retail merchandiser

retail sales associate

merchandising lead

warehouse associate

stocking associate

Quest Service Group

Since my on board date with Quest I have been in the field working on projects so this review will talk about Quest in relation to it's Field Personnel and corresponding projects.  I am not very familiar with the Corporate workings of our company so it wouldn't be prudent to try to give insight when I'd only be expressing opinion with little to no facts.
I will say that everyone I've dealt with in the "Home Office" has been professional yet very personable. 
Whenever I have reached out with an issue someone always follows up fairly quickly and I've never doubted their concern or their resolve to seek a just outcome.
Quest employs people from so many different ethnic and socio-economic groups that I'm sure our ranks is a miniature reflection of the demography of these United States. This is especially true in the field working projects, i.e., Quest's life blood.  This diversity seems to be an attractant rather than repellant for everyone, with the exception of a few compulsory bad apples, it bonds and bands us together so we support and sweat with each other to bring projects in on time and as close to 100% as possible.  When I sat down to write this I did not expect to sound like a Public Relations guy for my company that is just what started coming out and I'm kind of surprised, pleasantly!
But wait! The picture isn't completely idyllic because the work can be very intense depending on which project you work and it is usually, well always, stressful. Unfortunately that stress usually comes from the lead positions and gets disseminated down through the ranks.  Our clients are understandably demanding and have high expectations so it's definitely stressful to run a project and very hard not to have that stress affect those around you.  But very seldom have I seen anything boil over or explode, it is always a "tempered" powder keg!
 I think stress management training specific to this type work for Project Leads would reap exponential returns.
If you like to work with your hands and want to be  able to see what you've contributed daily with those hands, give Quest a shot, especially if you don't mind, or even like, traveling.  Projects typically can last from 3 weeks to months. Usually you have the option to go home for the weekends.
Depending on where you are in relation to your home geographically it doesn't always make physical, logistical, or financial sense to go home for the weekends,it is better to get rest to be your best. Of course while you are away from home Quest pays for your hotel and I I know there are some per diems but I do not know what qualifies one to recieve them. Additionally the wages are what I would call more than fair and if you approach anybody in management with any type of scheduling issue, or really anything, do it as early as possible.  I've always found, no matter who I spoke with, they respected that I have a personal life as long as I respected that I also have an employee life and we've been able to strike happy mediums!
Working out in the field on these projects is intense but rewarding and maybe I'll see you out there one day too!


Overall I enjoyed traveling and the perks that came with being full time. I liked meeting new people and new places. Most of the managers I worked with were nice to work with. When I had some health problems they were understanding. But the problems started after I had gotten into a little fender bender and my insurance company totaled my car out and I didn't know I didn't have rental insurance. So I explained what happened and I was told that no they wouldn't fly me to my next location or offered me a rental so if I couldn't get there on my own then my only option was to just take the rest of December off since it was the slow season. I got my car situation fixed before the new year. I bought it through an online company that delivers cars. I was to go back to work on Jan 15 and everything was good until January 9th the transmission went out. I let them know the same day it happened and was told if I couldn't get to where I was assigned by the 15th I would be terminated. Well I I tried and my bad luck just kept hitting me. My ride cancelled on me to the bus stop and no affordable flights till the middle of the week. I let them know that I couldn't make it till the next week and they let me know that wasn't good enough. Didn't even let me use my vacation time. Made me feel like they didn't believe me or that they had been looking for a way to get rid of me. The thing is I know they helped others out and also gave to many chances to other workers for worse things. So I felt betrayed when I was let go so easily. The universe really screwed me over this year. 

Since joining the company, I have grown in my professional career and personal life. We have the opportunity to help better our neighborhoods by remodeling retail stores. I didn’t understand why retailers were constantly remodeling their locations. Until I was involved in a large-scale remodel. The grocery store was in a neighborhood with not many hardware shopping locations. I helped add a hardware store inside a grocery store. The community was so happy well; most of the dads were delighted because they could shop for tools while the wife shopped for groceries to feed the family. It warmed my heart to see the smile on everyone's faces while staring at the store's new look. What first began as an opportunity to travel turned into building great relationships with my managers and co-workers. I looked forward to my next assignment. We meet new people, and you can see the impact you are making in your community. We received a per diem for food costs and weekly and yearly bonuses depending on your assignments or tenure with the company. I have a gas card provided by the company. That alone is an excellent benefit to staying put due to unsteady gas prices. We sometimes stay in company-provided hotels, travel on company-paid flights, and provided rental cars depending on assignments. Sometimes projects are longer than others, and sometimes the work is overnight. But I can genuinely say I have never been more excited to go to work. I love Quest! I cannot thank you enough!

First I got an interview as a temporary worker at my local Walmart. Two days later I was asked to travel about 150 miles and over 3 hours to another store that needed help. I had read the handbook but apparently missed a very important part. It said you get paid for travel after 60 minutes. What I missed is if your temporary you get nothing. So I was expected to travel back and forth every weekend and not get paid anything for it. When I got to the new store the person who hired me said I was regular full time and I would get a gas card and benefits when they would kick in. Well I callled over a week later to check on a bonus I was suppose to get. I was told at that time that I was still only temporary. The next day myself and several employees got sick with the flu. Next thing you know after writing the vp several times about my status and him never answering me. He sends an email asking why I missed 3 days. I told him I was sick and gave my direct supervisor a note. On top of all this. Wal-Mart can’t seem to get themselves together. So we end up just moving things around and zoning a lot of the time. So the job I was actually hired for we didn’t do much of. I also wanted to learn different things so I could learn all aspects of the job. This was not encouraged by the supervisor. So now I’m hoping to find a company that wants great employees and is willing to do some on the job training with what I don’t know.

Great job if you like staying busy. Leads could use major improvement. (new coming leads) Senior leads (only 4 are great) that I meet.

My first project with this company was wonderful ! Excellent leads great co-workers ! Great team work.

Second time, not so great. "Bad crew". Only had one other employee that could keep up a good job. Me and this other employee would have to pick up slack from the rest of the crew continuously. Their were also a hand full of employees that smoked marijuana in the parking lot and even after reporting this they did not lose there jobs.

 We had a lead that came in later on in the project to make up for one leaving. She was very unknowable of her job, given this was her second store project. I do not see how she made it to lead. She also treated employees differently, the people she liked she would let them get away with doing as little as possible and the people that actually worked she would get on to for not picking up slack of her pet employees. 

The job overall is wonderful, it keeps you busy and fit. "It is a physical job."  It also does require for you to be a free thinker and to be a quick learner. 

As for your work crew, it's a HIT AND MISS! Loved my first crew, As for the second crew... well lets say never again !

(THIS IS FROM MY PERSONAL EXPERIENCE AND MY PERCEPTIVE)

This job wasn't so bad at first. If you are single and don't mind traveling to one location to another. One night you could be covered in dust taking down display walls, another you could be building displays all night. Knowledge of power tools is a must and basic knowlege of computers. If you don't have a car in good running condition, don't bother working here.
The people working with you are just as desperate as you to make a buck, unless you are leading a crew. Crew Leads do "computer work" most of the night and take credit for the work while the others bust their butts all night and get bonuses for completing the job.
The hardest parts of the jobs are the varying hours and the help from temp agencies provided for you. You could work six hours one night, and fourteen the next. Four nights one week, three or five the next. The temps could be seasoned experts, could be some kid who just got out of school, or some junkie working to get his daily paycheck to get his fix.
The best part of the job is getting to know your coworkers and the people you work with at Home Depot. Knowing these people make the job easier and worth the hassle of third shift. And the pay is better than what you will get anywhere else.

I have worked for many companies in my career and I am proud to say that working with Quest Service Group has been the most amazing. Management cares about you and will do everything they can to help you succeed within your career. Never once have I ever been talked down too. They treat me with the upmost respect and make me feel I am valuable to them. The hardest part of my job is making sure I do not let my management team down. Not because I am afraid of getting in trouble for anything but because the way they treat me, I push myself to be my best for them. My job can be very challenging at times and my position changes to the needs of the business but that's apart of being adaptable. Not only for them but in situations that we all have been through regarding Covid. Quest Service Group could have easily let me go through that tough time that all businesses went through but they didn't. Instead, they allowed me to learn other positions and grow my expertise within the business to get through these tough times that our world is going through. Quest Service Group also does a great job with a recognition program that provides incentives to our employees selected  for a job well done.

Since starting with this company, there have been little to no issues. Some team leaders and PM(project manager) are hard to get along with or just ignore you. This is not the case in every store as people are different. My first experience was a very stressful, I hadn’t received any positive feedback for job performance as I needed to feel comfortable. This is the same in all jobs. Moving forward in other projects I have found that every person has started to view me for what I’m worth. There are always the clicks and groups who stick together, but now I definitely feel like part of the team. My job performance has skyrocketed with the help and positiveness that comes from our PM. I now feel I am an asset and am treated as such. Other travel jobs promise all these great things like travel pay and per Diem and things of that nature, but it doesn’t always work that way. With quest, everything is true. Gas card/flights home every two weeks/ per Diem/ travel pay/ hotel and rental car is all provided. Our travel team/HR/ and upper management is readily available, if you need help to get on your feet, this company is number one. I would recommend this to anyone. 

DON’T WORK HERE!!!!! They are disorganized as all get out, management starts out nice but then turns terrible towards you. I had someone threaten to knock my glasses off my face second night working, and all management did was sent me back to the hotel telling me the other guy was getting sent home/back to the hotel for the day, and i learned afterwards that they didn’t. A week later, there was an issue with management where they refused to talk to me about an issue that a lead brought to my attention when I had to go to the bathroom, and management didn’t give me a timeframe to discuss with me, just flat out refused to talk to me, so I wasn’t gonna waste my time there anymore. The next morning, I got a call from the regional manager telling me that management told him that I was aggressive, which is completely untrue, and he refused to hear my side at all. 

For starters, they pay more than most jobs around the area. The work hours (all night shifts- sunday night through thursday night)  allowed for me to have my days and my weekends. The supervisors make sure the job gets done but they were really cool if we were ahead of schedule. You get to work in teams alot of the time, which makes everyone get along (there was a lot of diversity and the people were hilarious) but you also get your own assignments as well. They provide you with everything you need (steel toe covers, glasses, bump hats, name tag, t- shirts, work bag) which was great because I didnt have to buy anything extra to start working. I would've stayed at this job for a really long time but unfortunately, once a store is done they move on to the next store which requires travel sometimes. 

Top Job Titles	Average Salary
Retail merchandiser 45 salaries reported	$17.94 per hour
Retail sales associate 3 salaries reported	$22.50 per hour
Merchandising lead 12 salaries reported	$17.50 per hour
Warehouse associate 19 salaries reported	$16.79 per hour
Stocking associate 16 salaries reported	$17.00 per hour

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