account executive

technical support representative

delivery driver

shop technician

warehouse associate

RJ Young

A typical day at work: I had projects to do everyday, or I continued the project from the day before. 
Learned: I learned accounts payable, excel and other systems they used for the company, and worked with balance sheets and income statements. 
Management: I enjoyed working with the management there. It was personable, and I was not afraid to ask questions to learn more. 
Workplace Culture: Relaxed, but productive. I always felt as if I could ask anyone a question and they wouldn't mind answering it to make sure I was achieving the goal for each project. 
Hardest Part of the Job: Traveling a little over an hour to work, and being a perfectionist with the projects to accurately accomplish them. 
Enjoyable Part of the Job: Being able to be myself. Knowing I was able to learn new things, and be able to accomplish them for a company I enjoyed working for.

Best place I have worked. Relaxed, friendly job culture with events and team builds. Excellent work gets attention. Supervisors are supportive of advancement if you are determined. Competitive pay and bonuses. The company is growing rapidly acquiring other markets. There will need to be development in many areas such as internal IT, training personnel, and more specific delegation of workflow among teams. Be prepared to learn quickly and ask questions to fill the role you accept. A quick understanding and initiative to get stuff done and find problems will be rewarded. 

The CEO was my first key interview on the job and he said that, "We need people to think outside the box." This industry will change and have many opportunities to come. 

Work on a variety of different office equipment and IT products over particular geographic area.  Management is helpful, easy to contact, and like to set their employees up for success.  The culture is great; I've worked for other companies in the field and have felt like a nameless, faceless, employee number and that is not the case with RJ Young.  It can be a bit challenging at times to arrive at customer sites if you are covering a large area, but as long as you communicate effectively with the customers, it should not be a major issue.  Service calls can vary in difficulty and scope.  Attention to detail and organization is crucial in this role.  Overall, it's a great company to work for and some positions even provide a company car for travel.  

My day to day work was going on service calls in a territory of copiers, faxes, plotters and printers. You might work on the same type of equipment or completely different equipment. I learned a lot of how to work with customers to take care of their problems or needs. The management varied depending on which team you were on. I had some of the best co-workers you could ask for. The hardest part of my job was overcoming the administrative duties and constraints that kept me from serving my customer base to the best of my ability. I enjoyed a good day of work when I could see I had helped customers in a timely and efficient manner.

Lack of structure greatly affects ability to sustain success.  Led to believe that major accounts were to be distributed to more tenured reps like myself.  Company is not looking for experienced reps but ones who will knock on as many doors as possible, what is known as a "down the street" rep, not one who is used to dealing with large, enterprise level accounts.  Service department has many struggles as well, which is the backbone to this business.  Office politics and communication between reps and managers need lots of improvement.

I entered meters for many accounts.  I billed new orders and also set up their monthly and quarterly billing cycles. I also handled customer complaints regardin their statements. 

The management was ok. Unfortunately not everyone was treated the same. 

Alot of the co-workers played game on the computer and stayed on facebook, while others worked extra hard to get the monthly billing handled. This caused the department to have to work extremely late (to 2 or 3 am) the last 3 days of the monthl.

The job wasn't hard.

Everyone works as a team and will provide you everything you need to complete the task.  Thier are different teams for service Technicians according to your area. You will typically always be close to your home location.

Work Culture is one of the best I've seen for a company. If you like to feel like family, work here for this group!

Benefits plans cover everything you need. With plenty of paid time off to utilize for personal and sick days. 

Work hard, have fun, and enjoy your day! 

Started early talking and cold calling on customers, closing deals and making things happen. I learned to work very indepedent and strive to meet my own goals. The management was very lean and not aggressive. Most of my co-workers were very young and did not have the drive that I had to get the job done. Not being able to grow beyond my territory. I love meeting the customer and finding soultions for them and building realtionships.

Management at rj young was the best.  Best part about the job everybody got along everything flowed so well.  No hard part about the job.  I learned so much from working there, to driving forklift, working on copiers such as Canon, Ricoh, Hp, and Lexmark.  Learned a little bit about sales and how that operates.  Working with the technicians some days.  I gained a lot of experience will working there those 2 in a half years.

Data entry into multiple software systems that don't communicate with each other - so the same information is being entered up to 4 & 5 times in different places just to get a Client's order processed.

Managers are overwhelmed, so, drama & back-biting is readily accepted, which causes lots of meetings & less work getting done.   

The office is very crowded, loud, & unorganized.

Top Job Titles	Average Salary
Account executive 1 salary reported	$95,000 per year
Technical support representative 1 salary reported	$24.00 per hour
Delivery driver 4 salaries reported	$17.25 per hour
Shop technician 1 salary reported	$17.00 per hour
Warehouse associate 1 salary reported	$18.00 per hour

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