delivery driver

account executive

warehouse associate

R+L Global Logistics

When it comes to the good, R&L Global is a wonderful place for a fair starting pay, as well great learning opportunities regarding the freight brokerage industry. Your peers will have the answers to your questions almost every time, and few other offices I've known had a closer-knit group of people working together to meet common goals.

That being said, let me get into the bad.

The day begins, runs and ends with your supervisors hounding you endlessly to "work harder" since no one truly knows what to do when your basic training fails. You might be well aware of how to handle a situation due to prior experience or genuine know-how, but your supervisor isn't a fan of subordinates that think for themselves. If you're accustomed to making executive decisions, know that you are literally risking your job to do the same here. Never you mind the "Account Executive" or "Capacity Procurement Executive" job titles you find on Indeed here, as they are purely for show and no true executive power is yours. 

While I learned a massive amount of information regarding up and downstream logistics, truckload and LTL movements, interfacing with customers and clients to get answers and so on, all of this learning was done on the fly while scrambling to cover work for myself and others. When permitted, working on specialized modes of transportation *can* be an interesting challenge when capacity exists, though the process of being "chosen" for one of the specialty mode teams is based on how good your load count is. How do you get your load count up? You don't - you grease wheels until you're given something to work on that isn't a dead shipment, or you steal an easy load and get it covered before anyone knows what you did. If you've taken a business ethics course, or have a conscience, you'll have a hard time adjusting to the culture of ethics at this organization as they are merciless in adding fees to orders while rejecting the charges of others.

Much akin to the Allied Forces in the Battle of the Bulge some 30 years after Gallipoli saw World War I, it is important to understand that your "war buddies" are the only ones looking our for you in an industry built on deceit. in this case, your coworkers and fellow "executives", are the only ones who are actually going to keep you going through the drudgery of being a freight broker. If there's a question about anything technical, skip your leaders and go straight to your senior team members. If you're having trouble finding capacity or can't get ahold of a company, ask anyone on your team first. Your supervisor will not only disregard your plea for help, but write you up for failing to perform the job "as intended" (which is never truly clarified). 

And for the fun stuff - pay. The base salary is fair, but the commission system? The house always wins. You will see notices regarding changing quotas, increased expectations and new minimum load counts weeks or even days before the next bonus paycheck is due. Of course, you will somehow fall *just* short of their minimums. Unless you grease every single wheel in the company on a regular basis, forget it - you won't see that incentive. 

When pressed for an explanation of why the load count minimums are only going up and not down during COVID19's slaughter of the freight industry, I was told that "it would be unfair to lower them". If that answer bothers you, please don't bother asking any other questions. If you're the inquisitive type, please don't work here - you will save yourself from countless migraines. 

As for "long term plans", you should expect any position with this company to last no longer than a year - really, I would anticipate being fired before you can claim unemployment, because that's the level of subterfuge you will see in this place every single day. Learn everything you can and get out from under them as fast as you can. This company owes you nothing, and they make it abundantly clear that you are expendable the moment you make your first mistake. 

As the saying goes, "A picture is worth a thousand words". With this review, you should have at least four pictures of R&L Global Logistics, and none of them are safe for work. Without significant changes in operations and leadership roles, R&L will meet the same fate as countless other freight brokerages that shut their doors this year. I genuinely wish the organization good luck, as they are going to need all the luck they can get to survive until 2022.

The primary reason I decided to leave my previous employer was due to ongoing challenges within the organization that made it increasingly difficult to perform my role effectively. Over the past two years, the company experienced significant turnover in the operations team and did not replace any of those critical positions. This led to a lack of necessary support for the sales team and created additional strain on existing employees. Unfortunately, leadership did not address these issues or provide meaningful assistance, despite repeated concerns raised by the team.

Additionally, I observed a disconnect in leadership priorities, as new Directors and VPs were consistently hired while little was done to support the employees who were directly responsible for driving the company’s success. Key management decisions, including poor communication and unprofessional conduct, negatively impacted customer relationships and team morale. Efforts to address these concerns were not met with action, which left me uncertain about the company’s long-term viability and direction.

While I appreciated some of the support I received earlier in my tenure, the shift in leadership dynamics, lack of transparency, and failure to invest in the current workforce ultimately led me to seek opportunities with an organization better aligned with my professional values and goals.

This version maintains professionalism while addressing your concerns constructively and without being overly critical. Let me know if you’d like further edits.

It took me a long time to write this, mainly because I was brought up with the idea that "if you really have nothing nice to say, then you probably shouldn't say anything". In this case, I have nothing really nice to say but I feel it is important to explain some of what I witnessed during the short time I worked with the company. If it helps one person rethink an "opportunity" offered, then it has accomplished it's goal.

Let's begin: I watched one Senior Account Executive badger, ream, harrass and demean others regularly, on the floor, in front of everyone. I saw another Executive Account Manager try to "aquire" an account from another manager and get called on it. I observed a Senior Account Executive purposely set up an intern to look like a fool with the manager he was working with. I witnessed an HR rep speak with management (in front of everyone) about a confidential conversation they had with an employee regarding issues in the workplace.There is more, but that gives you a taste of the overall nightmare. 

Ultimately, the poor quality of management and even poorer attitude of some senior level executives should be reviewed. I honestly feel that most of them should be required to refine their people skills with some serious sensitivity training, and maybe a few continuing education college classes in behavioral and social science.

Daily responsibilities varied from day to day but most days included handling inquiries from multiple offices within our network ranging from quoting, routing, vendor issues, compliance with government regulations or destination questions regarding our overseas network. Other duties included but were not limited to accounting questions, software questions/queries, audits and business development.

During my time at R+L I was able to learn how to handle all aspects of the freight forwarding industry covering imports & exports, ocean and air as well as regulatory compliance and sales / business development.

Middle management was knowledgeable and very committed to doing what was needed to grow the company but also provide the level of customer service expected by our clients.

Biggest challenge was the flow of information from the field to/from upper management. Continuing to support the field with a healthy corporate message.

Providing the support and expertise the international team needed on a daily basis and building the relationships with our overseas partners developing new business opportunities.

The other aes are good to work with but the managers are horrible and have no idea what they are doing. They dont train or help the people they "manage" and only try to find the negative things so they can let off some steam because the big boss just complains all day and he is never here. The cookouts and small giftcards, you make the company 1000s in a competition and they give you a 25 buck visa prepaid card, but they only have them when they see morale in the office is down or they had another big group of firing people. There are 3 big offices and a few small offices but everything goes to the favorite people in atlanta and ocala but then everyone just fights with each other. When you start they give you a list of accounts that are out of business or ship once a year. Benefits for family coverage are not affordable and you spend half your paycheck just to pay for insurance. Dont get to know anyone, everyone is quitting but they just hire someone desperate for 34k with a high school diploma to come in.

I recently worked here from july 2022 to may 2023, I was located in their Hebron Ky office. The office is small but the employees there are amazing and was a very hard part of me leaving. However, the company has horrible pay, horrible benefits, and a horrendous bonus structure. They will say you should be making $65k in your first year with your salary and bonus but then hire you and tell you it takes 1-2 years to hit your bonus consistently. The bonus is also not commission based, you are paid very low for the amount of sales you do for the company. Company environment is not the best, it’s all work all the time and they do not care about building moral or how their employees feel about the work their doing. A huge weight was lifted off my shoulders when I left and I feel like it should not be like that if you are leaving a good job. 

The top leadership wants employees to actively contribute to the success of the company and regularly solicits for recommendations and ideas for improving not only the culture, but ways to improve the bottom line. The R+L family is loyal and invested in the success of their employees. The pace is fast and is perfect for anyone who enjoys being really busy. If you are looking for a laid back, relaxed job, logistics isn't the industry for you. The best part of working for R+L, is your success is literally in your own hands. You have the ability to advance and grow as much as you want with the right initiative and drive. The President of the company strongly enforces an open door policy and invites everyone to contribute to the overall success of the company. Working here, I feel like my voice is heard. My opinions are acknowledged and respected. I will work here as long as they'll have me.

As an intern with no prior work experience, I was nervous coming in to a position with a major company. However, the people at R+L Global Logistics made me feel comfortable, and they were patient with me as I got used to working full time. They are great at communicating their expectations with me, and there is never a point where I feel as though my opinions are being neglected. The amount of trust they placed in me and my abilities when I started made me feel valuable and important. Since I started working here, there have been several events with food, which is a big bonus for me. It is truly a pleasant experience working here, and I can honestly say that I look forward to coming in to work every day. I will miss this when my internship is over with.

Lack of training,high turnover especially if you have experience seems they go first before the inexperienced and no management support or communication. Not only do you have to go and get the business like a sales rep would do, you also have to process the files accordingly and do day to day operations for that customers 
shipments. They also expect you to do this from the position of your chair in the office not from your car going out to meet with customers . No working remotely from home either. And if you are out of work for whatever reason sick jury Dufy etc and someone helps you on any step in the processing of a file then you automatically split the credit from that files rev. 

Like the transportation industry, working at R+L Global is very fast paced and customer focused with roles that can be stressful at times, given the tight deadlines and turn-around times.  The management team understands the need to insert fun into the work day like contests, games and lunches and encourages building relationships with our coworkers. The managers are also out on the floor walking around engaging with the employees from the supervisor level all the way of to the VP and President.

Top Job Titles	Average Salary
Delivery driver 32 salaries reported	$25.45 per hour
Account executive 3 salaries reported	$49,667 per year
Warehouse associate 1 salary reported	$11.50 per hour

Working at R+L Global Logistics: Company Overview and Reviews

R+L Global Logistics

R+L Global Logistics Ratings

Popular jobs at R+L Global Logistics

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected