packer

assistant manager

team leader

gas manager

food preparation worker

QuickChek

This company has been able to get away with so many things in the past decades of work. I've been working for the company for three years and am just about to get out. Here is a detailed list of why you should not work here and why this company gets 2 stars out of 5.

Job Work/Life Balance:

Each store will force you to work hours you do not agree on, even making you work overtime without asking you to (which breaks one of their highly-esteemed "promises". A typical day at work involves coming in early and leaving late for home. You are not in control of when you leave for work (The cashiers relieving you do, and they can be upwards of 30 minutes to a whole hour late), so don't bother planning anything for after work.

And while you are enjoying that overtime, don't even think about getting a vacation. There used to be fully-paid vacation hours so you could get just one week off if you're lucky. Just recently, I had a one-week vacation and the following week, I couldn't even afford food, let alone rent. Paid Time Off is a myth at QuickChek.

Work meetings are mandatory if you're not working, so you also have to plan ahead for wasting two hours at work instead of getting a simple email explaining everything which would save time.

Overall, the job is treated as one that you will settle into instead of what it really is, a job that will only help you get by while you look for another job. And it's for that reason that you'll spend almost every waking moment there, aside from your second job (because you will not be able to cover your rent at retail).

Compensation/Benefits:

The insurance plan that is offered at QuickChek is astounding. By that, I mean astoundingly bad, because your payment is so high before the company will even step in to help you with medical costs. If you muster up the courage to call in sick, given that you actually are, You will not only lose one day's worth of pay, but have to get a doctor's note, which will cost another day's worth just to cover the visit to the doctor!

Pay has improved recently, but don't let that cloud your judgement. There are almost no raise opportunities, even if they say so. After two years of work, I only got a one cent raise. It took leaving the job (which they only file you as inactive, despite even bringing a letter of resignation, which will affect your chances of getting unemployment pay) to bring my pay to the new rate of 49 cents more.

Job Security/Advancement

Job security is the only thing that doesn't have 1 star, mainly because you're guaranteed to stay if you apply. They only fire for misconduct, but that equates to setting the store on fire. This is because they are always "understaffed". I will chime in on that in the next section.

As for advancement, the stores are always looking to hire/promote Shift Leaders. Do not take this opportunity if you value your remaining time. This is done so the managers can manage as little as possible without getting in trouble. All responsibility will be put on you, and if you need the manager, they will most likely be at home, with their phone turned off.

Management

Worst management I have ever seen. You can never contact the managers when they are not in, and when they are, it's usually when you work. They treat the employees like garbage and expect good customer service from them. The old adage of "The customer comes first" is like lifeblood to this company, and let me be clear; Can you truly give great service if your team doesn't feel great and isn't being treated like it's great?

Another adage that they follow is "If you have time to lean, you have time to clean." You will be doing work for work's sake, all to make it look like you're always busy, instead of focusing on work that matters. This is to make you look good on their cameras, which somehow justifies the pay. If there's one speck of dust on a table, be prepared to clean the whole thing. God forbid you try to actually do anything to help the team. You will be reprimanded for "picking and choosing" your work, despite you just being proactively making the store a "Great Place To Work", which is a joke.

Job Culture

What job culture? They send you to a headquarters to build you up, then spend the rest of your "career" there tearing you down. There's a promist board that is never followed, and no managers get in trouble for breaking them.

But if you want to sell your soul for paid breaks, the only real benefit you receive and isn't promised due to understaffing, then who am I to stop you?

Quick Chek was fun. I don't have any other way to describe it. It was very fast paced, very hands on and simply fun! When trained you can handle almost any and everything customers would, could and will throw at you.

Typical Work Day

Its hard to sum up a work day because every day is different. For example: Store meetings were regular and the owner and other main office officials showed up often. They would come at different times, sometimes for strictly business and other times for absolutely no reason. A few times they came into the store I worked in just to say hi to those working on the shift.

Quick Chek values speed and customer service. The nicer you are while being very fast resulted in various forms of acknowledgement. Whether it was a simple good job from the Team Leader (Manager) during meetings or even employee of the month you were recognized. Morale, at least in the stores I worked in, was high. Customers were happy with the service and in some cases saw the Quick Chek Team as an extension of their family.

All Shift Leaders have a list of things to do. They over see all of the other team members jobs while handling their own. Each day is different because they may or may not finish the "to-do lists" before the shift is done. But even if you finish the to-do list in one hour there are still things to do. Between cleaning something or organizing something or just helping customers its very hard to get a boring day.

Management

I loved how they allowed Team Members to have access to the CEO directly. Posted in the office of every Quick Chek Team Members could call the CEO, HR and other heads of the offices. They were very nice and loved to answer questions. 

They were kind, understanding and very flexible. They would also send out birthday cards to all employees, each one signed by either the CEO or owner. During storms, for example Sandy, if a Team Member worked during the storm they gave $50 gift cards. In fact Team Members that continued to come into work, even after the power was out, was paid extra, including the hours they would have worked had not the power been cut.

 Hardest Part of the Job

To be honest I enjoyed everything about my job, except filling out lottery, but besides that probably the hardest thing about working at Quick Chek is finding absolutely nothing to do. Or being bored. If you're not a clean or fast person then EVERYTHING about this job is hard.

The worst experience. Got work for first two weeks, then mysteriously disappeared from schedule. Manager blamed it on Christmas. Christmas came and went, but still weeks straight - no work. Finally got work, but on the day I needed to handle certain matters. Asked if i could work my schedule around my appointment, manager refused my efforts to speak with her. Started yelling at me when I tried to talk to her. (keep in mind she didn't schedule me for weeks prior, and shes upset at me for asking if I could leave work real quick, take care of my responsibility and come back?) she goes and complains to other uninvolved employees. After that, schedule for my shifts was blank three weeks straight. She still blamed it on the holiday season (done been gone by now) Poor and snooty management!!!! Told her I was quitting, she gives me puppy eyes and says "At least stay here till you find another job. I don't want you out there without work." HA! She doesn't want me out there without work. If you scheduled me prior like you were supposed to, maybe that would be a valid statement!!!! (2)Workplace bullying, employees handling food told me to cut corners with preparation (what!!???) everybody stood around on their phones and pushed all their duties on my shoulders, disappeared into who knows where, leaving me with the entire deli, food warmer, and coffee station to run by myself, and this was my first job. Always left stressed and my heart racing! Suffered the sudden loss of a loved one who I helped get coffee the day he died, manager was CALLOUS. "that's life" she said. (3) Employee told me to do something I WASN'T TRAINED FOR and had NO KNOWLEDGE HOW TO DO, she saw I was frustrated, told one of the top employees that I WAS UPSET CUZ SHE ASKED ME TO DO SOMETHING. Lie!!! She swore at me many times! Was put up front with no knowledge on how to operate the computers and was told to man it while they all went to the back. When i made a mistake on the computer, the bullying employee yelled out, "Can we get someone over here who knows what they're doing?!!!" I became her step-n-fetch-it 😠 no area for employees to sit and complete classes in quiet without others coming in and making all sorts of noise. Bullying employee came in while I was doing classes, starts filming me saying, "Don't ask me anything, cuz I'm on break." Filming???? Really???? Look for another job PLEASE!!! It's just not a good place. They place too much emphasis on the customer and no attention on their employees. Discounts? Please. I can get that somewhere else, at a place where people care about you.

In a 8 hour day they only provided 2 x 15 minute breaks. No lunch break. High turnaround due to stressful nature and 75% of customers were never happy. These are people I would see every day.
Was not allowed to speak with customers except to suggest a extra item or 2 at checkout. Very difficult to provide the level of customer service they should be given. I was actually told this twice while the manager said I had to work faster. I had not used a cash register in my career, but was town into the deep end with not more than 3 hours of training in the first 3 days. Very rarely did I get the 40 hours promised more like 32 to 36 total.
No set schedule, it was crazy at times. 7 hours one day, then 8 the next then a day off, then 7 hours,  then 6. A day off, and then 6 to 8 hours for last day. Due to how the pay week was scheduled I had to work 7 days straight, with 5 days in one pay and 2 in next. And I was always scheduled for Saturday and Sunday.  After that happened I asked manager to please give me off 2 days in a row anytime I had to work 6 or 7 days in a row.
The promised overtime never materialized and when hired the Manager was John and we had a whole career planed to get me from shift leader to store manager in about 16 months. But he left and the new manager Kym said there was no way my career plans would be followed,  she even demoted me to team member online but never told me. When I found out I called John and asked him to speak with Kym. He got back to me and said he had no influence at old store as he was transferred to a newer location.
I don't really recommend this QC location based on current management or the company itself. Highly stressful and work/home life is very bad for a family man or woman. Whoever controlled the Inventory level really did a poor job. I would see manager or assistant manager throw away unopened box's of food because freshness date was passing that day. This was deducted directly from our sales, so it looked like we were doing poorly as compared to other stores. I mentioned it but it fell on deaf ears. I have almost 20 years of dealing with perishable stock. Other suggestion to increase turn around of costumers were out right scoffed at. Very frustrating

I worked there for a few short months, during which time the store manager was constantly on me, at one point actually asked (almost insultingly) "do you need more training?" Really? but anyway, I was given a two days training when i probably needed at least a week, during which time i had three people working the night shift, once i was done training there were only two. I was in charge of everything but the deli, and even than i still had to run that while the guy who did deli was off in the freezer or stocking other things for the morning crew. i had to clean all the counters, and the coffee center and all the equipment and basically everything the customers came in contact short of the product and the shelves. I mopped, swept, cleaned bathrooms, the whole nine. i also took care of coffee for the morning(brewing new and dumping old) and had to ring customers. I had no idea how i managed to pull it all off but at the end of the night i did, or so I thought. I had gotten written up for not performing all of my duties by the end of the night. now I probably did need more training but that's still insulting to ask. I finally gotten the hang of it by the end of the first month about but than I had a little problem. I actually got hurt on the job because there was ice outside by the dumpsters, I slipped and sprained my knee. i went to the hospital that night (thought I could walk it off and let it go for now but couldn't) and got a doctors note for two days. I was scheduled for the first day off anyway and than was told to come in the second day and just ring customers! i begrudgingly did and was told sit on some milk crates so there's no pressure on it. than when my doctors note was up i went to work (my knee still in a lot of pain but no time to go to the doctor because I worked over night and slept during the day) and had to sit down during the night because my knee would swell up. a few days later I was fired for not doing my job and sitting on milk crates! so lets just say do not work for any quick chek without talking to the other employees and seeing if the store is worth it, because it caused nothing but pain for me.

A typical day at work consisted of team work, communication amongst other team members and leaders, and customer assistance. Arrive a few minutes early, punch in, find who is in charge to know which department I would be working in that shift and start my work. 

I learned many different skills at quickchek. I learned how to deal with difficult situations and to face them head on with courage and strength regarding customers and coworkers and accommodating their needs. Learned how to manage my time between cleaning, making food, and restocking. 

The management depended on who was running the store at the time. I have worked for 5 different managers over the past 4 years employed at quickchek. The stores are constantly changing who works where. Clearly, the workers must adapt to the new manager coming in. Unfortunately, the new manager is not always the best person for the position. I know assistant managers who do more work in the store to assure it is still running by the end of the night than the manager themselves. You do get the sweetest managers who are willing to teach you the right ways and actually work. 

The atmosphere is great. Customers took a huge liking to me and i was told mutiple times my smile is what keeps them coming back. True or not, small comments or acts of kindness such as these help not only the worker but the customer. You build relationships with your regular customers improving your communication skills. By talking with others, they give you feeback on things you do not know about yourself already. It is a great feeling to know you added some kind of joy to a strangers day. No words needed. Just actions. The freshness of a young and happy   employee seems to please the older generation and sets a good model for the generation today. Growing up in a work invested world. 

The hardest part of the job, on specific days would be the time management. Some days there would not be enough people to get things done on one shift and we would be backed up with orders for minutes upon minutes. It is frustrating for the person buying the products and the person making them.

i’ve been at QC a little over a year and i have loved it! i got promoted which i never have at any job and even though it is stressful at times or i get mad, i couldn’t imagine working elsewhere. my store was really good and those coworkers are my family. i moved to a new store recently and while i haven’t been a fan of my new location i still love what i do and wouldn’t change it for the world. Are there times i want to walk into the office, grab my stuff and leave? 100 percent yes. are there days i do not want to go to work? of course. but compared to other jobs i’ve had this one is my favorite and i feel a great sense of belonging with this company. the people you work with really have your back and are there for you when you need them the most. it’s always been easy for me to grab extra hours, switch shifts, find coverage or take time off (even in emergencies) without a problem. this place also has benefits. my manager, assistant managers and my team have always been good to me and i always do the same for them. they’re my second family, my friends, and overall just people i spend a great deal of time with. Long story short, it’s not a perfect place to work but no place is. as long as you have people around you that care and you care about them, it’s a great job. my advice is if you don’t like something about your job try to speak up, if you can’t or feel you can’t instead of quitting try different stores if you’re able to and find a place you feel like you fit in/are comfortable. 

A typical day at QuickChek is clocking in and going to your work station. If you work in deli, you’ll make sandwiches, drinks, snacks, etc. If you are up front on register you’ll ring up customers, monitor self service, and keep the store tidy. Usually the front end person does stocking of any kind.
 
Management is weird at QuickChek. The store managers and district managers are pretty decent. Upper management micro manages everyone a bit too much. You’ll also have secret shoppers AND random audits of your store. It tends to get a bit stressful when the auditor arrives. 

The culture is decent. I only worked at one location and everyone there was good. I’m sure it depends on the manager’s style. Overall, I’d say it is a pretty relaxed place to work.

The hardest part of the job is the customers. A lot of the customers are here before work or on their break so they expect to be helped in a snap. If you don’t move at 100 miles per hour you’ll get yelled at by customers. There are some decent people but you better be prepared to deal with people in a rush. Another issue is lack of breaks. Everyone is entitled to a 30 minute break but if you don’t push for it I noticed you’d get forgotten about UNLESS you’re a minor. Minors must get breaks, but if you’re 18 or older you have to ask for your break to get it.

Other than my coworkers I’d say the benefits are probably the best thing. You get about 2 weeks worth of PTO hours after your first year and the actual health insurance was decent, just a little bit below great. 


Unfortunately QuickChek as a company has proven they don't care for their employees. Unless said employees are top tier office workers or District Leader. Otherwise, they'll take every ounce of you they can while you're there and stretch it as far as possible.
Half the problem is the other employees. The job may be fast paced and stressful, but it's not entirely hard, it just requires you to actually work. Somehow other employees will find a way to waste time instead of doing their job, which in turn makes it super stressful for those of us that do our job because it leaves more for us to do with no extra time to do it.
Also, being required to wear a hat indoors should never be a thing unless you're working with food specifically. And I don't know why beards aren't allowed since mustaches are, as well as dyed hair and tattoos.
Overall it's a poor place to work. Partly because the company itself doesn't seem to care, partly because the employees don't care, but really mostly because the customers are terrible. I've never been yelled at, threatened, demeaned, insulted, or belittled before until I started working at QuickChek. A lot of the customer base is indifferent, which can come off as rude; but the loudest ones, the ones you remember, are despicable excuses for human beings.
I will never work here again and would never recommend it either.

I learned a different end of the retail world.  Though customers were and are still the number one priority of the company, some of there mottos weren't practiced.  This made the work life there frustrating.  The particular store I was in had a very negative atmosphere and I have discovered on a regular basis, the company as a whole has serious communication problems.  They pay decently, and I am sure mean well with their aspirations toward employees, but realistically has not happened.  My training wasn't finished, as I was put onto the floor for help when I should have been learning in the Florida store.  When I was put into authority in the Goshen store, I started all over again.  Relearning to how that store wanted to run things.  I came out of training with the impression that I was doing what the home office wanted.  I was fought many times on who's job, when things should be done and verbally abused.  My immediate superior was never positive, and her lack of management over people causes major rifts in the store as she plays favorites.  I would give the store itself a rating of one star, but the company more, as I would have liked to see the aspirations of the company come to fruition and help them get there.  But seemed impossible under the management I was under.  I did like the job, and I loved my customers, it was hard for me to leave for that reason.  I did try to get transferred to no avail.

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