truck driver

order picker

local driver

warehouse associate

warehouse supervisor

Quality Custom Distribution

This company pays very well and will routinely throw in many incentives/bonuses to get jobs done.
A new driver can make a lot of money here compared to many places that hire with less than a year experience.

They are exceedingly forgiving of new drivers' mistakes, so long as the drivers are honest.
If you hit something with a truck or trailer and try to hide it though, you're out the door, as you should be.

If seeking a driving role, and unwilling learn how to make a semi-truck perform unnatural maneuvers while backing to squeeze into places, you might want to think long and hard, as these full sized Class-A's drive in the same lots the cars do. Generally at night though, so less cars to contend with. Be prepared to learn how to make a 48'-53' trailer do tighter maneuvers than driving schools have 28' trailers do.

Days are generally 12-14 hours for drivers and can be more for willing non-driver roles if they're short staffed. 
This company is NOT afraid to pay overtime, and you generally won't find anybody "milking the clock". That's not needed there.

Work culture is what you make of it for a fast paced operation with higher end clients who themselves have high standards.
It is a friendly company, but hadn't yet gotten around to installing the pods of cry-closets Portland requires, as of the time of my departure. 
Do be respectful.

Organization could have used attention, but they do put effort into improvement. There just seems to be a steady turnover rate in HR, due to advancement to other roles in corporate / their parent company.

If taking a job here, take the initiative yourself to increase communication and refine practices for increased efficiency. They will not impede.

Occasionally do be prepared to stand firm for safety if communicated issues are not registering. Their top priority is delivery, and things get hectic, so just a passing comment can go in one ear, then flow right out the other. But if emphasized, issues are addressed.

Overall, fast paced, above average pay, corporate level financial security, but generally a "mom & pop" feel with management. 

I was there during driver shortages in mid COVID era, so my experience may be unique.

Working here is okay if you don't mind working nights or weekends. The pace will seem fast when you first start (if you have never done food delivery). Honestly, if you're at least 2 months into this job and don't enjoy/like it or at the very least get used to it, this job is not for you. If you have never done food delivery or physical labor, prepare for an intense full-body work out. I can almost guarantee you will wake up sore most days for at least 3+ months while your body gets used to the work. 

Management is quite clueless with the exception of a few people. Most of the people in management don't have commercial driving experience and have never actually done the job that you do. You will be penalized for driving mistakes as there are cameras facing in and out of the truck which also record audio.

Don't feel discouraged! This job is not for everyone but if you can keep up with the pace and are confident about your driving skills you might actually like it. As for the physical part, your body will eventually get used to it and it might even do you some good by helping shed a few extra pounds. I lost 30 pounds within the first three months. 

A typical route has anywhere between 12-17 stops solo and 18+ stops with a helper. They cover a huge area ranging from the IE all the way up to simi valley, palmdale, etc. You get to your stop, park, pull the order for the stop. Boxes, chilled, frozen. The heaviest things are the milk and coffee. Everything else is in a tote or a tray. Expect to make 3-4 trips to and from the store/truck on top of having to put the milk and perishable goods into the fridges/freezers as well as back hauling empty trays, totes, and milk crates.

Do not expect to have  a set route for at least 1+ years. You will be doing what they call "vacation relief" which is pretty much filling in for those on vacation, leave, or for call outs. More than likely you will be driving a different route every day you work. You will work 4 days and make about $950-$1000 depending on how many hours you put in. Most route are 12-14 hours. If you work a 5th day you should be able to easily clear $1100-$1300 for the week(take home).

Many employees do not perform to standard and are not held accountable. Those that are reliable, top performers are required to pick up the slack. This wouldn't be a problem if the compensation reflected their work ethic, however everyone makes the same amount of money after 1 year. No one leaves until the work is done, even when the next shift comes in. So those that are slacking are essentially cutting into other's personal time. There's tons of overtime and long hours. Warehousemen are scheduled for 10 hours, but typically stay 12 using back-up equipment for the remainder of the shift. Some really good people work on the floor, and some supervisors care very much for the employees. Management will lie just to keep employees out of their ear, it does not keep them quiet though. This results in a lot of negativity, frustration, and ager being expressed on the floor almost constantly. If you think there will be a schedule bid because you were told so, then don't count on it. If a certain procedure is "temporary," then just get used to it. This is extremely good pay for a job requiring no degree or vocational school, but it certainly is earned with the work put in and the unnecessary stress that is generated from downed equipment, understaffing, long hours, and a poor work/life balance. The benefits are also ridiculously good, I never had to pay a copay to go to the doctor, fill a prescription, or go to the dentist. They do employee profit sharing for 401(k) instead of matching, which is WAY better.

That is what they expect of you, not the way management behaves. I was moving 20,000 - 30,000 lbs of product each night. A little more than a year into the job I began to experience weakness in my arms. I finally went to the doctor to find out that I have spinal stenosis, meaning that my spine has degenerated to the point that it is compressing my spinal cord. I was put on light duty on I was immediately removed from the schedule. And just like that, I had no income. Workers comp denied me stating that my condition is due to natural causes. Short term disability denied me because  "it was a work injury". I was told that there is "no light duty pay". Basically, get out. Although another driver went out on a shoulder injury a few months after I did with the exact same restrictions and they put him on a truck with a trainee to basically just ride along and still made his same pay. That was never offered to me. I've never been treated this badly by any company. I've had enemies treat me better. The "Creed" states that "We believe in God and the dignity of all men". Not even close. I wrote a letter to HR about my issues with no reply other than "I've sent your letter to the appropriate people". I have never heard back. There are a thousand better places to work, I'd stay away from QCD. There is a lot of favoritism played, lots of lying and bad human behavior. They should be ashamed to have associated God's name with a company who treats it's people like this.

I believe that this companies' training program needs to be better.  With proper training, most employees can succeed in the workplace.  Being let go after a week due to a bogus excuse was unacceptable.  No feedback from the trainer or manager.  They expected you to know everything already when you have the job.  I kept asking for work to do, jobs to help with, but many of my co - workers would just snub me off or tell me no work needed to be done when it was being done.  I personally think this "family" and "clique" environment is what kept me from enjoying or being at this job for long.  If they only wanted a person for a set amount of time or if they made a mistake in paying someone too much and let them go this way, then honesty is the best policy.  However, the excuse they gave to me was in other words "a slap in the face" with how I conducted myself and business there with no secure training and guidance, and also no warnings of my performance (or my security being in jeopardy).

I'm happy that I have many other opportunities in the future waiting for me (with much better security, benefits, and advancement opportunities) since this job was a dud.  Their "professionalism" needs to be more in check with how the company wants things done.  This is unacceptable.

There is a war between management here. I worked as a temp here before the pandemic and I enjoyed the job and people I worked with but management was terrible. The work though simple and manageable was made complex by the bickering of management who wanted to be in competition with one another and fuss over who controlled who and warehouse duties and expectations. I was given the chance to come on and asked to do so after the holiday season due to pre planned family trip and was told yes by one member of management and then let go by another once he was hired to his new role. He never returned my call etc to look into the fact that I was already approved the time off before he got his role by other management. I expected as much since I knew he didn’t like that manager and the two of them let their personal competition come between the work and employees. Gossip was a constant thing amongst all the full time employees and I was shocked at how much personal information about folks was disclosed at the job site. As much as I would have loved to keep the job I can honestly say folks shouldn’t even bother because unless your into conflict this is not a workplace it’s high school. 

What is the best part of working at the company?
Good people to work around other then some of the managment. 

What is the most stressful part about working at the company?
Very poor management. Broken equipment all the time having to fight and try and find good equipment for your job. Management doesn't fix and does not care about your home time. Adding new stores to your route without informing you that they were doing anything until you walk in to do your route and find out your route got another 4hrs longer for another 30 bucks more. And saying to you that you make too much money and they say when your sleeping in the semi driving down the road you shouldn't make any money. 

What is the work environment and culture like at the company?
With other employees good with the operation manager horrible. Lots of people unhappy with the manger. 

What is a typical day like for you at the company?
You come in check you load make sure everything is accounted for find your equipment to do your job ther usually take a bit because people hide them or there broken.

In the years I worked for this company, the communication from management was very poor. We were just expected to know things that were not taught to us, then punished for not knowing. Raises were very small when they did happen, no matter how hard a worker you are. Theres no work/life balance- I was expected to work 50 plus hours a week being paid for 40 hours and feel "privileged" (was the term management used). Not a place to work for if you have children, they aren't flexible for appointments or any child emergencies. VERY high turnover rate in this office. The hostile work environment makes it a very unpleasant place to work at. The pay is not worth the stress and drama this place brings into your life. I stuck it out for a few years and advanced within the company, but as I moved up the drama and stress from the employees made it unbearable. There is a lot of favoritism and caddy behaviors between employees that upper management allows. HR is essentially useless as much of this is reported and continuously nothing is done to change it.

Typical day , most likely you will have a team mate but they do have a couple of solo routes , that's what I ran but you show up check in , gather handruck , electric pallet jack  , do truck inspection , log in to ELD and your off to fill starbuck amd McDonald's all over. Most  all routes are at night until you earn your day spot. They do go by seniority. If your solo driver you will drive in-between 400 and 500 hundred miles a night and fill chipotle stores as you go . This is no slump job , you will bust your butt . If your the kinda of person that likes to stay in shape and work hard , this is for you. I would strongly suggest not to waste your time if not. Most the employees are in amazing physical shape. I consider myself pretty dam in shape standing next to other employees made me feel weak. They are some of the most elite co workers I have ever seen and I got nothing but respect for them and this company. 

Stressful, non competitive pay, poor management.

You get paid 23.50 for work that is $4 under the average for this type of work. Working 14 hour day shifts, graveyard. Warehouse sets driver up for failure, driver gets blamed for everything while warehouse gets praised. Loads are heavy, management doesnt care as long as the route gets done on time.

Management do don't hear about drivers concerns or even take into consideration. Any complaints gets swept under the rug and manager thinks drivers are trying to dictate the company. 

Everything is seniority based, lower on the pole means you're picked first to cover a route even on scheduled day off. They won't tell you when they change your schedule. There are drivers who get picked favorite, while management says they don't play favorites. 

Don't expect to have a sort of life here, they don't care about anything you might have planned on your day off. They'll have you work regardless. Company pays you the same while they increase their profits. Loads have gotten heavier so they can get paid more, while causing stress as there is less room in the trailer but for the benefit of the company.

Top Job Titles	Average Salary
Truck driver 42 salaries reported	$86,738 per year
Order picker 13 salaries reported	$24.76 per hour
Local driver 3 salaries reported	$1,908 per week
Warehouse associate 3 salaries reported	$19.89 per hour
Warehouse supervisor 1 salary reported	$77,000 per year

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