automotive mechanic

cashier

parts specialist

customer service representative

equipment operator

Pull-A-Part

After 7 years, 3 job opportunities within the company after 2 consecutive years were canceled after being promised to me and then told, "Oh well, that's retail." Now I can't really trust them. I wish I could continue to work for them. I have extensive experience that is valuable but as far as I've seen it's not that important. They really just want to pay the least amount for the most they can get and if you ask for more, you're made to look like the bad guy. Heck I don't even need more, but it's the sheer respect of it. I'm a man of many talents from being creative making big holiday yard art displays that they use in advertisements without compensation or being a mechanic, a competent worker with tons of automotive experience, and more. I know it's thier company and they like being cheap, but they need major training in upper management, management in general and all below. I'm lucky I know everything I do know. I'm lucky to be as technical savoy as I am and know parts and building and fabricating and designing and such. So many come here with no knowledge and get paid but a dollar less then me. I've brought this to their attention but to no avail. I just want to do something more for the company as in honestly train and coach these people into a lasting career but it seems it's not important to them. I guess I'm just a number and this is just what it is. I really don't want to complain about them. It's a great place, but they have major areas to fix before I could consider staying. If anyone working there reads this...hire me to train your stores to be consistent, kind, helpful, caring, strong, and confident in their daily tasks that are essential for your business to move forward and gain on profits. One thing I have is care and I'd hope they care about me as much as I care about this place. I don't normally come out here and write this kinda stuff for fun. It has to be said.

Work-life balance
Work-life balance at Pull-A-Part, LLC production team wise it's not bad your normal Monday-friday

Pay & benefits
My pay and benefits at Pull-A-Part, LLC are  pay is not greatest definitely should be starting higher for the dangers we deal with at  our job,for the production work we do and for getting forklift certified wich ultimately gives us more work with no raise

Job security and advancement
In terms of job security at Pull-A-Part, LLC, I think  if you hit your numbers you're secure if you don't no matter what extra you do or how hard you work all they want is numbers

Management
In general, managers at Pull-A-Part, LLC  some new managers are nice but to inexperienced to train new people and some who are experienced specifically corporate does not like when you call in or come in late so I would not suggest if you got a lot stuff going on your life

Culture
Collaboration with my colleagues at Pull-A-Part, LLC is  not bad but when understaffed and inexpe manager makes things very hard sometimes

Overall
My experience working at Pull-A-Part, LLC previous  hard for employees to get raises took several years for some employees to get raises   . i would say turnover rate is not good and previous management have been known give crazy  excuses why they can't give you pay raise hard to grow in this company if you don't start out in management  hopefully that will change with new management also previous management pretty much ran Charlotte store into the ground and it will be hard for new employees but with new management should be getting better

A typical day would involve cashier transactions with customers of all types. Your patience will be tested at this job as the workload and customer demands/attitudes will make it so. A daily 10 hour shift with one weekday and one weekend day off. There is very little room for advancement as management plays favorites and raises are few, other than a cost of living raise that is usually 10 cents a year. Only 3 holidays are observed; thanksgiving day, christmas eve, and christmas day but those are paid. A nice christmas bonus is given every year and weekend lunches are paid for by the company. Only a thirty minute break for a ten hour shift. Managers are changed too often. This was a small business who considered their employees family but has made the progression into a company that sees their employees as expendable. What I learned from this job was to not overstay, to learn to move on if there is no chance of progress or advancement.

Served customers by answering questions in a courteous, friendly, and professional manner using prescribed procedures and scripts. When I started for the company, I did not know much about cars.  Over time I learned cars, parts, and what was needed to fix some car issues,  Management at the stores were sometime very slow responding to Corporate request.  No dress code which was nice, culture very diverse.  The hardest part of the job was getting irate customers because the company is a DIY company, customers wanted to know why employees did not pull parts.  The most enjoyable part was when there were different productivity contest were you could win gift cards, movie tickets and tee-shirts.

Experienced persons should not apply you will not be compensated or Advanced based on your prior experience. The atmosphere is very cut-throat lacrosse train you to do a job but then punish you when you do that job. Anytime you take a day off or even schedule a day off they want and demand doctor's note, even on pre scheduled days off. They promote teamwork and a family atmosphere but then punish you when you show a single ounce of teamwork or common sense. The managers are promoted not based on common sense or knowledge but on Cronyism. Your manager might not know the business end of a ratchet or the difference between a muffler and a spark plug. My direct Supervisor was a short unhappy little person with Peter Pan syndrome.

What is the best part of working at the company?
I actually loved working for this company I just wish I could have another chance at being employed at Pull A Part again if it wasn't for the covid I would actually still been employed there faithfully 

What is the most stressful part about working at the company?
Nothing really stressful if there were something stressful really there isn't the challenge honestly is the weather if you are a survivor that can handle extreme heat in the summer and your hands getting frost bit in the winter you will make it at Pull A Part 

What is the work environment and culture like at the company?
Culture is a team atmosphere on coming together and accomplishing our goal quota

What is a typical day like for you at the company?
Keep busy and focused on what you are doing

This is the worst run company I have ever seen. The conditions for the production crew are barbaric. The company will not spend a nickel making their life the least bit comfortable even though their production would increase. The owners and the senior  managers could not care in the least about these conditions all they what is to ensure that the SOP is  being followed, no matter how unproductive  they are. The CEO is a spoiled rich kid that thinks he has all the answers and actually has none. He is the main cause  of the backstabbing and cut throat atmosphere at the corporate office. The rest of senior management bring in their cronies to ensure the intimidating culture continues.

If you are the least bit professional, stay away.

Unlike other call centers where you have to meet a quota, and sell items, Pull-A-Part is in the business to buy junk vehicles from customers. It's good to know about vehicles and parts, but you'll still do fine w/o a lot of mechanical knowledge. They give you scripts to read. Just follow the script, and be on time, and you'll do just fine. Avoid calling out or leaving early, because you will earn infractions. Once you hit the maximum infraction limit, they will terminate your employment. Some perks are winning gift cards and T-Shirts during contests. You also have the opportunity to get a weekly bonus, and pay is weekly too.

What is the best part of working at the company?
I would have to say everybody was very friendly and outgoing and didn't mind Helping you If you needed help.

What is the most stressful part about working at the company?
The most stressful thing about working at pullup park was you had to be on your feet 24/7 Showing them that you were doing something whether you were or not

What is the work environment and culture like at the company?
Very fast paced and had to be able to multi-tasking cause they were understaffed at the time I worked there

What is a typical day like for you at the company?
At the least 9 hours of work always had fun but did my job and tired an wore out by the time I got home

Also, temporary agents get no exceptions when it comes to workplace grievances with permanent employees. The call center manager has "favorites" and engages in gossip with the employees. Management will dismiss you without hearing your side of the story. They conduct an "investigation" on permanent employees, however, the permanent employees receive disciplinary actions and the temporary agent will be dismissed and unable to reapply for employment in the future.

Top Job Titles	Average Salary
Automotive mechanic 72 salaries reported	$15.43 per hour
Cashier 34 salaries reported	$15.04 per hour
Parts specialist 27 salaries reported	$15.22 per hour
Customer service representative 1 salary reported	$15.00 per hour
Equipment operator 15 salaries reported	$16.20 per hour

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