controls engineer

project manager

operations supervisor

facilities engineer

operations technician

PROS
working with a support staff that is helpful and willing to help in any way
absolutely no training budget odd for a company that claims to be a technology company

CONS
the owner is now acting as president with absolutely no corporate business experience
constantly makes religious references
CTO with no information techonolgy engineering background who is definitely not qualified
company has hired new C level executives with already too much upper management
not producing anything but wasted salaries
corporate headquarters out of touch and has no idea what it takes to run datacenters
on a day to day basis nor do they want to only want to boast about their executive positions
a terrible marketing and sales manager who was making outrageous sales number projections
for a long time was recently made to resign
very flat sales with a sales staff that is comprised of only a few that undersand IT services
engineering decisions made at the board of director level by people with no knowledge
of information technology
no initiative to promote managed services

Advice to Management
Quality GC should stick to used car sales and flipping commercial real estate
hurry and sell off the datacenter business and put it in the hands of ownership that
is interested in being in the datacenter business for the long term

A typical day at work - 
Schedule and prepare Quarterly Business Reviews (QBRs) presentation, meet with customers and go over the QBR document, collect their feedback and follow up. Participate internal and customer meetings that are setup to assist customers with their requests and issues.   

Things learned - 
I have learned a lot about QTS product and services and what to do for customers to have the best experience. I have also learned by helping company improving its processes. 

Management - 
I have been very lucky to have great managers over the last 10 years that I have been with QTS.

Workplace culture -
QTS people are the best group of people I have worked with in a long time. Great interactions, behaviors, and attitudes. 

The hardest part of the job -
When customers having issues.

The most enjoyable part of the job - 
1) When customers are happy of our services. 2) Interacting with QTS people.

Excellent place to work. There was always something to do but the team was great and worked together to accomplish all tasks. Everyone works together to train new employees. Site Director is the greatest boss I've ever worked for. He takes great care of all of his employees. $0.25 snack machines are amazing with all of the snacks and monster drinks you can handle. A lot of overtime is available. A great sense of family and teamwork not found in many places is felt when working here. The pay is great and the schedules change to accommodate everyone. Rotating shifts help make sure everyone is happy. Same goes for holidays. Site Director ensures holiday schedule works for all which was always amazing. I would recommend working for QTS as it is a great company especially the JCY site.

This company hires their friends and family for any position regardless of experience.  Do not expect a decent schedule, do not expect to use your PTO when necessary and do not expect promotions.  You will see their family members and friends climb the ladder, but expect to be the one holding that ladder up.  If you don't really care about work life balance, fairness and equality, then you can make a pretty penny.  The insurance isn't terrible, the customers arent problematic, the job itself isn't hard if you care.   This job is ideal for fresh graduates only.  Please do not invest your time off you have a family as it will cause strain.  

Ever since I joined here in QTS it has been a breath of fresh air.  Sales is usually cutthroat, intense, and job security feels like it's always a gust of wind away before you are gone.

But not here, here I have a family who takes cares of me, compensates me well, is open to new ideas, and lets me leave an impact.

In one year alone my role has shifted dramatically to the direction I wanted it to go in my career.

I thank the amazing upper management for their vision and dedication to their people.  This is the ONLY company in the world where the C levels would literally take a call with you just to see if they can help.

Every week I learn something new and get challenged in new ways.  I'm a lucky guy.

I do not know the current situation since I left five years ago, but it was great working at QTS while it last. Thank you.
A typical day at work was mostly virtual. I only had to go to the office premises as required.
What learned was the dedication of the company to its clients.
Management will do everything possible to make employees as comfortable as possible, with all the tools needed.
Workplace culture was multi-racial with respect for each other.
The hardest part of the job was tracking down a busy supervisor when a second opinion was required to complete a resolution.
Personally, the most enjoyable part of the job getting a good review for hard work.

QTS while being a publicly traded company moves exceptionally fast and operates more like a startup. The downside to this is the hours but if you know what you're walking into you'll be fine. 

The pros are there is tremendous opportunity, not just as a company in an emerging market but internally there are multiple avenues for you to grow as well as learn. The company is full of knowledge and they have done a great job finding industry founders and thought leaders to create an environment of innovation and advancement.

A great place to grow and further your career while being well compensated and educated.

Found that management had extremely limited resource management experience and skills.  Policies often neglected major issues.  Management often blamed staff for any and all issues, while having no workable solutions. Staff was often forced to correct management induced problems, if problem corrected by staff, management took all the credit (pay raises and bonuses) and staff were fire and reprimanded if the management induced problems were not fixed not. Resulting in a regular quitting of experienced staff.

Ongoing problems continue to exist with operations with respect to the lack of front level support, monitoring, promotions based on people you trust, not qualifications.   No encouragment by Executive VP level Operations staff... Complete lack of doing anything about fixign the problems...  Re-org isi planned by never executed....

The company as a whole is a fantastic, growing company with competitive pay and benefits for those who excel at their job function. The managed services (C3) division is undergoing major changes and there is some question in my mind how successful they will be in the long term. Management has set a direction, but it doesn't appear that sales is able to sell that direction based on the price point. Time will tell.

Top Job Titles	Average Salary
Controls engineer 5 salaries reported	$105,000 per year
Project manager 3 salaries reported	$113,333 per year
Operations supervisor 3 salaries reported	$147,507 per year
Facilities engineer 3 salaries reported	$140,000 per year
Operations technician 2 salaries reported	$37.50 per hour

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