inventory control specialist

inventory specialist

inventory auditor

division manager

inventory manager

Quantum Services

Everyone's snide and ageist. They will blame everything on you if you're under-trained and young. Not to mention training, it's the worst. I was sent away for two weeks and trained to just scan merchandise as a field auditor (I was hired as an audit supervisor). I asked for better training and no one answered. I asked for my equipment to be fixed and no one cared to help me. I asked for the proper equipment and operations ignored me. It's a team/division based job everyone does their job differently, so it's really hard to work as a team.

I asked around for tips and help but that didn't work so I took on the hard parts of the job to get better at being a part of Quantum. Hoping to gain more experience from more advanced tasks. At the point before I left I was really good at my job! I was better at math than I thought! You break your back and knees day-to-day for Quantum (almost literally). You go numb for spending hours in freezers and coolers. Waking up at 3-5AM to be at work at 6-7AM isn't ideal to most but you get accustomed. You'll also have to carpool, which was always an uncomfortable feeling. You'll also have to drive in horrible weather (be careful!).

Quantum doesn't compensate well. The company penny pinches and underpays their employees. They short you 20 cents per mile for traveling. I did not see a raise from my hard work. Even if I didn't deserve a raise my hierarchy did not review me on the quality of my work nor tell me what I needed to do to earn a better wage or better position. I was never told I was doing a bad job and I was ALWAYS improving my efforts.

 I've never been fired from a job before because I'm confident in my abilities, respectful, and kind but Quantum pushed my limits. I was told they had to let me go because I "missed some stuff," with a client.  I wasn't told what that "stuff" was, although I asked multiple times. I had worked for the client for over 6 months and I was trusted and on good terms with them. I was told by people in other divisions that my "numbers (auditing) was good," however, I'm inclined to believe the reason I was fired is unfair and a lie. The person who fired me didn't give me an exact answer as to why I was terminated, so he just told me that he couldn't find work for me (there's plenty) and he had to let me go, I costed the company too much money, and that he didn't want to schedule me as part-time. Pretty much looked for any reason to fire me.

Fun at the start, don't get me wrong, the work is hard but the way you are used is not worth it!  They will not calculate the time you drive.  I worked there for 3 years and averaged about 12 hours a week in drive time-I never was compensated for this.  Their expectation is for you to work 45-50 hours in store!!!  This will be very difficult for any human when you are driving 12 hours a week and not being paid for it.  
     Also the company will work you to death if you are good at your job.  Example:  I was very quick and accurate at my job, so they thought since I busted my behind for 5 days that I could continue that speed for 6 days a week.  They are infamous for taking hard workers and making them cover other territories because they are slower.  This will wear you down.  The advice I was given when being trained for a week was:  "Do not work to hard or they will take advantage of you".  I thought: " No, if I work really hard and push myself, they will see it and let me have slack when I need it"  i.e. have a half day Friday because I worked 2 large stores in 1 day.  This is not the case, they will then expect you to pick up the slack from others who apparently took that advice.  
     On top of that I was given 2 weeks paid vacation for being there 3 years.  I gave them 4 months notice of when I plan to take my vacation, they called me and wanted me to move my weeks to the last week and first week of the month.  Their reason:  "It will be easier for others to cover your territory if they only have to do a week and month".  I changed my whole vacation to accommodate them.  I was told not to worry they will have people help me with my stores.  So 5 weeks before my vacation they sent me an e-mail and said they expected me to do all of my stores for that month in 3 weeks and there would be zero help for me!!!  This was just the tip of the iceberg.   3 weeks before my vacation they told me that I needed to work all of my weekends leading up to my vacation to cover my stores.  I told them no, I would not do that and if they wanted to do that they would need to bring in help.  I was then threatened by my Director of Operations that if I did not do the weekends I would have to cut into my vacation.  This was the last straw for me!!  This is a company that will black mail you into getting what they want and have no regard for your time.  

As a side note I was salary, so if I give any advice it would be-"work hourly and do NOT work to hard"

When I first started with Quantum Services, the manager whom I interviewed on the phone was great and worked with me while I worked by two weeks notice. When I started I was excited that I was going to work Monday-Friday and see more of family and have some more structure. At first things went well, my direct supervisor whom may or may not still be with the company started out very professional as I would ask questions about the Auditing Process.  They got sick and within two days I was sent across the State to the Columbia Division to work Financial Audits. Vs. The Scan Audits that I started with this process was much different and I wasn't given too much practice on this Audit. Prior to being trained for 4 days not to even count Tobacco or Lottery process as these are the most detailed items this company will count.  My third week my original boss returns to work and as I am following them to get guidance on an Audit I didn't know how to do I was attempting to shadow them. They screamed at me to quit following them, then later on as I was counting something wrong because this process was way different and even after numerous attempts I just used the guides I was given upon orientation and used my past retail and inventory experience to muddle through. I can remember my supervisor saying to me " If you mess up, fix it yourself or your out the door." For the rest of that shift I just did the best I could and kept to myself and this went on for a couple of months before I finally just found another job. This was after I sent emails and called the person that hired me to explain why I was moving on. Unfortunately, it didn't and I had to move on. I met some great people along the way within the gas stations we audited. I just hope for the future of Quantum they see why they are unable to keep people in the Saint Louis Division.  As for me I have learned a lot and most of that particular learning was on my own.

i worked there for a while. the two positives of the job: you get to be in a different location every day and a good part of the day is getting paid to drive.
there were a bunch of negatives though. if you're using your own car, get ready to put on a ton of miles. i traveled much further distances than what i was originally told when i was hired. sometimes two to three hour drives one way. it's not a particularly fun job: you work in small convenient stores while they are open. it gets hot, uncomfortable, and you often feel in the way of customers. while it's not stressful, it can get weird when your counts are way off from what the store has. often times the counts the store has are wrong. but they'll make you go back and keep recounting. if the store manager is nasty, it can turn into an ordeal. 
i'm sure there are nice people who work for quantum, but you work in the same small team everyday, so if you don't get along with them, it's tough luck, that's who you're stuck with everyday. in general, i found the management to be unorganized and the people not very friendly or helpful. as others have said, there is a feeling of everyone just being in it for themselves. i'm sure the culture varies from region to region, but my experience was that the turnover was high and the people working there were fairly miserable and unfriendly.
you don't really get breaks and are expected to count fast without making any mistakes.
there are worse jobs out there, but if you're unsure or hesitant about working there, i would advise to take a job somewhere else.

The job itself is easy.  You drive, you go count stuff, you go home.  Weekends off. Several paid holidays throughout the year.  Coming from the food industry, it was a night and day difference in stress levels.

But the company itself has transformed quite a bit over the years, and what once used to feel like a family business, now feels like a corporate conglomerate.  They claim they aren't a "numbers driven company".  But let's be real, all companies are, and at the end of the day, if numbers aren't met, then you're replaced.  

Expectations can be rather high.  Turnovers are non-stop throughout the company.  Some divisions are easier to work in than others.  Some require more travel than others.  QS tends to hire the first person that raises their hand to do the job though, so company brings in a lot of new hires that have zero people skills and very little work history.

The company is growing very quickly.  Each year there are 2-3 more clients added to their list, which is great!  But, without the help to support the growth, it gets demanding and people tend to get burnt out quickly.

Overall, QS is a great company to work for.  It might not be a forever job for some people though.  

Hours are great, It's a Monday-Friday schedule Starting as early as 6am, you can train at home and get paid for it. Nice interactions with store management, they will help you and I always help if I can.
Titan is easy once you get the hang of the 10-key on it. The job doesn't get boring you interact with new people everyday as you go to different stores. In the Saint Louis district we get to do Hybrid Audits, Scan Audits, and Financial Audits. I've learned something different each day. 

Cons
Keep a soda or coffee on hand while on the road, driving sometimes is longer than the actual work. Minimum wage for the drive time vs. the Store time. Direct Management has a lack of communication and expects you to know what your doing without prior training which can cause a headache even if you are trying your best. You will not know, without being taught.

Advice to Management
Consistent training plans, hands on. Communication, patience, and leadership needs more support. Invest time with the little people and they will stay longer and become your investment.

The good with this company is our Audits are some of the best ones I've seen.

At Quantum you absolutely have to want to do the job. You’re up at 4:00a every day. You’re at work by 6:00a. There’s no end time; you’re done with the day when you’re done counting. You’ll have driven 30 minutes to 2.5 hours to get to your store for the day. After all that’s done, you have that drive home and you might not get home until 5:00p or later. It just depends on the day. But you’re going to get paid $20/hr to count candy bars and pop. You’ll have to opportunity to travel around the country to other cities and work there. You’ll get to know how to get around your city better than you ever have because you’ll be places you don’t normally go. The people watching is AMAZING. You’ll spend more time with your crew than you will with your family each day. You’ll have a place to belong as long as you’re willing to show up each day, put in the work, and be a member of a team. Your success means that everyone has an easier day and gets to go home sooner. It’s a good job but it’s just a job. Nobody wants to be there any longer than they have to. That’s ok. 

This company is not very honest. I thought it was a great place to work until the end, when the company I was contracted for ended their contract, at which point my employment was terminated. They hired the team at the same time and started us all at different wages and played favoritism. The training was subpar, and they have multiple people trying to train new hires using various different methods. After my termination, when I filed for unemployment, the company lied and interfered with my ability to collect benefits by saying I was terminated for performance. A list of my faults, that I was never written up for, was provided for the unemployment office but not for me when they terminated my employment. They will judge your work performance based on what your teammates also do, so you WILL be reprimanded for their actions, as well. They will not provide you with the support and guidance needed to fix potential problems when they arise. When you have questions on site, it's difficult to reach a competent manager in real time for answers. 

One of the worst companies I have ever worked for. They try to find anything you're doing wrong just to yell at you for it. Even though there's usually multiple or just two people in your zone, if you're newer you'll be forced to do all the hard work. Then the older employees will go even slower so you do more than 3/4 of the store by yourself. They encourage you to go faster and faster but obviously that means a big cut in hours which leads to less pay. It's honestly completely unfair that the managers get automatic 40hours for doing almost the same work as you do along with having a car from the company they can drive. The unfairness in the work place is so great that it completely ruined the job. The managers above the DMs will talk down to you regardless of being a good worker. Would not recommend working for them at all.

I have worked for Quantum services for 16 years. They are a family orientated company that values their employees. Quantum spends a great deal of time developing their employees and that is because there is LOTS of room for advancement within the company. 
The hours are wonderful (I'm a working mom) and the pay is good.
We are in a different place and seeing different people everyday so things don't get boring.
There is a good amount of driving for this job but you are compensated for it and also for any time you spend working at home.
Quantum is also very good at giving recognition and appreciation. When you have done a good job they go out of their way to let you know and thank you for it.
Quantum's office staff (tech, HR, payroll, etc.) are always easily reached and extremely helpful.
Help is only a phone call away no matter what position you hold within the company.
I would encourage anyone to work for Quantum Services!

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