career counselor

adjunct faculty

student manager

career coach

school nurse

Purdue University Global

The main motive is to drain all the federal aid possible from every person who is in a calling list whether college will help them or not. They badger the same people for years to sign the contract to go to school and take maximum loans to pay for classes. Even when the degrees offered will not help the person to get to their career goal, the employee is required to keep pushing the student to sign up for the degree. 
The company will train you how to get to the "pain point" and use that to hook the customer/student. The company will carefully train you to get around any objections to make the customer/student get into maximum student loan debt. If the customer/student has to take a couple of classes over, the student will run out of loans and be left with a partial degree unless they can pay the whole cost of the classes out of pocket. Everything you do is measured, timed, watched and listened to. Your life depends on the "metrics". Your job is always threatened. I recieved the top employee of the year award one week and was "released" the next week because I refused to push someone hard enough to pay out of pocket when they reached the limit of their loans. The real reason I was released is that I had been with the company for over 10 years and my salary was very high They replaced me with 3 new employees who were making close to minimum wage.  Horrible lying managers who insist that you "drink the koolaid" and become a company drone.

A typical day at work for me starts with breakfast in my home office, where I read e-mails and respond as needed, then I dig into the courses I teach and start to respond to students or grade papers. I also have presentations to create, and courses and materials to review.  

I've learned that working at home and teaching online requires discipline. It is easy to go down a "rabbit hole" of searching for something not that important, or multi-tasking to a point of distraction.  Now, I only listen to instrumental music while working and only allow myself a check of the day's news after I've completed certain classroom tasks.  

I have had really wonderful managers while at Purdue University Global.  The culture is collaborative and supportive. The hardest part of working from home is not having face-to-face contact. There are seminars and video meetings that help but no "water-cooler" talk, break room celebrations, etc.  It is a trade-off for sure, but for me having a lot of personal control over my time and location is worth it.  

I also believe we provide a much-needed service to adult learners who have busy lives.  I love the diversity of the student body and take pride in helping students succeed. Reading "Thank you Professor", and knowing that I help to make positive differences in the lives of students are such enriching experiences!

The pay is ok, but honestly, this is a sales position, and for that you would be better off making commission. 
The expectations of the job change constantly, and many employees don’t know where they stand as far as performance. There are metrics to meet, based on an ambiguous scorecard, that has changed twice in the last 6 months. If you can get written up (based on metrics) every three months, and fired on the second write-up, you may see how the changes in scoring could be jarring. And no one in management can explain how the scoring works. 
The phrase “at the moment” is used to explain these changes and to ask employees to be adaptable. But it is really a bulldozer for any boundaries that an employee can expect to set, in order to attain work-life balance. “At the moment” means that expectations for performance can be changed on a dime, and even something as stabilizing as the days you work can be switched less than three days advance notice. Many employees have children and if they can’t change, are forced to use vacation time to compensate. 
We do have paid days off but have been told we cannot ask for certain days off.
HR is hardly existent and rather unresponsive to any of these issues raised.

What is the best part of working at the company?
Worked there many years. Sad to think there is so little emphasis on scholarship and more on happiness of students who their grades.  I was actually told that they paid for their A so give it to them.  I would NEVER let one of their grads see me as a patient. In fact, I ask questions of all NP's before I will allow one to see me.  When I worked on NP clinical, one advisor flunked the student in Practicum. We were told to pass student on forward. Unfortunately was not surprised. Plagiarism is rampant. There were some fine faculty, they did not last long. Unfortunately these were the best parts...no grading, just give all 100's etc.

What is the most stressful part about working at the company?
See best part. I just wish they would tell us out right to just give 100's so we do not have to try and teach.

What is the work environment and culture like at the company?
Stressful, do not cause any angst from the paying students or admin.

What is a typical day like for you at the company?
Pretty quiet if they like u, I was there many years, it was never very quiet w me to be fair. We would get a stellar chair and she would quit rapidly.

Unattainable goals...you may sit for hours without speaking to students but will still be responsible for goals.  Not only are you responsible for interviewing and enrolling the student...besides assisting with financial aid...you are responsible for the student to stay in class for over a month...u.mm..shoukd academics be responsible for this?  Most students are looking for a job or just want to know when their stipend and grant is coming in ...company in itself is great...Graham Holding...but, Kaplan aka Purdue University Global is shady and there is so much talk that they are failing...many employees are afraid of school closing eventually and or massive lay offs.  Speaking of lay offs...Kaplan is known that you can work for them for years and walk in and be let go in matter of seconds...they say " it is not personal, just business's...just always have a back up plan and save money bc eventually, you will be let go or laid off without notice.

Work environment culture is a key feature to me. I weight it more than money and on par with career advancement opportunity. This company has horrific culture. It is high turn over, high pressure, unrealistic expectations upon performance, and dehumanizing treatment of its employees. Again, they pay really well and I worked for years in this environment because of the money and benefits which are nice and well above average. However, they find ways to fire women on maternity leave for non related reasons because they "were not producing". Its just an ugly place filled with a diverse set of people on the ground level but immoral greed from middle management on up who relish brutalizing their staff year round for a bigger bonus at years end. I was always successful at this company (I was promoted twice internally) however I could barely stomach the daily operation of horrific work environment that was one bar below being mentally traumatizing. Everyday outside of this company is a brighter day. It's literally that bad.

Generally, this position sucks. Imagine this:

at least 42 students in a class
4+ assignments to grade per week to grade using byzantine rubrics
an institution that actually lowers your pay when students drop the course

for a grand total of about $2,100 in 10 weeks. (though your initial contract said $2,800--but you know, 7 students dropped out)

Don't get me wrong, everyone here is friendly, but the system here is so screwed up. This place represents the worst of aductification of American higher education. And it's one of the most expensive institutions, too. One student pays an adjunct salary. Where does the money go from the other 40+? 

After grading and commenting on discussions and a live session at some ungodly hour and responding to inumerable emails, I was lucky if I made $15 with a graduate degree.

Run

Don't look back.

I want to start by saying this company pays adjuncts extremely well, and if that’s you’re primary objective, you should work here. I am passionate about teaching and having a functioning curriculum and having a little bit of autonomy in my teaching. I am not finding that here. There are so many aspects of the rubrics and assignments we are required to use that do the students a disservice, and when I question these practices, I am silenced. You are watched extremely carefully by management, and, while I appreciate that management actually cares what I do (this has not been true at other institutions) the frequency with which I am assessed and critiqued for things like making sure I’ve linked back to the writing center’s website enough times is maddening. I feel like this job is dimming my light for teaching. 

Micromanagement for every thing you do or say. Your customer interactions are recorded and graded by quality control reviewers who have no concept of what a customer interaction should be. You are required to say nonsensical things to customers that make you sound incompetent and insincere. There is NO upward mobility available and no pay increases for years. You can receive the company award for best employee in the department and be fired in the next two weeks due to a problem with the grading statistics. There are no exceptions made even if their grading statistics are wrong and they admit their grading statictics are wrong.

I work for Purdue Global and it is an excellent product. I started 10 years ago with Kaplan and it was great then but things have improved since the Purdue transition where the academic expectations have been upgraded. There is constant attention to providing a quality education to the students, consistent in-service training on ethics and teaching performance, and my Chair is literally only a few minutes away in responding to emails - sometimes even at rediculous times of the evening. The operation is huge so sometimes it is a challenge to know how to get to the right department but that is the cost of success and growth. I love it here at Purdue Global!

Top Job Titles	Average Salary
Career counselor 3 salaries reported	$56,667 per year
Adjunct faculty 1 salary reported	$25.78 per hour
Student manager 3 salaries reported	$72,000 per year
Career coach 3 salaries reported	$51,667 per year
School nurse 2 salaries reported	$77,000 per year

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