car sales executive

automotive technician

automotive service advisor

body shop estimator

service advisor

RACCAR Automotive

Hardest part of the job would be dealing with the poor management. Most managers there do not treat workers there with respect. Very unorganized staff. You get 5 PTO days every 12 months. There are no sick days, make it nearly impossible to call off even when having family emergencies. When getting hired they will most likely promise you a raise after the 90 day probation period, which they will not follow through with. They hire anyone that applies so keep that in mind. You will work with some very poor workers. The whole place is shady and seems to sweep a ton of stuff under the rug. If I were you, I would try to find a job elsewhere before going here. Also the place is covered in unlabeled bottles filled with chemicals, and no safety equipment or education was given. Working in the summer is terrible, swamp coolers have been broken since last summer and even after telling staff nothing was fixed. Also if you are going to apply, make sure to apply for car wash position and not lot attendant. You get paid the same as lot attendant, and do about a quarter of the work. Half of your day consists of sitting on your phone and talking to co workers, while the lot attendants do all of the slave work, for the same pay. Be careful if you do work there driving the cars, even though you are insured to drive throughout the lot, if you cause damage you will be required to pay. Lots of unexperienced and new drivers driving around back there, crashes are not rare. 

I loved the team I worked with, both on the sales floor and the direct management I worked with; They are the reason I spent as long as I did.  Everything else about this store breaths truth into the rumors you hear and honest reviews you read (keyword being honest as HR has a history of expecting 5 star reviews from newer employees).

There is never truthful and constructive discussions between regular employees and upper management/ownership, instead it's mores upper management and ownership talking AT employees in a way that comes off as unprofessional, disrespectful, and gossip like. The disconnect between the truth and the words upper management/ownership want to hear are why the store is in a constant state of bleeding talent, very stressful work days, struggling to hire people, and failing to meet quotas. 

Lastly the pay plan employees sign is not even correctly fulfilled by the company itself, which results in sales members working for free in some cases or open to financially retaliatory actions by upper management. 

What is the best part of working at the company?
The best part of working for this company were the people. Non-management employees specifically. There are a lot of good people. Salespeople, Service Technicians, Detail Professionals. 

What is the most stressful part about working at the company?
Communication and collaboration. Within management, communication is delivered from the top down with and without desire or understanding to receive feedback or honest opinion from middle management. Ownership does provide a forum for feedback. However, feedback is most often met with distain and perceived humiliation.  The only collaboration within the company, within management,  occurs between the owner and upper management. 

What is the work environment and culture like at the company?
The management work environment is difficult. Ownership and the executive team talk at mid level managers, not with them, and often in an angry and unprofessional manner be it a small group setting or a large group setting. The culture from what I perceive is abusive and chaotic due to ownership not presenting and realizing and allowing for open and honest feedback.

It breaks my heart to see people who don’t care like that. Meanwhile my coworkers were all extremely sympathetic and empathetic to my situation. They asked if I was okay. If I needed anything because they actually cared. 

I’m feeling depression weighing on my head like a 50 pound dumbbell. It’s making my vision foggy, and my outlook on life. I’ve been forced back into a deep sadness that I lock away at work. Never to be shown to anyone. Anyone except my loved ones, like my wife for example. I simply want to find happiness. I yearn for a job I love doing, and unfortunately this one’s not it. I’ve made up my mind that I will eventually go to another company or if possible another department. I can’t work in these conditions when our managers in our department don’t really care how they make us feel. They say really passive aggressive things to all employees. I’ve caught them mimicking employees who found a minute to relax, chat, and have a laugh. Almost as if it’s funny to them we’re having a good time at work with our coworkers. Every time we stop working, even for one second. We’ll get yelled at or something passive aggressive is thrown our way like we were the ones who made a mistake by trying to find some breathing room. 

Here’s a rewritten version to make it more compliant while maintaining the critical tone:

My experience at this company was challenging and left much to be desired. The workplace policies are very restrictive, offering only five PTO days annually with no additional sick leave, bereavement, or parental leave. PTO must also be used for any illness, and unpaid days off are not an option, which adds to the strain. Compensation is below industry standards, with infrequent and minimal raises and no bonuses. This makes achieving work-life balance difficult and contributes to high employee burnout.

I was asked many times during my time there to write a positive review on indeed but refused due to my morals and values. The turnover rate is notable, and it feels like leadership has not taken steps to address underlying issues. Many employees expressed dissatisfaction with the environment and policies during my time there. A more supportive structure and reassessment of benefits could significantly improve the employee experience.

Porsche Chandler has gone through a few staff changes since opening but has seem to find it's stride. The teams have a close knit relationship and open dialogue to address concerns. 

There are drop offs in business, thanks to our wonderful changing season, but that's to be expected in Arizona. 

The hardest part of our job is the fact that having a smaller staff requires more coverage from each employee but management does their best to prevent burn out. With this though, comes more opportunity for those who are here and willing to work. 

Its a beautiful facility in a growing area and one that I completely recommend.

Love my job and love the people too. Managment does make it very difficult to get time off. For example, I had a dental surgery where I would be out for 2-3 days and they had me use the rest of my pto. My cousins wedding is coming up, and I have no more pto to take that day off. I'm worried I may not get the day off, and or get in trouble for calling out. I feel there should be a difference between sick time and pto but there doesn't seem to be. The one other thing is management seems not to care about things with curtain individuals but do with others. Other than that, I'm grateful to have my job and understand it's not easy managing a shop. 

I’m not a young person and have had many jobs in dealerships. This has to be the worst place to be employed that I have ever experienced. The work culture is toxic, to word it best. The employee turnaround is constant. The shop has only 1 technician still there from when I started less than 2 years ago. The pay in the department I work in is commission based and relies mostly on shop performance, which has been a disaster for months. There really aren’t words to describe the management there, not that completely lets a person know what to expect. I’ll just say, it’s all bad. Save yourself. 

The most enjoyable part of my position here is not only working in good environment, but we are all here to make sure our customers have a wonderful experience!! Take a look at our reviews. Most customers say how we listened, easiest car buying experience, didn’t try to take advantage of me…etc. this, besides working with a good group of people makes working here rewarding.

If you like being treated like a human being instead of a machine, don't even consider it. Co-workers especially service writers are liars and thieves and wouldn't even bother to show up at your funeral if you died. Management, I can't say enough about them. New service manager and director are completely incompetent and beyond condescending. Will promise you The world and never deliever. The human resources department is a joke and won't even try to resolve issues and even if someone has 5 or more complaints no action is taken against said person.

Top Job Titles	Average Salary
Car sales executive 14 salaries reported	$95,259 per year
Automotive technician 16 salaries reported	$27.75 per hour
Automotive service advisor 19 salaries reported	$95,132 per year
Body shop estimator 2 salaries reported	$96,250 per year
Service advisor 1 salary reported	$135,000 per year

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