team leader

residential manager

operations manager

scheduler

network operations technician

Purple Communications Inc

Typical day: The pace of VRS at Purple is BRUTAL. Back to back calls all day every day. Mental and physical burn out is inevitable. Take care of yourself because Purple will not prioritize you or your health.

Management: local person okay as a person, but young, and poorly trained and supported. Local person needs to learn proper listening and communication techniques too, very repetitive, interrupts constantly, and speaks over people. Mid and upper management? Out of touch, and top heavy - too many cooks in the kitchen! They need to thin out managers and directors, too many .

Workplace Culture: I love what Purple SAYS they do and stand for - their actions do not support their words. 

Hardest part: Brutal work pace. It feels like you're in a prison, literally tethered to your station all day (for full time schedule).

Most enjoyable: my coworkers, seeing understanding on the Deaf callers' faces, knowing my work is helping the Deaf callers. 

A typical day at work includes filtering through hundreds of emails, prioritizing needs (immediate and planned), as well as juggling varying industry needs (ranging from onsite ASL interpreters to CART captioning needs) ;

A lesson learned came in November 2016. We had recently onboarded "the client of a lifetime" through blood, sweat and tears. I learned that self-care was key to ensuring the success of my department ;

Management in Purple: The most supportive management team I've ever worked with ;

The hardest part of my job is knowing not everything is within my control ;

The most enjoyable part of my job are the incredible relationships I've built.

Workplace culture at Purple is vibrant, unique and Deaf!

They promote people into management with minimal education and no leadership background. This is NOT a good work environment for Deaf employees. It is interpreter-centric and the leadership has lost sight of of actually providing quality services for the people they serve. National leadership doesn't understand the local markets and does not work with those who do to achieve their goals.

I enjoyed the knowledge and experience that came with this position. Productivity is efficient and fast paced. There is minimal advancement within the company. Benefits are decent.

learning new techincal issues when it becomes techincal support from installing. 
co workers are very friendly and learn new things everyday.
enjoy drive different towns for clients to clients for installing the devices.

The company is focused on providing exemplary customer service but has high demands and goals which makes it more difficult for management to do their job. The enjoyable part of the job was the customer's praise of communication access. The hardest part was balancing all of the projects to meet its deadlines.

The workplace is clean and comfortable for 40 hours shift. The people were friendly and daily challenging with ping pong. Coffee booth is A+. I enjoyed work with different skills and learning from the best to becoming a great employee to representing the company

Managements is bad to start with and it affect whole company.  Mandatory Overtime policy created by management which is very bad for employers who have family or planned vacation.  Lack of pay raises.

VRI is a very black and white world…it has been difficult to manage being a single mom with a full time job and add this in. I thought I could swing the flexible hours but…it’s still incredibly demanding. I think I will stick to community until if and when…this suits me…

Fun workplace to social with staff/co-workers..

Sometimes its hard of the job to do but I enjoy the part of the accounting vary things on the job especially I love to work with
customers.

Top Job Titles	Average Salary
Team leader 1 salary reported	$44.34 per hour
Residential manager 2 salaries reported	$42,250 per year
Operations manager 2 salaries reported	$76,000 per year
Scheduler 1 salary reported	$26.00 per hour
Network operations technician 1 salary reported	$40.00 per hour

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