no matter how hard you work, the focus is always on what wasn’t done rather than what was accomplished. The job can be rewarding if you enjoy retail and leadership, but be prepared for frequent last minute changes, high pressure, and a culture that often feels reactive instead of organized.

At first, the company is open to your feedback and you feel confident that they are taking your feedback to help improve the work culture. However, after some time, you realize that all that communication goes nowhere. They are more focused on opening store after store after store instead of paying their employees more, improving inventory control processes, improving the customer experience, streaming information, or anything to help improve work culture. Hiring takes weeks to move along, and that's if corporate remembers to post the job opening. Training is all over the place and expected to learn everything in a few days. You're expected to process shipment, transfers, floorset, markdowns and make your numbers with bare bones payroll while paying your team and unlivable wage and expecting them to be grateful for it .

Psycho Bunny has the worst work environment, management, and hours. This is not a luxury brand—products cost $15 to make, and the quality is terrible fast fashion. Management doesn’t care about employees or emergencies; calling out counts as an offense (3 strikes, you’re out). They force you to upsell and annoy customers, take sales credit from associates, and base your hours on weekly sales, which is unfair when they undermine your performance. If you raise concerns or suggest improvements, they dismiss you and demand ‘respect as a manager.’ HR sides with management no matter what, even when store managers break rules (I saw one vaping in the bathroom). Schedules are inconsistent, and they won’t respect your availability. If you have another job, they expect you to prioritize this one. Avoid working here at all costs.

Top Job Titles	Average Salary
Retail assistant manager 268 salaries reported	$18.07 per hour
Sales associate 321 salaries reported	$15.96 per hour
Seasonal associate 163 salaries reported	$15.95 per hour
Store manager 47 salaries reported	$69,936 per year
Assistant store manager 43 salaries reported	$52,360 per year

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