babysitter/nanny

technician

room attendant

dog daycare attendant

receptionist

Puppy Paws Hotel & Spa

I’m a former employee at Puppy Paws and I was there for a few years. It started off great when I worked there. We all came in to work and did our jobs, no problem. When the company started to grow and become more busy it became hectic. I loved working around the dogs and I loved the people I worked with. The more the company grew I felt like I was treated more like a number and wasn’t valued as an employee. The majority of us who actually came into work and did our jobs received  little recognition for it. Little room for growth. It’s basically the same thing every day. Upper management has their favorites. They all spends their time up in the front in the groom room or the office chit chatting or talking about other’s behind their backs. Can be stressful and understaffed, mostly on weekends and Holiday’s.   It’s a good first job but NOT a job you can grow it. I did love working there because of the dogs and I enjoyed the people I worked with. 

Advice to management: Take care of the dogs AND employees. Please pay attention to the employees. They work so hard and they’re doing the best they can. Just a simple recognition such as “Hey, you’re doing great!” , asking them often how they’re doing, checking in with them goes a long way. Don’t neglect the job when there is an issue.  

If you really love dogs and have a very strong work ethic, this might be an okay first job. From what I have heard there is not a lot of room for growth here, so be aware of that. If you just need somewhere - anywhere - to work and you are a dedicated dog lover, you may do well here, but be warned it can be a very stressful job.

There are often a ton of dogs assigned to each yard with only 1 nanny watching all of them for the shift. Sometimes this can lead to scuffles, which you're supposed to report via walkie to get someone else to come help, but understaffing issues mean sometimes no one will show up and you may have to resolve fights between dogs entirely on your own.

I am not sure if management is looking into resolving the understaffing issue or not. I've heard different things from different coworkers about it. I have worked there for close to 6 months now and there is a very high turnover rate for employees.

It may be that things are just hectic this year due to the upcoming change in location. It is definitely a high stress environment, but may be worth it for you if you genuinely love dogs and are committed to showing them love and care in spite of some of the problems here.

When I was interviewed for puppy paws I was hired as a dog training assistant. That was a really cool opportunity and I thank them for that. I feel like my boss in the training department was fair and really wanted to see me succeed. The longer I was there it started to feel mundane doing the same things day after day. After a while it started to slow down and they moved me into the daycare department. I was told this would be very temporary but ended up being 2 of the 7 months of my employment. It was far too much for me or anyone to deal with, so I was forced to get out for my own sanity. I felt like upper level management was extremely cliquey and if you weren’t in the in group you weren’t cared for. My direct management was really cool once we got to know each other. Overall a good experience when I got to do what I was hired for. 

The work environment was easily the most toxic I have ever experienced. The managers and their exclusive little cliques would sit up front and talk the day away, with little to no care about the workers in the back. If you are a daycare attendant they would train you for a day, and then stick you outside by yourself with 20-30 dogs. They disregard their own temperament test policies, favoring certain dogs that had no business being out with the other dogs due to aggression or other issues, simply because 'they liked them'. You are just a number to the management, and they will treat you as such.  Expect your workload to basically triple, with no pay raise in sight.  Save yourself the stress and horrible experiences, and apply somewhere else. 

Got time to kill? Love dogs? Love standing by yourself for half of the day? Then this is the job for you.
Great job on paper but realistically not so great. I'm by myself for 5 to 8 hours per day with 10 to 20+ dogs, some troublesome, some pretty chill, but it depends on the day and who you're watching, and no sitting on shift. It's worse that I'm listening to a nonstop Christian music station on loop! I've heard the same songs 5+ times on the same shift daily. Single. Day. No change. Being alone in the room with just the dogs during my shift can get pretty lonely, and I definitely feel disconnected from my co-workers.  

My experience there was not bad but could have been way better. The pay does not equate to the amount of work and tasks you do in the nanny position. No breaks were allowed and if they were it would be under an hour and a half. In the playroom, you cannot use the restroom or have a water break for a long period of time and you are not allowed to sit down at any moment (you will always be on your feet for hours).  Managers will be rude, unresponsive, and give no warnings. The work environment was hostile, petty, and the culture was toxic. They believe that you (dog nannies) are replaceable, not the customers or other employees. You are better off working at another boarding facility. 

i signed on as an experienced kennel tech and shift lead for the dog nanny position with the understanding that i would eventually get trained in managing the kennels. i spent 6 months in the play yard in freezing cold and blistering heat with no accommodations. Expected to stand outside for the entire shift with maybe one bathroom break you had to ask for and i felt like it was always a bother for the shift lead to cover it. There are multiple, ill tempered dogs that should not be in a play environment but are still allowed to come because the managers like them. i had to break up several fights and reported dogs with zero consequences. DO NOT WORK HERE!  

It has been a couple of months since I left and it was an incredible choice. They do not care about their dog nannies at all. They really don't even care about the dogs. They will mix dogs who don't get along together and are poorly trained just to make a quick buck. You can't sit EVER on the job which is so laughably inhumane when you can be outside in the hot sun or the blistering cold. Forget checking on your family or friends, no phones too because their hierarchy is more important. You have to do the hardest job while management gets to sit in the office and gossip apparently (Almost EVERY review has said that) if you find an available job with them, you'll regret taking it. 

This place was terrible to work for, I was being trained to be a receptionist but of course you have to go through all the other positions until you get to the receptionist position so if they ever need you anywhere else. They let me go after being here for not even a month because it wasn’t working out. And i asked why and they didn’t give me any reason at all. Just very unprofessional, please save yourself the time and go work somewhere else. Very cliquish, rude management, to them you are just another employee. Terrible place to work, forget this place honestly. It gave me ptsd 

I was there for almost two months, management was semi-friendly, but I didn't feel like they cared about my opinions or well-being. More than once there was a scheduling mishap (that wasn't my fault) and refused to fix it, stating that I needed to find someone to cover the shifts that I couldn't work, and stated on my availability form that I couldn't. There are WAY too many dogs in the playrooms at one time, and a good majority of my shifts had me alone with upwards of 20-50 dogs. 

Top Job Titles	Average Salary
Babysitter/nanny 8 salaries reported	$9.75 per hour
Technician 17 salaries reported	$11.59 per hour
Room attendant 36 salaries reported	$9.50 per hour
Dog daycare attendant 1 salary reported	$10.00 per hour
Receptionist 1 salary reported	$12.00 per hour

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