delivery driver

driver

operations associate

chair car driver

mover

ROADRUNNER SERVICES LLC

I'm not going to speak for all of the terminals, but the one in Grand Prairie is the worst! The drivers are great people, the Dock Workers are great also. Some of the dispatchers or really trying to do their job but anything after that needs to be revamped. They only concerned about their bottom line and can barely assist you. They act as if they really know their jobs and when you come with questions, they have no answers. They want to rule with an iron fist and compensate knowledge with an authoritative attitude. The leadership is very poor and is the reason why this particular Roadrunner is in the last position of all of the roadrunners. And if not it is close to the very bottom. No civil recourse when confronted with major or minor infractions. You will be paid very poorly for your hard work and consideration of your viewpoints of compensation or rarely considered unless it is not a disadvantage to the management and supervisors. It is a very disparing culture and plenty of people are disgruntled and of low morale when they come and this has been addressed numerous times and inner circles and to the management but nothing is ever done about it. While the heads of the company only address this location when they are about to let the changes, they need to be more concerned about the individuals that are running it. Until they address the problems with the management there, the circumstances of low morale and poor results will continue. That just because some Freight was left on my truck, but recovered a couple of hours later that I was trying to steal it and was let go even though everything is on camera and there are no obvious reasons to be considered a circumstance of theft but yet was still let go. No serious investigation or consideration to why the palate were possibly left on the vehicle. Just termination automatically. I was also told that I needed to deface my entire truck of my own company's details in order to be reactivated from the activation status. Come to find out all I needed to do was cover up my motor carriers and Department of Transportation number. After defacing both doors of my truck I was never given any compensation. All I had to do was simply cover up those numbers but they made me deface both doors on my truck and no one else was asked to do this with their truck. My question was all they had to do was simply see that my numbers were covered up but that wasn't good enough for them and I was stuck in a situation simply because I was trying to be reactivated so I can begin making more money. I guess others knew what I didn't. I will never advise this place for independent contractors. You will not see the money that you are deserving of for the output of work. Definitely do not come there for a box truck. Their answer to get more freight out is to hire more box truck drivers which in turn hurts the individuals that are already working there who are looking for more freight to deliver. They are only concerned with getting afraid out and not the possibility that it detracts from the amount of pay it box truck drivers that have been there could possibly make if there's more Freight to deliver. There needs to be a system of seniority so that those who have been working there can have their fair share of the deliveries because they earned it. Anytime individuals that have been there can be told that there's no Freight for them to deliver at the moment but individuals who have been there for far less time come in and get a load as if they have tenure, that is a shame. But it will continue to go on because no one says anything about it. I realize and have felt, that the best thing they've done was terminate my contract for me to move on or I would have stayed in that rut. It is a very sad climate around there and they could easily be a lot better if some people showed a little bit of piety and compassion I know personally in the business that work very hard as I was one of them. But the meal of the day around there is neglect and disregard. So for those that are interested in working at this facility please understand what you are walking into because it may not look like that for the first day or even the first month but you will see it and when it reads ugly head I would say head for the door. I wish I had something good to say about it other than the camaraderie between the Dock Workers and drivers but that is it. There are a couple of people and administration that keep their head low and do what they're supposed to do with the other 70% is trash. They're serious investigation that needs to be held around there by the owners of the Roadrunner Corporation or will not get any better. Head for the hills on this one and don't waste your time unless you have absolutely nothing else and you have to begin generating some revenue or else.

Working here consists of loading up into a van that is barely able to run and being shipped, picking up cars from dealerships, and hoping they make it back to the auction house without breaking down. While this isn't bad work, the pay is 9.25 an hour, and has been for several years. Despite all other positions at the auction house getting pay increases that match the rising cost of living, RoadRunner does absolutely nothing to ensure their employees are being paid a livable wage. There is no potential for overtime, and what hours you want to work are almost never fully met to begin with. There are no positions you can hope to climb the ladder for, save for being a lead driver for an extra dollar per hour. This is mostly lost when said lead driver has to occasionally pay for gas out of their own pocket for delivery vehicles.

Driving the cars themselves is usually a fairly enjoyable experience when it comes to work. But the complete lack of decent pay means you should only work here if you're on limited income due to social security.

The Road Runner team embraces employees from all backgrounds and allows for flexibility that allows me to manage my work and home life with ease.  I see the company growing with leaps and bounds which presents opportunities for advancement constantly.  

The Management team has treated me well and I see them treat all employees, whether part-time, full-time, management or non-management, with respect and genuine appreciation. 

The culture feels uplifting to me.  I have found  the leaders support management at the local level instead of being overly top heavy with corporate oversight. It's refreshing and hard to find.

I would highly recommend this company to anyone at any level.  I would say get on board now, even if it's on the ground floor because this company is on it's way to the very top!  I've noticed other national companies cutting back and reducing benefits, while Road Runner and Direct Auction Services is hiring. I would say being a part of the growth could be a huge opportunity to super charge your career!

No real management that connects with you. You're employed through RR, but you work for and under the auction they have the contract for. So your direction is from another company and the other company may or may not change regulations, rules, availability for 3rd party(you) at any time. Your real management may or may not know and inform you. When you only work 1 day a week and find out 5 days prior they changed the daily work without you receiving any notice since you aren't in their books, records, or anything, then you feel really lost. I have seen people get sent home from it when they had no idea, because they were ill informed. The auction was also bought out a few months before I left and then that's when drastic change happened. It was expected though. Overall it was a pretty good experience. I loved the people I worked at hand with. Made some good friends, drove some nice and also terrible cars.

Minimum wage job with 2 certain days which isThursday, and Friday which is auction day. The management is a walking wage hour/ OSHA Violation. Work extends over 8 hours with no lunch time provided, people just carry their lunch with them so they can go 8+ hours with no break. When lunch is given, its 12-14 minutes and your wages are docked a full 30 minutes (a wage hour violation).  The manager will call you to work on days with no advance notice, so you end up waiting for a call? You are working with a great bunch of people (the actual drivers, most are older retired guys), there are two van drivers that are very nice, the others are A Holes. The vans have capaciity of 11 people and only seat belts for the two front passengers, the others are disabled/ unusable (OSHA Violation), van drivers speed horribly (80 in a 55 zone while looking at their phones) and you in the back, have no seat belt. So nice drivers, unsafe management! Job is not hard, but I wouldnt say its safe.

No regard for safety. No workable seat belts in transport vans. Allow employees to drive unsafe automobiles to and form auction as well as on sale day.  Huge disconnect between on-site work place and corporate. Was a minimum wage job wioth $.75/hr raise when Covid hit but payroll coded account to reflect pay back to minimum wage a min wage division until caught some threre to four weeks later. Never did get retro pay. There is no parameters as to who gets to work and who doesn't i.e. seniority ect. Did not provide any safety equipment for jumping car batteries such as eye protection. Did not have regular saftey meetings even as new employees came on board. Schedule was flexible.

Horrible leadership, upper management, and operations management. High expectations for low pay. Horrible training from location managers, no communication, no meetings, no room for growth unless you work at one of the corporate locations. No recognition and mostly no job security. The normal day is very chaotic and stressful because they are understaffed, which means that you will not only do your job but also other employees who have seniority and who don't feel like doing their own job. They work you to death until the slow season approaches and then toss you out, not lay you off but toss you out by eliminating your job. Once it gets busy they will bring your job back but not you, because they know they did you wrong. 

I like cars and keeping busy. I enjoy what I do but I don't think it's meant to be a main source of income.  Myself and regulars are mostly retired.  Some students or people who are looking for a second job work here too.  It's a fun job, never boring, but an important job too.   I drive all kinds of vehicles and safety is really important too.  If you are looking for a temp kinda of job this isn't the place. Working at the auction allows me to build friendships with the people I work with and respect the job we need to do and do it safely.  It's important the people and the cars are cared for everyday by all employees.  I plan to work here as long as I am able.

What is the best part of working at the company?
Always enjoyed going to different places all time, meeting new people taking in new sites 
. Meet lot nice people there

What is the most stressful part about working at the company?
Driving in bad weather you had pay close attention road conditions

What is the work environment and culture like at the company?
Very Good place to work there very good about working out a work schedule that's works well for you part time work

What is a typical day like for you at the company?
Meet in morning ride in passenger van take you to you pickup location they get paper work keys to unit that will be going back to auction. Always enjoyed working there

This is an on-call job, not a regular scheduled one. Depending on how much work is available, I've gotten 14 hours in a single day, or fewer than 14 hours in a whole week. Pay is weekly, attitudes are very friendly and relaxed. The clients are all friendly and appreciative, and the cars you drive range from "barely runs, might die on the road" to "the nicest car you will ever drive in your life."

Lower management are friendly and competent and do what they can to help you get your job done. Upper management will actively sabotage you and then belittle you when it causes problems.

Top Job Titles	Average Salary
Delivery driver 249 salaries reported	$13.33 per hour
Driver 95 salaries reported	$15.73 per hour
Operations associate 86 salaries reported	$14.73 per hour
Chair car driver 1 salary reported	$11.00 per hour
Mover 4 salaries reported	$13.69 per hour

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