baggage handler

cargo agent

passenger service agent

operations supervisor

ground support equipment mechanic

Quantem Aviation Services

Best paying third party ground handler at this particular airport. (Caveat - unionized airline employees (as opposed to third parties) typically start even higher.)

Wide variety of aircraft types and missions worked - if you're an avgeek, you'll probably see the most variety of aircraft types, airlines, regular 121 operations, charter operations, and military missions relative to other airlines or even other third parties (at this airport). 

There's genuinely a sense of "just culture" where an employee can report an incident or mistake in good faith so that the incident can be analyzed and learned from - it isn't just a write up and "don't do it again". That in particular is a remarkable distinction that I believe separates this operation from other third parties.

Management at a local level are some of the greatest folks I've worked with in aviation. They routinely hold a consistent standard and encourage subordinate leaders to grow and improve. If a supervisor or lead brings an idea up, management will genuinely look into it, entertain it, theorize it, etc. Due to being a somewhat unique station relative to other bases in the company (many stations are primarily cargo, with ramp as a smaller portion of income, whereas we have a relatively robust ramp operation) supervisors are encouraged to think outside the box, are given a comparably greater degree of autonomy relative to counterparts at other third parties or even some airlines - a great tool for personal and professional growth.

Overall, both the leadership team specifically and the overall workforce more generally takes a tremendous pride in their work. The team doesn't settle with "we're good," the team wants to be "the best". It's infectious in the best possible way - agents I supervise constantly take initiative and make good decisions. 

Neutral - schedule follows the flight activity; if it's a slow day with only one widebody operation, don't expect an eight hour day. If it's a slow week, forty hours aren't guaranteed. If it's the slow season... you get the idea. On the plus side, there's plenty of time to pursue other activities outside of work during the slower periods - finishing a degree, hobbies, doctor's appointments, etc. 

Cons - hourly pay is adequate (and far better than other equivalent third party positions) but substantially lags behind counterparts at actual 121 carriers. No flight benefits program. There's always the possibility that a particular airline may choose another third party to provide services (though such decisions are only made every few years [not an everyday threat] and advance notice is given); while an employee could likely "follow the contract" and remain employed, such a scenario would mean an employee is now junior at another company, healthcare / vacation / etc resets.

Working at Quantem is adventure and not the good kind. 
The employees are great to work with while the leads and management are not. 

There is a giant turnover with people because the pay is the worst at pdx (and won't change soon) and the working situation is poor: enjoy having your time wasted? Enjoying getting yelled at when its not your fault? enjoy a stressful environment for super low pay? Then Quantem is for you.

People won't give two weeks notice because its common to get fired before your two weeks are up. (Again poor upper management) 

The leads (jet leads) are your active boss on the ramp and all of them lack any leadership skills. 

Enjoy being bossed around by people that a) can't follow whats going on, so its common that extra people get sent to do something (then the yelling begins) b) yelling/frustration is common when most of the time its the leads fault. Vet employees learn quickly to ignore certain leads so they can do their job correctly.  c) lack any leadership skills. Seriously the ramp would run better if they removed their current leads and just let the employees do their job. 

Most if not all the workers there talk about leaving and looking for different work partly due to the pay and partly due to the bs that happens daily. Quantem shouldn't be surprised if one day most of the people don't show up. 

The pm shift is 530pm 830pm but you will only get to leave early if the leads like you. Its very typical (again due to the time wasting and mismangment/poor leadership of the leads to not have people leave till 9-930. 

Also enjoy working a mandatory Sunday that they won't tell you about in the interview.

Great Team, Fast-Paced Environment – Excellent Place to Grow!

I've been a Ramp Agent at Quantem Aviation Services for several months and I highly recommend it for anyone who thrives in a dynamic and essential role.

From day one, I've been impressed with the team camaraderie. Everyone is incredibly supportive and willing to help out, which is crucial in such a fast-paced environment. Safety is always a top priority, and training is thorough and ongoing, ensuring we're well-equipped to handle all aspects of the job.

The work itself is physically demanding but incredibly rewarding. You're constantly moving, problem-solving, and contributing directly to getting flights out on time. If you enjoy working outdoors and being part of a critical operation, this is a fantastic opportunity.

Quantem Aviation Services provides good benefits and a stable work environment. There are opportunities for learning and advancement if you're motivated and demonstrate a strong work ethic. I'm proud to be part of the Quantem team and contribute to the smooth operation of aviation services.

Quantem Aviation Services truly gave me the opportunity to kickstart my aviation career. I came in with little to no industry experience, and they provided the training and support I needed to succeed and grow in the aviation field.

I was working as a part time Ramp Service Agent for only 10-14 days.

I liked the job overall. I was there on time everyday, I was always on time, never late, and did my job.

Here is where the problems come in. 

On the day I picked up my first paycheck, the director took me into his office, and stated "I received an email stating something came back on your background." The director wouldn't tell me nothing except that.

I spent some time looking into it, and found out that my background is clean, and what he said was a lie. I called several times, and they ignored my phone calls. Finally, I got a hold of the director again, and he stated that I won't be getting my job back. Everything that he stated as to why I was fired, is a lie. I even asked for an email asking about why they fired me, I still haven't received it. From what I understand, that is a Federal right that is being violated, and I've been talking to a lawyer, which is how I found that out.

I spoke to HR on the phone, and sent an email to her, She said she'd look into it and has never gotten back to me.

It's been over a month since I was fired.

Also some of the containers that we had to move were over 3000 pounds pushing and pulling, with 2-4 people. We used a platform that had rollers, to move the large containers on. The wages should be more than $9.45 an hour in my opinion, plus people working at FedEx doing similar things were making $10-11 an hour.

I would not recommend working for this company.

I worked there from fall until the following spring so a typical day had a high probability of dealing with rain and fairly cold temps. Work involved marshalling aircraft from the taxiway onto the "ramp". Then the process of unloading the plane began with various hydraulic lifts and small tractors or "tugs". Once the plane was empty the process reversed and tugs brought cargo to be lifted, manhandled and secured into the plane. Employees then marshal the plane back out to the taxiway.
I learned things I never imagined I'd ever do, working up close to jet aircraft, so it was often fascinating. Nothing too technical though, mostly how to work hard with a dedicated team. The head manager is very direct but fair, almost military-like. The team leads were similarly direct but fair, focusing on getting the job done and being as safe as possible.
Culture is basically hard working but otherwise casual. Very good comradery.
Hardest part of the job to me was dealing with the weather. On a good day it is a challenging job; when it's dark, 35 degrees, windy and pouring rain it can be fairly miserable.  
Most enjoyable part was the satisfaction of working hard to load up that plane with tons of cargo, guide it off the ramp and watch it soar off into the wild blue yonder. 

This company at their Orlando location is going through a lot of growing pains in the area of Ramp and Aircraft Cleaning services for commercial passenger airlines therefore are going through a lot of issues internal and external.
Your coworkers are nice but are prone to complain,whine and gossiping towards each other,probably because everybody is frustrated with the lack of hours and the favoritism involved between management and selected employees. 
Issues are acknowledged but not resolved all together but ignored until it turns into a major issue that can threaten the companies reputation or contracts.
High turnover of employees because of lack and/or issues with the scheduled working days,the hours are few,no benefits and a lot of calling sick or absenteeism among employees.
A lot of micromanaging and babysitting with supervisors that make the waiting in between aircraft cleanings down time super tedious and boring sometimes.
It is not worth it as your only job right now, only as a part time or temporary job.

Shifts vary, but what business circled around an aircraft doesn't? Coming in was a real struggle to keep up with the pace that other employees were moving at, especially at five in the morning. The management team works close with current and new employees to ensure all aspects of the job are covered. Training is done daily. Mostly hands on, the classroom is also utilized to cover more lengthy training. No man is left is behind. The ages of the employee population vary which adds to the diversity of the crew. Everywhere one turns is an opportunity to learn. Though the crew is fairly small compared to other bases, everyone working together makes the shift (although already short) pass by more easily. The difficulty of the job is dealing with the weather, but with proper preparation such is only a minor issue. The level of camaraderie that exist within this small group makes work the most enjoyable. We watch each others back and successfully get our jobs done daily.

As a lead, I run my own team and get the operation done effectively and smoothly. The management I have has been incredible, as long as you do your job, they are always willing to support you. Most of the people I work with are extremely nice and hardworking. Hardest part of the job for me personally is wanting to stay here when you have southwest, with their entry level position, having higher pay, better benefits, and better hours. Why would anyone want to work here when you have other companies with significantly better benefits and pay? That for me is a struggle. I continue to work here only because I love the aircraft I get to work on and the people I get to work with. If anyone wants to get into aviation, I highly suggest going to an actual airline, don’t bother with contractors, it’s a tough spot to be in.

It's the worst place to work for.  For $11 Pay it is not at all worth working.  Place is full of NON PROFESSIONALS and the Supervisors act like the GODS/ KINGS. Employees are treated like SLAVES. There is NO AIRCONDITIONING/HEATING/FANS SYSTEM IN THE WAREHOUSE. Must check before you apply about the Atmosphere at the company.  Supervisors and the Leads act like God and treat Employees like slaves. All of the old employees quitted the company because of the abnoxious behaviour of the management. They are always short of man power as people just quit within one month of employment because of the Poor Management.  I worked there for 2 months and those 2 months were Nightmare for me.  If you dont have the transport then you are stuck nowhere since No Public Transport comes to the office. DONT EVER THINK OF JOINING THIS COMPANY SPECIALLY AT DFW.

I worked at Quantem Aviation Services in Portland Oregon for about 2 months. 

Most of the coworkers were friendly, the training was reasonable and structured. 

The main issue is that the office and payroll has competency issues with making sure people are paid in full on time. 

I and the one other worker from a temp agency were unpaid for several days of one week. Instead of fixing it immediately as I was told by the office manager, I had to follow up repeatedly and then wait for a week for the money. 

My last paycheck would have been for one day of work. I never received it and never will. 

The work is grueling and one must be out in all weather. It's also quite dangerous, especially if coworkers are not being cautious. 

I would not recommend the job to most people on the basis of the payment issues alone

Top Job Titles	Average Salary
Baggage handler 4 salaries reported	$22.00 per hour
Cargo agent 21 salaries reported	$18.48 per hour
Passenger service agent 18 salaries reported	$15.72 per hour
Operations supervisor 1 salary reported	$21.00 per hour
Ground support equipment mechanic 4 salaries reported	$30.00 per hour

Working at Quantem Aviation Services: Company Overview and Reviews

Quantem Aviation Services

Quantem Aviation Services Ratings

Popular jobs at Quantem Aviation Services

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected