medical biller

sales representative

project analyst

software engineer

senior manager

Quadax, Inc.

I started working here as a 3rd shift computer operator, and moved to 1st shift November 2011. Altho I prefer 1st shift hours, I enjoyed my 3rd shift responsibilities more. During the day, I assist in daily processing on the UNIX systems, print various forms, and make sure they are delivered to the proper person within the company; however, it seems my department constantly receives requests that do not pertain and have never pertained to our department. While we do our best to forward these requests to the correct recipients, we often get overwhelmed because we end up dealing with many things that our department should never have to deal with. The person who replaced me on 3rd shift has messed up more often than not, sometimes causing the company to fall days behind in work, yet for some reason, he still has a job. We have constantly brought his problems to management attention, but it seems that management does not want to take the time to try to find a replacement, so they tell us to try to train him more. We have been training him for almost a year now, and he still makes the same mistakes time and time again. There are many benefits to working here, but I feel that management is poor, and we have fallen way behind in our work because a problem has not been properly dealt with. While I do not mind my normal job responsibility, I feel that it is necessary for me to part ways with this company, and move to a company where I can further my career.

The company has lost sight of what it used to be. It's not a great place to work. You have a select few making all the decision as a financial benefit to them, but not to the employees. 

HR and management is a joke.

I would not recommend this place to anyone.

Leadership is entirely focused on productivity metrics, automation, and cutting costs—people are treated as disposable

They have no problem replacing loyal employees with automated systems or outsourcing jobs to save money

A small group of decision-makers control everything, and they clearly do not care about the impact on their teams

Career advancement is rare unless you're in the inner circle

Innovation is discouraged, and outdated systems make daily work inefficient and frustrating

HR does little to support employees and often sides with leadership to protect the company

Communication is poor, priorities change constantly, and employee voices are ignored

Raises and recognition are inconsistent or nonexistent

Morale is low, burnout is high, and leadership seems indifferent to both

Employees are seen as replaceable, with little regard for loyalty, skill, or humanity

The company culture is cold, disconnected, and toxic

There is a ton of micromanagement happening at this company. They tell you that it will take you a year to get comfortable in the job and then write you up after 6 months for not understanding all of the job. You get to work from home but then they make you feel like you aren’t pulling your weight for various reasons. The workload is too much and even if you speak up about it, that doesn’t matter. You are instantly pegged as a problem employee and treated as such.  Watch your back, management will be nice to your face and make you feel comfortable only to talk behind your back and cause trouble. Forget advancement, unless you are related to an owner, you aren’t going anywhere. The pay is ridiculous for what they require of you. I left and my next job paid me 2x’s what I was making at this place. Don’t waste your time with antiquated technology, old ideas and their inability to look outside their own box.  I had the opportunity to choose their technology in my new role and opted against it because of all the issues related to their product.  They didn’t even make the short list. 

I’ve worked at this company for some time, and unfortunately, my experience has been far from positive. The management team often seems disorganized and disconnected from employees’ daily challenges. Communication is inconsistent, and important updates are frequently delivered at the last minute, creating unnecessary stress and confusion. There’s little opportunity for professional growth, and hard work tends to go unnoticed.

The work environment can feel discouraging, as feedback is rarely constructive and favoritism often determines advancement rather than merit or performance. Employee concerns are brushed aside instead of being addressed, leading to high turnover and low morale. While some coworkers are great to work with, the overall culture lacks transparency, respect, and genuine support.

I would not recommend this company to anyone looking for a healthy, stable, or motivating workplace. Improvements in leadership and employee relations are long overdue.

My schedule was Monday thru Friday 8:30-5:00.  I worked at Quadax for almost 5 years.  During that time, I feel there should have been far more training as the needs of the department changed.  There were many different departments to work in but the Manager of the department that I worked in, Harp Call Center, was not prone to let anyone transfer to a different department without that employee following chain of command and setting up an meeting with the HR department directly.  Many employees in the Harp Call Center have requested to be transferred to a different department in order to increase their knowledge base and skill set but the Manager of the Harp Call Center, again, is not accustom to letting anyone leave that particular department.

My schedule was Monday-Friday, 8:30am-5pm. I clock in and logged into the phone lines. Answered telephones, our Dept had about 30 different clients, and in different states. So the greeting was different for every client account. I took calls from patients, patients families, attorneys, nurses, doctors and facilities. I had great co-workers, mostly female environment. There were only two males, but they mainly competed against each other on call volumes. The hardest part of the job, was getting a customer that had a loss in the family and had a money problem. Unfortunatly, I understood their problem, sometimes there was nothing I could do, due to what our clients demands. The most enjoyable part of my job, was being told by the caller, that I made their day. Even if it was by just being nice and not rude.

Working at Quadax taught me a lot about working in a coorporate environment.  The company is very goal-oriented, and therefore, all work is measured; from how much each individual can get done within an hour to how many clients can be assisted within one day.  Many measured items are often out of the worker's control, but are still being measured nonetheless.   
I am a hard-worker, so I was never nervous about not meeting my goals,
but it can feel frustrating when numbers become more important than doing a quality job.  
It is a great company to get some entry-level experience, but I found it quite difficult to move up within the company no matter how much I expressed interest in advancing and learning more.

Recruiters sometimes reccommend you for a job you are not qualified for, that you might accept without a solid understanding of what the job entails, or the required background before accepting the position. 

Some departments do very little to train someone with limited experience, and new employees are sometimes moved to other departments of let go if they can't figure it out themselves.

If you genuinely feel qualified for the position and the offer is good, it may be a good opportunity, but be wary of corporate headhunters, management that sets you up to fail/be demoted, and an inflexible, unfriendly corporate culture.

Higher ups in the company have unrealistic expectations with little understanding of what people do on a day-to-day basis. Certain individuals are overworked, others get by doing almost nothing. Benefits over the years have gotten worse due to the increased hiring of production staff being 55+ year old women. No room for growth. Certain people are great but in general the management is terrible across the board. Company isn't run by the CEO, company is run by a VP with a small vision. Systems staff in multiple departments (and non-systems staff executives and managers) question his leadership. Be prepared to leave with another job if you want to have a decent raise each year.

When I walk through the doors of Quadax, I am unsure of who will be there.  The turn around time for employees seem short.  There is a lot of movement to different departments.  The end of the week is more productive for me because there is less phone activity to allow me to process insurance EOB's and other correspondence.  The hardest part of the job is handling an irate caller and picking up where you left off of with the correspondence.  The most enjoyable part of the job is working with the best team.  Everyone gets along and I have the best Manager and Supervisors.

Top Job Titles	Average Salary
Medical biller 13 salaries reported	$51,154 per year
Sales representative 4 salaries reported	$49,786 per year
Project analyst 4 salaries reported	$58,150 per year
Software engineer 3 salaries reported	$81,667 per year
Senior manager 3 salaries reported	$79,333 per year

Working at Quadax, Inc.: Company Overview and Reviews

Quadax, Inc.

Quadax, Inc. Ratings

Popular jobs at Quadax, Inc.

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected