maintenance technician

property manager

case manager

program specialist

counselor

RCAP Solutions

During my tenure at RCAP Solutions, I encountered several challenges that significantly impacted my experience. The management team exhibited unprofessional and hostile behavior, and they were often unavailable for support. Regular check-ins were not conducted, which left many employees, including myself, feeling unsupported and isolated.

The Director explicitly stated that her primary focus was on the property managers rather than the service coordinators. As a result, we were left to manage our responsibilities independently, without the necessary guidance or assistance. This lack of support created a challenging work environment where we had to fend for ourselves.

Moreover, the management's approach to micromanagement was inconsistent. While they expected employees to go above and beyond in their roles, they would only intervene to micromanage sporadically, adding to the stress and confusion.

The job took a considerable toll on the mental health of many employees. During my year at the company, I witnessed a high turnover rate, with ten employees leaving within that period. This high turnover rate is indicative of the broader issues within the organization.

Overall, my experience at RCAP Solutions was marked by a lack of support, inconsistent management practices, and a detrimental impact on employee well-being.

I’m proud to be part of RCAP Solutions, an organization deeply committed to serving communities and creating a healthy, supportive environment for both clients and staff. The mission here isn’t just words on a wall—it’s something we live out every day.

What sets this company apart is its dedication to making a meaningful impact. Whether it’s through community outreach, direct support services, or simply the way team members treat one another, there's a strong culture of compassion, integrity, and accountability.

The leadership team encourages growth, values employee input, and fosters a positive workplace atmosphere. It’s incredibly rewarding to work in a place where you know your contributions matter and align with a bigger purpose.

If you’re looking for a company where mission and values drive the work, and where you're supported as both a professional and a person, I highly recommend RCAP Solutions.

What is the best part of working at the company?
The work is rewarding and your efforts can be seen on a community, state, and national scale.

What is the most stressful part about working at the company?
There were always looming deadlines, increased deliverables and excessive reporting. 

What is the work environment and culture like at the company?
Professional colleagues that were always willing to help.  Top down management approach with lots of miscommunication and disconnect between staff, management, and executive leadership.

What is a typical day like for you at the company?
Technical work, paperwork, emails, meeting coordination.

Small nonprofit organization that pays and treats employees fairly. Workload can be heavier depending on season, but remote / hybrid job flexibility makes up for it. Many friendly coworkers and management, along with getting to attend conferences for training opportunities. Upward promotion opportunities have mostly been given to internal employees before hiring externally unless needed. Occasionally stressful balancing project work with reporting and lack of structure communication between coworkers but is to be expected partly for a small company. I recommend this employer to anybody that is largely self-motivated.

Rcap for being a non profit and the only non profit company I have worked for was a cut throat environment. The only division of the company that keeps the rest afloat was the property management division. you could never get a straight answer if you had questions if you were doing your job right. they would tell you to refer to a manual that was incomplete and more complicated then it needed to be. there was no corporate support in maintaining your position.

I didn’t listen to one of my fellow friends once they warn me about joining our Solutions as an employee. I gave our Solutions a chance. It was the worst experience ever in my career. Management unprofessional so much gossip from higher management. Untrustworthy human resources department  as all management gossip among each other about associates. Very cutthroat. Lots of favoritism. Housing financial department the most unprofessional place ever management overwhelmed. 

RCAP Solutions is a non-profit with a goal of helping the community.  To make it even better, they try to hire intelligent, efficient people who are kind and supportive.  I was able to work from home with a supervisor who was always available to me.  He set realistic goals and let me achieve them independently.  Even after my contract ended, the relationship I have with my previous employers is positive.

Overall a good place to work, good pay and benefits. Management needs work, they like to choose favorites, they never tell you what you did wrong to your face, they immediately go higher up. If you have an issue with another team member that they genuinely like, they disregard your concerns. Toxic environment. 

I genuinely enjoy working for RCAP Solutions. I've had the opportunity to grow as a person and professional thanks to the support of my manager. The Executive Vice President is very supportive of the hopes and dreams of all employees. She is very encouraging and supportive and strives to make everyone successful. Overall, a great company to work for, filled with opportunities. 

I enjoyed working with the people we served and co-workers. I am a people person personable and caring human being. The managers did not take your suggestions serious. They were not helpful seemed they didn't care about there employees very insensitive to employers need. No work and family balance.

Top Job Titles	Average Salary
Maintenance technician 54 salaries reported	$23.00 per hour
Property manager 45 salaries reported	$29.36 per hour
Case manager 30 salaries reported	$26.00 per hour
Program specialist 14 salaries reported	$21.00 per hour
Counselor 9 salaries reported	$26.89 per hour

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