field service technician

field coordinator

assembler

field service engineer

product engineer

QUINCY COMPRESSOR

Based on my experience, this company is very different from the reputation it often projects. I joined expecting a collaborative culture, but I found an environment where internal politics often seemed to matter more than performance or results.

After negative reviews appeared online, I noticed increased encouragement for employees to share positive experiences, which made me question how accurately the overall ratings reflect the day-to-day employee experience.

I also experienced recurring product quality concerns and long lead times, both of which made it more difficult to support customers successfully. Many long-time employees spoke very highly of what the company used to be, but several told me they felt the culture had changed significantly.

One of the biggest disappointments is the lack of collaboration between departments. Communication often feels fragmented, and there is frequent tension between teams. I worked alongside some genuinely talented people who wanted to improve the business, but it often seemed like those efforts weren’t recognized or supported. Leadership communication was inconsistent, and I didn’t always feel that performance was the primary factor in decision making.

There are very few good people throughout the organization, and I truly wish them success. Unfortunately, my experience hasn’t been what I expected, and I have decided this isn’t a place where I want to build my long-term career.

A typical day at work included taking several phone calls.  I quoted Climate Control compressors including special options, and Industrial and Air Master compressors with standard options.  I would edit orders which included confirm pricing, lead time, freight, model configuration, customer number, etc.  I also was responsible for entering standard and special compressor orders for Climate Control accounts.
   I was also responsible for scanning and indexing purchase orders and supporting correspondence so we were able to maintain an electronic system.
   Coordinate freight damage returns, issue RMAs, enter freight damage orders, and file freight claims.
   Created documents/presentations using Word, Excel, and Power Point.
   Kept track of the Order Entry Department’s vacation schedules.
   I got along really well with my co-workers.  They respected me and understood my contributions to the organization.  One of them referred to me as the "glue" of the department.
   There were a lot of different job duties so the hard part was getting all the work completed.  I was able to know which duties were to be prioritized.
   There were several aspects of the job that were enjoyable.  I got to build a rapport with the customers who called in and also with fellow employees.  I liked being able to do a variety of work.

This company is great to work for, consistent training and SO much room to grow! Pay is above average, benefits are AMAZING. Good hearted people who all want to see each other succeed along with the company. I have learned so much at this company. So much that I've made it into a career, not just a job. The hardest part of the job is keeping up with the amount of training they provide along with your daily tasks, but it is excellent training only meant for our growth. I enjoy dealing with customers and this company trusts my abilities to do so without micromanaging or snuffing out what I have to offer. They have never been anything but good to me and it makes a person WANT to do better and achieve more. I plan on retiring from Quincy, and anyone who has a bad review towards them obviously doesn't appreciate what they have to offer compared to the other companies out there. They treat you like family and the DO encourage work/life balance....much more than any other company I have ever worked for. 

The day normally starts out with taking care of warranty, then progresses answering both distributor and customer needs by both phone and computer. Some days can involve a lot of research and other days either conducting or receiving training. There are also occasional opportunities for travel to either conduct training or go to a job site for conducting hands on trouble shooting or repair. This is always a welcome opportunity, and you never know where it will be. In 30 years with Quincy, I have had the privilege to work with some great people. Even today, I look forward to going to work, whether in the office or working from home. We have constant contact throughout the day, so we are able to keep up with each other and assist each other as needed. If you are looking for a company that offers a great experience and long career opportunity, Quincy is for you.  

I cant even believe a job and working environment like this still exists. Its like the jobs people have on TV, or how our great grand parents described their jobs. Pay is amazing. Benefits are amazing. So much room to grow. THIS IS A CAREER!! Work life balance in encouraged. Your aloud to be sick. You don't have someone standing behind you making sure your doing what you need to do. They give us so much trust. 
If you have a good loyal work ethic and are just an all around moral person, this job is perfect for you. If not, you wont be here long. We are given all the freedoms, we cant take advantage of that. Quincy has some truly amazing people working for them, a lot of incredibly smart people. I'm not just saying these things, if you have an opportunity with this company, TAKE IT!!

I worked here for 18 years met a lot of good friends, loved the work and the people I worked with we was all like family. I worked 10 hours a day, I worked in the shipping department.  My day started out busy and ended very busy getting all the shipments out on a timely basis.  I learned you have to treat each customer at they are the most important person at that time to have a Great business. 
We had a great Management Team always willing to work with us thru anything.  I really enjoyed learning new procedures to make the job more productive and being able to have an input on how the procedures changed.

Working at Quincy is like working with a bunch of friends and family. There are lots of laughs throughout the day to keep the atmosphere light.  They host off site events that include games and catered meals. They throw an amazing Christmas Party. I really enjoy working here. Quincy has the best benefits I have seen in this area. Automatic 3 weeks vacation plus a shutdown week during Christmas AND paid sick time. They also pay very well and the insurance is great. The retirement plan is fantastic and matches 6% and auto contributes 3.5% after 5 years. They are also working on a new wellness program to keep all of us active and focused on our health!

Unfortunately, merit and work ethic are not rewarded here. There's a lot of backstabbing and underhanded deals. 
Management ignores major HR issues extending as far as harassment and hostile work environments. 
They take full advantage of the clause in employee's work agreement that all intellectual property created by an employee belongs to the company by using the creations of one employee to promote another. 
The office feels dead as a result of employees knowing concerns are not addressed, hard work is not rewarded, and promotions are given within the main office only.

The reason this company is struggling to reach its targets and goals is because of the management that is in place almost nationwide. There is very little/no opportunity to advance with this company and even if you are exceeding your goals its not enough. They get away with promising you the world and never deliver. They will micro manage you even if you are a top performer. Such a shame, as this use to be a great company to work for. I know at least 4 employees that are currently looking to work for a company who appreciates them. I can promise you this is not a company you would want to work for. You have been warned!

Managers are completely untrained and there is extremely high turnover in every department. Expected to work long hours with no concern for home life. Was expected to regularly work extremely long hours as a salaried employee with no compensation. There are no exceptions made for caregivers and there were even employees required to take PTO when working from home during COVID shutdown if their children were also at home. HR does not follow through on any reports. Upper management is comprised of Atlas Copco team members who rotate out every few years so no real solutions to any issues are ever made. 

Top Job Titles	Average Salary
Field service technician 1 salary reported	$65,000 per year
Field coordinator 9 salaries reported	$25.40 per hour
Assembler 6 salaries reported	$15.00 per hour
Field service engineer 4 salaries reported	$50,000 per year
Product engineer 3 salaries reported	$70,000 per year

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