customer service representative

account executive

database administrator

vice president

lead generation specialist

Quadient

I have nothing positive to say about Quadient and the headline says it all, because it was an extremely highly micromanaged miserable pressure cooker work environment. That 1950s "you should be happy to just have a job with us" do as you're told mentality. This was also the only sales job I've ever worked, where Management would have endless time wasting meetings (week in, week out), instead of being out actually selling, relatationship building and networking. By far the worst sales job I've ever had.

Cold calls would generally involve educating prospects about the services and products, then trying to build some kind of rapport from scratch, nevermind selling anything. I've never worked for a global company ever in my entire sales career that put zero effort into brand recognition, or any advertising (and I mean zero), yet wanted their Reps to sell and hit targets based on their delusional so called flawless solution selling methods, and the mentality "if you position the solution right and consult a company's workflow, you will sell them value, ROI and an essential communication solution". The weight of the world on the sales department for their essential solutions, without any networking or advertising in place, and many extisting accounts confused to why they had yet another Sales Account Rep - there was no credibility built in my territory with their past reps or brand in any shape or form, very high turnover over the years and badly mismanaged territory.

Beware of condescending patronizing passive aggressive scrupulous management style, and superiority complex training methods. Delusional expectations with selling their products and services will be in place. Hard work managing accounts never recognized by uppers, especially out of town trips to service accounts. Expect to also be written up over some bogus made-up scenario. This is a dead-end position, and the other 10 + Reps before me, didn't last. The average length of this job is about an average of 8 months. I assume everyone was forced to quit and change jobs due to variables regarding Quadient's unrealistic sales demands for selling their products and services and grandiose vision, salary on the lower end, and also, I assume, like me, all fell victim to some form of harassment. I've actually never met people in my whole life so intrusive and unable to let one work independently. Before I left this company, loathed the next root canal of a work day, and having to deal with something I envision how sales operates in communist North Korea. I wish I was kidding, but I'm sadly not joking at all. 

Embark on an exciting journey as a Talent Acquisition Partner, where each day brings a unique blend of opportunities and challenges. Your role encompasses the following dynamic tasks:

Champion Openings: Dive into the world of talent by reviewing and posting captivating job openings that beckon top-tier candidates.

Screening Savvy: Be the gatekeeper of excellence as you carefully sift through applicants, identifying the brightest talents to join our team.

Collaborative Connect: Engage in productive meetings that foster teamwork, idea exchange, and innovation.

Interview Orchestrator: Skillfully coordinate and schedule interviews, ensuring a seamless experience for both candidates and hiring managers.

Offer Architect: Play a crucial role in extending employment offers, setting the stage for individuals to join our thriving organization.

During my enriching tenure at Quadient, I've cultivated invaluable expertise in enhancing the candidate experience and elevating my personal brand. Our management team is unparalleled, always ready to support and guide whenever needed. The Quadient culture is a warm, inclusive haven where you'll find camaraderie and support.

While the quest for the right talent can be a challenging pursuit, the journey is exhilarating. You'll relish the opportunity to meet diverse individuals every day and conquer obstacles in the hiring process. Without a doubt, I wholeheartedly recommend Quadient as the employer of choice for those seeking a rewarding and vibrant career. Join us and be part of something extraordinary.







PLEASE plan your exit upon hire! This is an unorganized company and mimics a start up with all the constant turn over and company wide changes. Everything is disorganized! It’s frustrating. The Customer Success Managers are really just GLORIFIED Customer Service Representatives! We had to sit in available on the phones all day and handle complaints by customers AND assist customer complaints through e-mail, simultaneously. The company has had about 10 people quit since I’ve been there within a year timeframe. They set you up to fail. There is no training. The managers just push you out into the wild and expect you to learn your job from other coworkers. You will always get volun-told to do additional work outside your job description. Please take a CSM role elsewhere. You will thank me later.

The people make Quadient great.  The pandemic highlighted this strength, as the teams pulled together and really shined during the pandemic.  They created a work from home policy and accelerated investment in key tools to allow employees to be successful.  In addition to those tools 2 acquisitions advanced allowing the company to maintain it's back to growth strategy.  While no company is perfect, the people at Quadient make working here enjoyable.  In the past year I have seen over 5 promotions just inside our small piece of the global organization.  

The hardest part of the job is being open to change.  This business is moving fast as digital transformation has accelerated.  If you want a stable "punch the clock" day to day, don't join Quadient.  If you want a fast past transforming organization that will challenge you, jump on in and buckle up.  

Quadient has it figured out when it comes to their product, market, but most importantly how to treat their employees. Constant training and many channels of support to keep you sharp and competitive to be successful while giving you the flexibility to balance work and your lifestyle. Company is heading to a remote work culture and knows how to really take care of your needs to be set up at your home office, from new lab tops/monitors to little things like coffee mugs/blanket/notebook/etc. Best thing about this company though is you have the opportunity to make some serious money while only having 1 or 2 competition in our market. Not a common thing for sales world. 

Working at Quadient, there's a lot of pros and cons. 

The company does offer decent benefits as compared to other places I've worked. The 401k match is very good. The health insurance provider isn't the best, however there are multiple plans that you can choose from, which allows you to pick what's best for you and/or your family. The company tries to stay current with the times, promoting equality for all and allowing employees to volunteer in the community. 

Once you move into a salary role, the expectations of upper management is that you no longer have nights and weekends free. The expectation is that you are to work 2-3 hours late per night. The company has an excessive amount of meetings, with a lot of them being  "a meeting about a meeting" or something that could have easily been an email.

Poorly managed. Did not allow sales to sell. We’re always in internal Meetings/training or heads down doing repetitive documentation for a ridiculous number of different reports for upper management. They weren’t using the reporting function efficiently, therefore taking time away from sellers, but still expecting us to hit quota. Very poor base salary and comp plan. Way below market. Antiquated sales tools for pricing (spreadsheet based...terrible proposal tool. Do not recommend this company for a seasoned, consultative seller. Beware of what you are promised in the interview!

I did not enjoy my time working there. 

I worked at Quadient as a temporary contractor for their HR department. While I was sad to leave them, I do believe they will be successful in integrating into their international business group. 

The work culture is nice and relaxed.. More importantly, the people there seemed genuine and down-to-earth. Finally, the company would make an effort to host public events that would invite both FTE's and contractors to participate. 

Overall, as a recent college grad embarking on their first job, it was a good experience that taught me necessary skills to continue my career,

They will pay you less every year - the company never keeps up it's wages with inflation.  If you stay there for too long, you WILL feel the squeeze. 
Company is and has been neglecting it's core staff for the business it's starting up and new divisions.  If you get an opportunity in a newer division, it could be worth your time.  If it's for the core company (anything related to mailing machines or the payment pipeline), it's a waste of your time.

This company, specifically parcel pending, is on a quick downhill trend. Business is dying due to new management not knowing how anything is done, over management, and only worried about pumping more and more numbers. They've stopped caring about it's current employees and work-life balance is now non-existent. This is why the company is losing all of it's great workers by the droves. I advise to stay far far away from this place. 

Top Job Titles	Average Salary
Customer service representative 2 salaries reported	$19.75 per hour
Account executive 1 salary reported	$60,000 per year
Database administrator 5 salaries reported	$103,679 per year
Vice president 3 salaries reported	$207,667 per year
Lead generation specialist 2 salaries reported	$25.36 per hour

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