server

food runner

barista

warehouse associate

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If you love driving(as I do), you will love this job. You are sent to various locations throughout the Bay Area and Southern California to make pick-ups and drop-offs. The job is straightforward and easy. You will primarily drive 16-footers and 26-footers, with an occasional stroll inside a high-roof cargo van. You will be expected to transport plants, pots, paintings, sculptures and all sorts of antiques. If you have previous experience loading and securing furniture, you will shine in this role. The hours are generally from 800am-530pm. The primary warehouse is in Mill Valley, with frequent trips to another warehouse in Richmond. If you ask for days off you will generally get them, but also beware of work stoppages. I was told that they are not common but had three work stoppages throughout my first six months of working there. They call this going "offline" and it aligns with the opening of a new gallery. In order to get paid days off you need to be have been with the company for at least 6 months at the time of the request. A typical day involves roughly three pick-ups/drop-offs a day and also lending a hand at the warehouse at the start and end of the day. You will be asked to use a liftgate with the 16 and 26 footers, a pallet jack, rachet straps for strapping down items, white gloves for furniture and various other tools.  Almost all communication will be via company email(they use Gmail) and text message. Management is generally easy-going but can at times be cagey when it comes to providing any information related to the job. Be mindful about anything you say because word travels fast in the warehouse. While not a persistent problem, it happens enough that I feel compelled to mention it in this post. The most enjoyable part of the job are all of the places you get to travel to. There are some galleries you will be sent to which are in other countries, particularly in Europe which make for memorable experiences, all paid by the company! Your lunch is almost always paid for. And you get to drive for a living! I loved my job. The hardest part of the job is definitely the work culture. New employees will immediately notice a certain "walking on eggshells" mood when entering the warehouse. This is likely a management issue but I'm not confident enough to definitively say that in this post. There is a major accountability issue within the building. This part is definitely a management issue. When something goes wrong there will be a lot of blame to go around and it will usually be the new employees who will absorb the blame. There is also an issue with gossip. As mentioned previously, be careful what you say around others. Here are a few things I learned while working at this company. First, get everything in writing. I was told by my hiring manager that I would get a $3 raise after working for 90 days but even after working for over 6 months, I had yet to receive a raise. Second, take pictures of everything before loading it onto your vehicle. Once it is on your vehicle, you are responsible and you will be blamed. Do not count on people being honest and taking responsibility, if they can blame you they will. Third, be sure to know how to do an inspection of your vehicle. This company will do a quick summary with you but will not really teach you a thing. The people at the CHP scales know this, but this doesn't mean they'll go easy on you. Take the time to learn this, it's super easy and you'll avoid getting a violation during the secondary inspection.  

Working at RH Rooftop Restaurant in Beachwood, Ohio, has been a deeply frustrating experience. Since opening, the turnover rate among management has been shockingly high, with only one front-of-house manager remaining after a year. The rest have been a revolving door of unqualified and unprofessional individuals who have little to no understanding of how to effectively manage a floor or lead a team.

Employees who stand up against the lack of professionalism, disrespect, and manipulation are often labeled as "difficult" or "toxic" and are punished with unfavorable schedules. It is incredibly demoralizing to work in an environment where standing up for yourself is viewed as a problem.

The tip situation has been equally disappointing. While the tips started out strong, they have since dwindled by over half since opening. Unfortunately, the management seems indifferent to how much the staff earns, showing no concern for the financial well-being of their employees. The shifts are consistently overstaffed with servers but undermanned with support staff, making it difficult to perform at a high level. Additionally, we are still required to tip out 25% of our earnings even when essential support staff (like runners or wine bar associates) are not fulfilling their roles.

On top of this, the clientele can be extremely challenging, which adds additional pressure to an already tough work environment.

Overall, the lack of support, respect, and leadership at RH Rooftop has made it a frustrating and unsustainable place to work. I would not recommend this job to anyone looking for a positive and professional restaurant environment.

Working at this company encourages you to live a lifestyle that embodies their brand and image. The people who work here are incredible and some of the most talented you’ll ever meet. It’s like a cult in that you become fully immersed into the brand and become codependent on your coworkers for the support leadership doesn’t provide. Everyone is obsessed with the CEO as though they worship him. 

Expectations are incredibly high and not always attainable. You will NOT get paid what you deserve, especially for the quality of work you produce. 

If you choose to work here, know that you’ll love and hate it. It looks great on your resume and you will likely evolve into a better version of yourself, but it will emotionally and mentally exhaust you with the high expectations and lack of appreciation for your work. You will be encouraged to work off the clock. This is not a job for those just wanting a paycheck. 

Don’t expect to grow in your career because leadership WILL NOT support you!

The culture is a bit cult-y. There are team meetings with everyone who works in the gallery (cafe included) every morning before opening, where we focused primarily on the "greatness" of the company and the CEO.

As a Gallery Support Associate, my working hours during the week were all over the place, ranging from 6am - 3pm to 12pm - 9pm. Many of us asked for a more consistent schedule, and although my direct leader did try to accommodate it as best as she could, it still was less than desirable and ultimately an exhausting work schedule.

Because the turnover was so high, I was frequently require to cover duties not apart of my position, such as answering the phones and navigating customer issues which could potentially last for weeks. After my first performance review, despite having no critical feedback and taking on duties outside of my position on top of my required duties, I was offered a $0.49 raise to my hourly pay.

I truly did love the majority of the people I worked with who were all beautifully unique creatives.

What is the best part of working at the company?
As cheesy as it sounds. The commitment to the Values is nice. Yes sometimes they do fall short of them. However, compared to other companies that don’t even remember them half the time, it’s refreshing.

What is the most stressful part about working at the company?
The grind. This company is on a mission, and they really have no hesitation on getting rid of someone who conflicts with that. Now, in my time there, we as leaders had a LOT of flexibility on how to make sure people would stay motivated. So your mileage may vary.

What is the work environment and culture like at the company?
Professional, well orchestrated.

What is a typical day like for you at the company?
As a leader, it could be anything. The Flagship Galleries have a restaurant, outdoor areas and ours is 70,000 sq ft. So on top of all the daily team guidance quite literally anything can happen.

Micromanaged. Basic tasks were closely monitored or questioned. It was difficult to build confidence or grow professionally under such scrutiny.

Worse, experienced ongoing exclusion and unkind behavior from a fellow employee, which made day-to-day work isolating and uncomfortable. Despite reporting this to management multiple times, nothing meaningful was done. 
It became clear that because this employee was a top performer and liked by other staff members things would never change. 

This imbalance—where someone’s poor treatment of a colleague spoke volumes about the company’s values. 

With the exception of a few employees,  I often felt excluded . This made it challenging to feel like a valued part of the team.

Aside from great pay and report with a few colleagues, Each workday started with a meeting about company values. Hard to take in when you feel like an outsider. 

If you’re passionate about your work and a creative  Independent thinker,  might not be a good fit for you. 

Love working from home. The day is very structured and team support is strong. Very busy atmosphere so you will never be bored. Benefits are really good and pay is ok. Was so excited to elevate my career but quickly learned that the vibe and culture...very ICK! Daily team meetings that are all about reciting quotes from the lord and savior our CEO and how that resonated with us on that particular day. The management was none existent. "Leaders" were ever changing. Who do you work for...no idea...? They expect you to find coverage when you put in vacation time or a day off or you cant have it off. They interrupt your scheduled lunch/break time if they are busy and do not give the time back. Image is everything! 

What is the best part of working at the company?
The company’s core values and mission statement! The company’s attitude towards employees is amazing! Great place to work. 

What is the most stressful part about working at the company?
No stressful situations are ever presented that cannot be handled or fixed. 

What is the work environment and culture like at the company?
Inclusive and respectful, very employee centric 

What is a typical day like for you at the company?
Customer engagement and ability to work within your scope and knowledge to create a great environment and financial stability

-As a server/barista, pay is likely the best in the region. Servers make great money. Great people to work with.
-Management (they prefer the term ‘leaders’) mistrusts their employees and excessively micromanages them. Preferred employee is one who works 10+ hours daily, little breaks, and does whatever a manager says no question.
-Employees are expected to go to ‘values meetings’ where everyone circles up and talks about company values. In reality this feels forced and awkward and everyone would rather continue doing essential tasks instead. Feels culitsh.



I worked there for 4 years, while I was in graduate school and met many amazing people but management is not great. Unfortunately, since the gallery moved from Flatiron to Meatpacking the culture of the store changed. They became hyper-fixated on sales and misled new hires to believe the design consultant role was primarily design-focused. When in actuality it is a glamourized title for a sales associate.  I also worked at two other galleries, one in Oak Brook, IL (where I started) and the other in Dallas, TX, and I had a much better experience at those galleries. 

Top Job Titles	Average Salary
Server 8 salaries reported	$37.85 per hour
Food runner 1 salary reported	$20.00 per hour
Barista 1 salary reported	$23.00 per hour
Warehouse associate 8 salaries reported	$19.13 per hour
Host/hostess 2 salaries reported	$19.00 per hour

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