truck driver

owner operator driver

over the road truck driver

tanker driver

local driver

Quality Carriers

Work Started at 8am,  I would start by making the coffee, checking all supplies, restocking bathrooms, drivers lounge, making sure everything cleaned up. Boot up my computer, check email, determine priority, answer those needed asap. Run Dispatch report, update dispatch spreadsheet, check on driver's lode and unload arrival times. Check and enter all new orders, update dispatch spreadsheet with all new orders. 
Check email, answer all billing inquiries, research and solve any discrepancy's. Inquire on all past due invoices, speak to customers and note when payment is to be expected. Pull all open work orders from all 3 shops, invoice each, email, fax and mail to customer. Using Quick Books.
Run Dispatch report, update Dispatch spreadsheet. Enter new orders and update Dispatch spreadsheet.
Call to Check and confirm shuttle driver, dispatch loads, prepare all load paperwork and driver information needed, leave in driver's box for both overnight shuttle runs.
Check Status of Lead Dispatcher, Assist him with load product identification, set load times with customer, and update TMW and spreadsheet with times and confirmed product. Assist in Dispatching.
Prepare all load paperwork for all loads, fax or email to drivers as needed, and leave a copy in their driver box. 
Other daily Duties, 
Manage Maintenance Schedules and inspections needed on 95 trucks and 120 Trailers.  
Manage Payment schedules and templates for all Driver repair loans.
Manage Payment Schedules and Templates for Driver Truck payments. 
Answer driver breakdown calls, find and get a repair crew sent out to them. 
Assist drivers with safety testing, and all other needs. 
Train new Drivers on safety procedures, logs, policy's and expectations. 
Collect driver logs, report and file. 
I loved my Co-Workers we worked together from 8 am to 8 or 9pm most nights, the day never ended before 7pm. That did not include the work that we all had to take home and due from home. We all worked hard and yet still managed to laugh and joke with each other thought out the day. We made working so hard fun, I look forward to going in and spending my day with them and my Drivers. Most have all still remained my friends after I departed the company. 
Upper management was uncaring or understanding from their location in TN of how hard we worked or the dedication it took to keep our terminal running smoothly. With only 3 people in our office it was very difficult to get daily duties done, but we did. After we left they had to hire 2 people to replace each one of us and pay each more then we were making. 
Hardest part of the job would defiantly be the work load. I love to work hard, I am better in a fast pace environment, but that was to much.
The best part was the people I worked with, my direct manager and I made a good team, we worked very well together, between the two of us there was nothing we couldn't get accomplished.  I miss my coworkes every day.

QC is a terrible company to work for. I spent most of my time with an affiliate and the difference was night and day. Corporate has bought out most of the affiliates and the toxicity that spews from the ivory tower that is Tampa will drown you. I have never seen a company try so hard to recruit drivers while simultaneously trying to fire them. Upper management knows very little about actual trucking. Tampa has 0 trucks, 0 tanks, and 0 drivers. They are more in the business of business then they are in the trucking business. Trucking is just something that occurs in the background to generate paperwork in triplicate which is what they actually love.  Terminal staff is treated just as poorly and short staffed so that Tampa can over hire useless people for that triplicate paperwork. The dispatch system is terrible. Its a copy of what the mega companies do and its just as inefficient at QC if not more so because tanking is a specialty. They compound this with having too many hands in the dispatch cookie jar making it difficult to get loads going back home and they will complain about deadheading and expect you to sit for three days waiting on a load to take you in the wrong direction. I have actually had management tell me that they believe most drivers enjoy being on the road for weeks at a time. They have no interest in learning what drivers want and will lie to the drivers. The only good I can say about this company is that your terminal staff is usually pretty good people however they will often get over ruled by corporate if they stick there necks out too far. As for the company as a whole its only good part is the benefits package. compensation is all over the board but they offer a deep benefit pool with just about any option you could want. My final advice is to stay away. Maybe some day they will change but not until the entire top management is wiped out and replaced with people who care about drivers putting food on the table more then truck profits

Worked for this company for 4 years and it kept getting worse and worse. The terminal staff leaves at 5pm and then goodluck trying to get someone to answer the phone for help. You will have to call extended services and wait on hold just for them to contact the person on call at your terminal to answer your question. The on call staff will only take calls from extended services after hours and weekends. Constantly changing rates after they tell you what the load pays and then all they can say is sorry when you bring it to there attention. I was an owner operator and was consistently having to fight for my money to get paid to me. Terminals won't help you with money issues when your an O/O they tell yoou will have to deal with it yourself. Dispatchers are incompetent and don't know basic geographical regions in order to dispatch you once you get out in the system, so you end up deadheading long miles to get work and only get paid whatever the fuel mileage is for the week, currently it is .22 mile. You will constantly have to fend for yourself and cover your own butt when dealing with anyone at this company. Unless you want to be kissing someones butt all the time to get decent loads, STAY AWAY from this company!! Terminal managers don't care about the drivers only about making money for the company and investors. Will nickel and dime you for everything. They charge the O/O for every little thing and claim its all paid in a month in advance and they can't refund any money back. They're quick to charge you for everything but slow to pay anything when they overcharge for it. They pay detention and then take it back from your settlement. They have a closed group facebook page and if the President of the company doesn't like your question then he won't post it, Randy Strutz. Also if a driver complains on the Facebook site he's quick to tell the driver they have choices, basically if you don't like the rules then hit the road. How's that for company loyalty?? STAY AWAY FROM THIS COMPANY..High turnover rate and don't care about drivers!!

Quality Carriers have several affiliates, one of the them is FT Silfies/Donmoyer with their corp. office in Ono, PA. This review reflects my experience with this particular affiliate based in Ono, PA, now part of Quality Carriers. The initial, probably good intentions of this firm go down the hill upon a closer look so any job seeker, esp. drivers should be aware of their problems. Their problems are mostly related to inexperienced management which besides other things reflects the lack of respect for their drivers whom should have been their most valuable asset and without whom the firm will collapse. Despite the act their upper management puts on during the orientation, more less to overwhelm their new recruits, the firm is showing some serious problems. 

First major problem is their outdated equipment where their trucks and trailers, delivering 80,000 lbs 90% of time, can be decades old. They have newer equipment but that is allocated to chosen seniority based employees only. Their tractors are showing wear and tear in every possible way (beat up, extremely dated and dirty, and are barely able to pull the full capacity or 80K lbs. The same can be said about their trailers which leak air from most of their valves. Once the new driver realizes that most of their clients are based in NY City he'll understand the seriousness of pulling 80,000 lbs on extremely busy major highways while using old equipment. Second big problem is their business strategy where management often makes promises they never meant to keep. That relates to the absolute lack of mutual respect related to relationships between drivers and management as well as among drivers themselves. One other big issue is also the low wages where the actual percentage earned from each delivered load barely comes to 50% of the wages promised by management at the hiring point. Driver often realizes that after prorating his income by actual hours worked he earns as little as 6-9 $/hour.

I began with QC several months ago, as did a lot of my coworkers. At the time, a lot of changes were being made in the department. As a recruiter there are a lot of variables that play a factor with the type of information that you need to do your job effectively. As a remote recruiter, this would typically be a concern, not being able to turn to the person sitting next to you and asking them a question. Fortunately, the individuals in the department are encouraged to communicate and work as a team. Someone is always available to help! Managements is always around to provide additional assistance and training when necessary. If they are unable to provide a response at that moment, they follow through as soon as they are able. When communicating with the drivers, I feel confident about the information being discussed, knowing that the company does well following through with the information that we advertise. As a remote individual, you never feel disconnected from your team or the company! My typical day consists of working with drivers and communicating with terminals about their hiring needs.  They encourage personal career development and won't hold individuals back from bettering themselves. One of the things that I have found to be a challenge is that not all of the terminals are QC owned and can offer something less competitive in the same market as a QC terminal. This could mean that they offer different benefits, pay, or equipment. With being privately owner, this is their opportunity to connect with a prominent company in the industry helping them stay afloat in such a competitive industry. But if they are not willing to offer 1/2 of what a QC terminals can offer, drivers will choose a QC terminal every time, making it a challenge to grow the private terminals within the QC company. Overall it has been a great opportunity and you can't beat working from home!

I worked there for 2 years. The working environment is good except for the  parking lots (dusty, pothole filled moonscape). Local terminal management is good but, internal company communications are awful. QC corporate is trying to run a nationwide business without ever leaving headquarters to actually SEE what's going on.
The salary and benefits are industry average. Hourly pay could use a boost. Right now under the industry average. 401k is NOT a matching setup. Only YOU make contributions. Health benefits are good. Include dental and eye for an extra payment.
The company fleet of POWER units is less than 3 years old and new units come online every year. Trailer fleet is much the industry average, keep repairing it unless it's totaled in an accident  It's a mix of new and aged trailers, mostly all air ride, some rock riders. Equipment maintained at only certain terminals. Maintenance is first rate. Power units are under warranty so, most go to Freightliner for repairs. ALL equipment undergoes 90 day inspections and if they fail, repaired immediately.
Quality Carrier is a stickler for their internal policies. Trucks are governed at 65 mph, company speed limit is 5 mph over posted and 70 mph max. You WILL be notified if you violate. You WILL be fired if you continue to violate. Safety instruction comes on line once a month.
EBOR is installed in every truck. Dispatch is mostly electronic via PeopleNet services. Forward looking and external cameras are currently being installed for accident prevention and investigation. DRIVERS are NOT currently being visually monitored but, could change if driver error accidents increase.
Overall, not a terrible place to work.


I’ll first start off by saying the job it’s not hard at all pretty easy. The only problem I have it’s the degenerate, disrespectful, and inconsiderate manager we have as a leader. I know Quality Carriers won’t do anything since this is one of the most customer orientated individual the company has had and they are good at knowing the customer and what they need, therefore they just let her do what she wants. Given that the dispatch is seniority based a lot of the early loads are left to the new hires. The management does nothing to help a driver but demand that they serve the customer. I do not work there anymore but for the 1st 3.5 years I had to report to work as early as midnight and as late at 9pm. After you are thru training and out alone you will be disrespected as a human being and thought to be just a machine like the computer on their desk and when you don't do something they want you will be cursed and written up. Never been to a company where the manager gave two fudge brownies about the drivers. Everyone here complains about her being hard to work with and the real reason why drivers are leaving on a day to day basis it’s because of her. In this company you have to work 14 hours most days and you only get 10 hours break which you never actually get having to deal with personal life and family. We need someone who cares for us and gives us the respect and treatment we as drivers, we as the face of the company deserve.

If you can commit to staying past 90 days, this place has 3 weeks of paid vacation from the get-go! after a couple years you can become HM certified making you extremely valuable. If you can keep up with standard repair times or at least continue to improve and learn as you go working with company computer software on worker orders you'll do fine here. 
Very clean shop with strict safety standards. The shop feels more like a hazmat repair facility than a maintenance shop. For a fleet shop it's about average on workload, vibes with other co-workers. Sometimes you're looking for work so here if you're paying attention or don't mind asking there usually is work available otherwise you're sweeping but, really it's not so bad because if we're slow we weren't hating it so much. 
There's a huge diversity in the work you'll be doing here. There's a lot of welding and fabrication work done, truck troubleshoot and repair maintenance. 
more of a shop mechanic position less a diesel mechanic job. If you want to focus on a diesel machanic only career perhaps look somewhere else.

Every terminal at Quality Carriers operates a little differently, so your experience can vary depending on where you’re based. I’m currently hauling hazmat tanker freight and overall, my experience has been solid.

The orientation process was okay—informative but nothing over the top. The trainers got the job done, but don’t expect hand-holding. You’ll get the basics and then it’s on you to take initiative and adapt quickly. That said, once I got rolling, things started to smooth out.

One of the biggest upsides is the pay. I’ve averaged around $1,750/week, which is very competitive—especially if you’re willing to run and stay flexible. Freight has been consistent, and I haven’t had to worry about long waits between loads. Communication with dispatch is generally good, and I’m treated with professionalism and respect.

Equipment is well-maintained, and QC doesn’t cut corners when it comes to safety. That’s a big deal when you’re running hazmat. I also appreciate that the company gives you room to grow if you show up ready to work.

If you’re a self-motivated driver who can adapt to the way each terminal runs—and you want strong pay, steady freight, and solid support—Quality Carriers is worth a serious look.

– Loretta H. | CDL Class A | Hazmat Tanker Driver | Operations Manager, Allaura Hills Enterprises LLC

Only drawback is amount of hours , which is mostly due to demand of customers. I genuinely like the people I work for and with. Even though the workload is heavy at times, you are compensated for everything. So, very good job in that aspect. Most of management has worked in bulk industry so they are very knowledgeable in field. That helps. Excellent benefits package (Teamsters insurance out of my terminal. But most are not union). I’m personally older and wanting to slow down. My only complaint, but really it is just the nature of the industry. If you’re needing the money, you will make it here. Most loads are dedicated to, so even if you go long (Texas, Florida etc) you will be returning with same trailer. No back haul or waiting for a reload (this is strictly out of Delaware Ohio terminal, I can’t speak for others). Overall has been a positive experience. I’m getting old, and have 30 years in … so my only complaint is hours. Lot of guys seem to eat it up, and they don’t harangue you to run hard. If you need the money and benefits, and are willing to put in the time to build up seniority… could be in a good place on a few years. 

Top Job Titles	Average Salary
Truck driver 1008 salaries reported	$2,377 per week
Owner operator driver 436 salaries reported	$5,582 per week
Over the road truck driver 6 salaries reported	$128,750 per year
Tanker driver 13 salaries reported	$1,715 per week
Local driver 5 salaries reported	$1,350 per week

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