Quipt Home Medical

When I started at Quipt Home medical, I had never worked for a DME company before. I had the medical background, but this was a completely different side of medical. At first,  I was extremely nervous, but the girls were all very welcoming. It obviously was completely different than what I used to do. Any questions or concerns I had, they were easily answered and explained. I have been here for a while now and have to say I have learned so much. Yes, some days are long and stressful, but that's anywhere. I truly do love my job, I love the people I work with and the relationship I have built with everyone. I can say for sure now, I know what it feels like to have a work family. To come to work and know I have so much support, its a great feeling. The hardest part of my job, is trying to calm down an angry caller. Anytime any of us get a call like that, someone else will take over the call and try to defuse the situation. It is a good thing to work with those who can work as a team. The most enjoyable part of my job is coming to work and knowing I will have fun while working. Knowing I can get along with everyone and crack joke, It makes it way more enjoyable. This is probably first place ever, that I do not dread going to work. It is an absolute great place to work. 

Job itself could be good if it wasn’t for the horrible management. Delivering beds, oxygen, wheel chairs, walkers, etc. You get to help patients in need directly. You work with hospice patients who require a lot of equipment and special care. Some stops are very difficult, and you will need to be in good shape. Other stops are very easy. Some days are easy, some days are very difficult. 

Calling the management clowns would be an insult to clowns. The hourly pay is the lowest I’ve seen in the field. Even after adding 16 extra hours to the on call driver on the weekends, the on call pay wasn’t raised. When I brought up raising pay I was berated by the branch manager for it. After that, the work environment was like walking on egg shells. Very tense and toxic. Favoritism and unprofessional runs rampant. One driver is in the warehouse all day doing lunch runs for the branch manager, while the rest of the drivers get stuck with all the deliveries. If your a good worker you get punished with more work, and more difficult stops. 

Quipt Home Medical has given me a workplace that I can see myself thriving in for years. I started out as a warehouse worker. After much hard work, and training with the company I was promoted to a delivery technician. A typical day at work involves setting up oxygen for patients, bed set ups, and driving a van to deliver various equipment. I learned so much in my training when I first began. There were so many good co-workers who were willing to train me the correct way. The healthy work environment made my training much easier than I anticipated. Management with Quipt is exuberant! They will communicate courteously with you in a professional manner if needed. They have tremendous goals going forward, and Quipt is ready to grow as a company. I see this company growing expeditiously, and if you're willing to work hard enough you can grow with Quipt home medical too.

In my 30+ years in the full-time workforce, I've never seen such apathetic, disengaged management like this before. Customer calls the office to compliment you? You'll never hear about it. Customer calls the office to criticize something you did? You'll never be given a chance to explain your side of the story. 
You're given your orders on a junky tablet that constantly crashes and you have to make business calls on your personal cell, resulting in customers calling you during your off-time. With drivers leaving this sinking ship, the workload continually gets heavier, without any compensation offered. The company's owners need to take a close look at management's neglectful performance if they're going to remain profitable.

Management is messy, unprofessional and ignorant. Location managers are VERY unprofessional. They dont train new employees. 
 They put them out there like there suppose to know what to do and go with it!  The owners and Business Unit Leaders should reevaluate all management and learn how to treat their employees with respect, especially the ones that show up on time, dressed to policy detail and work hard. Work process should be changed as well as hourly wage for all the work asked of employees.  Hard to get raises.  The ones that do work hard the look over and give into the ones who do not.  When you go to speak to the unit leader, she doesn't see anything wrong with what the other employees are doing and seem to not have the time to even look into it.  They under value their good employees.  

When i started there it was a great place to work once corporate took over the place went down hill very unorganized management is very unpersonable you feel like you are walking around on eggshells no one there feels safe and secure in thier position all coworkers there are very messy will make up lies about you and try to get you fired if they dont like you there is no proper training there you will get 1 day and that is it and if you are doing it wrong you will get written up for every little thing. I use to love it there but things change very quickly and it is a hostlie environment now. Pay is not good people that have no experience get paid more then people who have been there for years.

I have very much enjoyed my time with Quipt Home Medical. Having worked both the sales and ops sides I have enjoyed watching the company implement policies and GROW. Very rewarding place to work. Management listens, puts their money where their mouth is and always has our backs. Collaboration is key as this type of business is team oriented and everyone knows their role(s). Fast paced, sometimes stressful, but wouldn’t have it any other way. This is not a boring 9-5, our team rocks. If you’re a good problem solver, enjoy working as a team, and most importantly making a difference providing care for those in need, we would love to have you on board! 9 years in and wouldn’t have it any other way, this companies’ arrow is pointed straight up and we couldn’t be more excited.

Our local main office is completely out of touch with what actually happens in the field. A driver can only cover so many miles and make so may deliveries in a day. You are expected to obey all laws but they want the work done at warp speeds. Never mind that you can have up to a 90 min drive between stops which is even worse when you are short drivers because the main office can't get around to hiring anyone. The latest news is that the main warehouse that does the cleaning and servicing of equipment is demanding that stuff is cleaned onsite.. No matter the level of filth or how busy the drivers already are. During the interview the talk up raises like they area a sure thing, but it takes an act of congress for them to finally give them.

If you are looking for a position that rewards you for your hard work, this is is a great company.  Because the position is salary + commission, you are never capped on your earning potential which is very inspiring.  Since Quipt took over our local company, it has been a game changer in providing us with more resources to get our job done more effectively.  For example, I have never had to turn down business due to inventory issues which can be a big problem in this industry.  We have great support from our local operations management as well as our sales manager.  Highly recommend if you are self-motivated and have a good work ethic.  You will get what you put into this position!

When the upper management warned me about the manager I was going to be working with was rude and difficult I should have taken that as a red flag because they were right.  I liked the actual job but being talked down to and seeing patients being talked down to consistently made me eventually give up. Learned alot but alot of figuring out on the fly also without instruction. Getting written up for things you were never shown or taught was very discouraging. Loved working with the patients but that's frowned upon spending too much time with them.  It is a business but disappointing to see that side of it 

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