client associate

investment banking analyst

associate director

operations associate

senior operations associate

Having studied my undergraduate and masters degrees in London University in England UK, I decided to immigrate to Canada.  The first reason that I appreciate RBC is that it provided me with a wonderful career opportunity as a new immigrant from Mainland China. Even if I did not have any Canadian banking background, RBC has recognized and believed in my potential, provided me with solid training foundation for me to fly high in a brand new field. After 31 months at RBC, I have grown from an AM/CSR trainee to a full fledged financial advisor. Thank you, RBC, for what you have transformed me into a real professional who loves and truly enjoys her job in the financial services sector. 

 

If I would say RBC has provided me with a job that can provide me materially, then I would also have to say that RBC nourished my young heart and that heart has grown healthier and stronger day by day. I remembered the first time I participated in the community activity for JDRF. I did not even understand why as a banking institution we have to spend money and effort on something irrelevant to our business. However, after having attended to all the different kinds of community activities, the precious experience has taught me to broaden my world view, not to be so self centered and egocentric.  It’s not all about me, my family, my own community, I also need to contribute to other communities, the society as a whole and even extending to a larger scale to the world that we all live in and share with. A true heart felt thank you to RBC for what you have taught me broadening my horizon and emancipating my heart to love more, to grow as an individual and to live a fuller and more fulfilled life.    

 

If I consider myself as a single individual when I moved to Canada without family and friends, then I can proudly say that I have made so many friends and I feel like being with my family when I am with my dear colleagues. I cannot express enough on how much I appreciate all the training, help and support each and every one of my colleagues had given and provided me throughout my time at RBC. Because of RBC, all of us are working together in harmony as a family with the same value, same spirit, and even with same beautiful smile on all our faces. Thank you, RBC, for being the leading position in the industry to attract top leading performers, hardest working employees, and the best group of people who strive to deliver the superior client experience on a daily basis. 

 

I am proud, because I used to be of of them.

 

If, my life journey will bring me back to Canada, my one and only career choice would always be to work with RBC, the entity who I truly believe in and enjoy to be a part of. 

 

Thank you, RBC!

RBC Bank GA after 2012 at the corporate office has the following issues:

Not enough employees for workload
Unattached upper level - micromanage some managers but still clueless about employee actual work and what it would take to get the work and unrealistic expectations done
No proper training for anyone
Performance review structure is a joke and meaningless
Work stations constantly moved for no reason some people are moved over and over again and it is pointless and disruptive
People leave randomly and for cause - this includes contract workers, new employees, old employees, every department
They let good people go and keep horrible ones around 
Employees actually care but the structure is crazytown
Bring in consultants for things and waste money but can't take care of their own mortgage dept personnel when that is all they really care about it. Service workers are treated as low class yet do much of the client work- impossible resources to actually provide great service that is expected
Behind the times in technology and resources
Do not hire from within and new work departments formed without posting positions properly. Employees brought in from Canada as if that will help or fix the problem. It hasn't yet but they keep attempting the same fixes. 
Randomly let the wrong people go without warning and keep horrible long term ones on staff for no reason
Management spends ridiculous amounts of money on the wrong thing and does not spend on actual needs for advancement
Newer employees come in making much more than their existing more experienced coworkers
Upper management is well taken care of with their self directed bonuses if you have a good manager you might get end of year fair if you don't it will show. You will also have same employees making totally different pay for exact same work
Fake morale. It looks good but most people when you get to know them will let you know they are unhappy and do not like the same things. 
Some departments are immune from overwork. may be only two though.
There is no correct human resources at all on site

C# applications, Web application development and support with Database migration from SQL server 2000 to 2008 and its dependant application. It covers 65 applications (Including front office applications), 42 databases. Applications were on different technologies like classic asp, asp.net with c#.net, vb.net. This includes much of intranet applications used in banking and Wealth management departments. All the application database objects were schema prefixed and access rights were granted based on schema as per the security reasons on banking portals. Analysis of the database worked with architecture, implemented migrations. Worked in all phases of SDLC to meet customer requirement and delivered optimal solution. 

Responsibilities:	
•	Designed and developed C# & ASP.net applications (MVC).
•	Worked in Agile, TDD, and BDD methodologies.
•	Analyzed various databases and its dependant applications.
•	Analyzed the number of users and the application’s criticality.
•	Involved in designing, critical decision making and downtime.
•	Suggested optimal solutions to improve performance.
•	Provided required changes for the application to connect to the database, irrespective of the technology. 
•	Made sure trading/online banking  application is available 24/7 during migration 
•	Reviewed the code and gave them the review comments for performance of the application was tuned well in advance and the impact of it was analyzed.
•	Designed an implementation plan and its rollback plan for crisis without affecting the business. 
•	Monitored SQL and Zeke jobs for banking related processing.
•	Build, deploy and maintain the application
•	Involved in Root cause analysis.
•	Lead a team of 12 members.
•	Experienced in converting DTS packages to SSIS packages. 
•	Used Microsoft visual source safe for configuration and release management
•	Experienced in migrating 42 databases and its dependant 65 applications in banking and financial domains. 
•	Created parameterized reports, drilldown, ad-hoc reports, custom reports using SSRS (MSBI).

The law department of RBC Bank was understaffed, given way too much work for the number of people, but was a great place to work. Employees were empowered to delegate non-legal work to other departments and to hire outside attorneys as necessary to allow us to focus on what was interesting and more efficiently handled in-house. The typical day was relaxed despite the constant demands for legal advice and the quick response time that was required. All in the legal department were treated with respect by the managers of the other departments that were our clients and we all had the unqualified support of the general counsel. The hours may have been long at times, but nearly every day ended with a feeling of satisfaction.

The bank's general counsel supported his team. He would provide guidance and direction when necessary, in private, but he visibly supported the decisions made by the legal staff in meetings with the bank's senior managers and directors. The general counsel was approachable and open to discuss any problem, issue, concern or need of anybody in the department.

My co-workers were absolutely the most dedicated and hard-working people I have ever worked with. There was a sense of cooperation and being part of a team. Anybody in the department could ask for help and there would be offers from everybody else in the department. Everybody seemed to have specific knowledge or experience that they were willing to share with others, leading to a cooperative effort by the whole team.

The most difficult part of the job was the travel. I had to commute between Texas and North Carolina alternate weeks for more than 2 years.

The most enjoyable part of the job was the feeling of being part of a team and knowing that the senior managers of other departments in the bank respected me and looked to me for advice on significant legal matters.

I worked as an advisor (credit cards) at RBC Royal Bank, and I can honestly say that it was one of the most disheartening and frustrating experiences of my professional career. My grievances primarily stem from the abysmal management and the complete lack of work-life balance.

To begin with, my manager was nothing short of a nightmare. Their management style was oppressive and demoralizing. Instead of providing guidance and support, they seemed to relish in making our lives miserable. There was a distinct lack of respect for employees' ideas and concerns, and it felt like our opinions were routinely dismissed. This stifling environment created a sense of helplessness and despair among the team, and it was evident that our manager had little interest in our growth or well-being.

Furthermore, the complete disregard for work-life balance was astonishing. The demands of the job were unreasonable, with the expectation that we would be available around the clock. The constant pressure to meet targets and deadlines left no room for personal life, which took a severe toll on my physical and mental health. Burnout seemed to be the norm rather than the exception.

It's worth noting that the payment and compensation at RBC Royal Bank were relatively good, but they were far from sufficient to compensate for the toxicity of the work environment. No amount of money can make up for the constant stress and frustration caused by an inept manager and a work culture that values nothing but profit.

In conclusion, my time as an advisor at RBC Royal Bank was marred by terrible management and a complete disregard for work-life balance. While the compensation was decent, it paled in comparison to the negativity inflicted upon employees by a toxic manager. I would strongly caution anyone considering a career at RBC Royal Bank to think twice before subjecting themselves to this detrimental work environment.

I worked at a small town branch. 

I worked for this company for a short time, I wizzed through the training and found that to be great, but I was coming in when one account manager had quit  and the other was leaving to go to school. 

The Branch at my branch was far too busy to sit in on Mutual Fund transactions and got frustrated when I needed her support. This is very shady!! I asked to train at another local city branch with an account manager 1-2 days a week until I got on my feet and she refused. I had done only 2 mutual fund transactions which she had to approve at the end of the appointment, but was far too frustrated to carry on without support. 

I don't think this is the intention of RBC as a whole but it put me in a very frustrating situation where I had the choice  to continue blindly possibly breaking mutual fund law or to leave the company. 

I re-signed a week later. 

The starting pay is great, M-F work in a respected sector was fantastic, but all in all RBC is quite pushy to their staff to achieve high sales figures. I have heard of many staff from my time working there going to smaller provincial credit unions where there is less pressure and more focus on teaching the employees to be financially informative, not exclusively salespeople.

Two separate positions, started with RBC Bank as an Operations Specialist and transferred to the Treasury Management Support Specialist II role. 

Worked in Exceptions Processing Department first processing all checks/money orders/agency payments and NSF checks/Fraud and Counterfeit Checks using Recovery System.  Reconciled and cleared outstanding GL issues within 10 days of occurrence.  Reviewed and coded bankruptcy/deceased papers weekly.  Researched and reported to ChexSystems, branches and collection agencies for bank errors and official checks.  

Worked in Treasury Management Department first on General Services team, then on Electronic Services team processing setups/deletions/maintenances for several bank Treasury services.  Processed PNC Bank Reconciliation reports, Tampa Bay deposits daily and monthly, and created general ledger tickets for each.  Project manager and creator of special project for Check Access customer list updating account records while retrieving bank funds and maintaining accurate, up to date records.  Processed and reconciled over 100 commercial customer accounts for bank reconciliation at month end.  Back up for team members.  Created, updated and maintained job requirement procedures and cross-trained with others on team.

What is the best part of working at the company?
I worked for a company that encouraged staff social activities . Gainsharing, regular updates on the direction the company was going for the future.  High level managers conducted  regular meet and greet, they were never insular.  The CEO made staff feel they were part-owner of RBC.  Working along with management and other staff felt like family.

What is the most stressful part about working at the company?
When the Canadian bought us over they didn’t seem to understand the Trinidadian culture and introduced systems that changed the way staff felt about working for a company that made you feel like family. 

What is the work environment and culture like at the company?
Customer Service and profitability were of paramount importance and respect for your co-workers.

What is a typical day like for you at the company?
Ensuring that deadlines are met by supervisors of various departments. Ensuring that work diarized for that particular are cleared or rediarized.  Ensuring that  manager meet all deadlines.  Supervising my direct reports and ensuring that all work emanating from the Administrative department are professionally done and within our stipulated deadline.  Screening all my manager’s calls, making and cancelling appointments.  Replying /drafting correspondence and editing all outgoing  correspondence.

Record and document security transactions, such as purchases, sales, conversions, redemptions and payments.
Summarize daily transactions and earnings for individual customer accounts, compute total holdings, dividends and interest, transfer taxes, brokerage fees, commissions and payments to customers. Prepare forms, such as new accounts, receipts, transmittal paperwork, transfer paperwork and confirmations.
Process transaction requests from stockholders, handle incoming and outgoing calls and interactions with vendors and clients.
Assist all Brokers with incoming and outgoing correspondence, including letters, spreadsheets, and handling all security litigation paperwork for all clients.
Process all incoming and outgoing checks to clients.
Perform all back up duties to the Office Manager with no supervision.
Learned many aspects of the economy, how the stock market works, trends, many aspects of financial planning.
Co-workers and Brokers were the nicest easy going, helpful peope I have ever worked for.
Most enjoyable part of the job, worked at this company for over 10 years, worked very independently and had a great relationship with many clients. Unfortunately, with the economy, office was changed to a satellite office eliminationg my position.

They offer a two week training before placing you into your position.  I felt well prepared for my first active day in my department.  

Working in the "back office" for the brokers can be a very busy lifestyle.  Some days you are looking for stuff to stay busy and other days you wish you could add minutes to the clock.

My job was to research to verify the current value for a stock or bond that was being surrendered for sale or changes.  Once the value was verified, we would send to the correct location to either be surrendered, split and electronically issued with any changes needed.

Management had everyone take the Meyer's Briggs course to learn how to better identify our co-workers and understand how to approach them and not get frustrated if they work differently then we do.  If someone is an introvert, maybe when bringing a question to them, they need time to look at the problem and evaluate it before giving me an answer versus other's may have the answer immediately.  That helped our department communicate more smoothly.

Was working with people in New York at the World Trade Center and we were evacuated from Minneapolis on 9/11.  It took two weeks to hear from some in New York and know they survived.  That was a very unsettled period.

Business after 9/11 slowed considerably and everyone knew layoff's were coming.

Top Job Titles	Average Salary
Client associate 90 salaries reported	$57,936 per year
Investment banking analyst 45 salaries reported	$168,222 per year
Associate director 46 salaries reported	$174,260 per year
Operations associate 21 salaries reported	$57,262 per year
Senior operations associate 42 salaries reported	$56,488 per year

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