sporting goods associate

ROLEX WATCH USA

I worked with the company for a little over a year and overall had an alright time. The job is intensely focused and requires you to sit doing mostly the exact same process over and over again. Training is an extensive 1-3 month process (depending on your department) and there are people willing and able to help where you need it. The culture is a little toxic as its often a "the Crown knows best" mindset in upper management and it felt like an unspoken rule that you were expected to push yourself past the rather high production rates. I never personally had a horrible experience with superiors but it is not an environment that encourages you to be yourself/speak up if the work is too much. Most people working there seemed miserable but in the typical "work sucks and that's how it is" kind of way. Rarely heard people speaking about the company in a truly appreciative and sincere way. People are there for the benefits not for the company. The work itself is very cool if you enjoy the intricacies of watchmaking and the beauty of the product but it was often cheapened by the monotonous nature of the job. If you can keep your head down and don't mind the grind there is often an abundance of overtime pay and management that highly covets the hard working. If you like to do a variety of things, don't enjoy hard work just for the sake of the wealthy, or a work environment that genuinely cares if you feel overworked, then stay away. 

Many paid holidays off. Long paid holidays for Christmas through New Years Day. The management and supervisors are terrible! This does not include any of the executives except for one who is very mean and incensitive. Everyone is dating each other. So much drama. The only way to advance in this company is by personally befriending the managers and supervisors. There is so much gossip between employees and management, it's terrible! The CEO is a very nice person and am sure he has no idea what goes on behind the scenes. The human resource department is managed by the coldest, meanest, person within the company. That person never takes any concerns seriously and laughs about everything and tells you that you're the problem.

On a daily basis, I'd handle on average 40 timepieces. Inspecting them and giving them an insurance value based on "type". Strong communication with the consumer from the time the timepiece is received by me until it is repaired and ready to be shipped back to the customer.
Co-workers and Management played a strong role in my learning process and were great to work with once we were all on the same accord!
I LOVED the office environment. Rolex showed their appreciation for their employee's AND their families in a variety of ways. An employee was nicely rewarded for quality performance, which helped motivate excellence out of their staff!

You cross many platforms within this company daily. Whether its acting as liaison between departments and management, or maintaining the products proper media exposure, it must meet high standards. Accountability for your work is key in representing this timeless and elegant company. On the creative side of Rolex, every aspect of the Art department and its ability to display the product in rich detail is a vision of beauty consistently. The best part of working here is its longevity as an employee. The most difficult aspect, is leaving.

If you are an excellent worker, this is an excellent company, with great benefits. Although I had limited computer experience, my supervisor and manager patiently helped me learn Microsoft Dynamics AX, become familiar with the basics of Excel use, and gave me every opportunity to improve my interpersonal phone and email skills. 

Most of my experience and knowledge in my current position has been self taught. I am self motivated and possess a great depth of knowledge of the systems I manage. 
I have created a enterprise security system throughout the company and work closely with IT on the network. 
I maintain security protocols utilizing industry "best practices" and maintain a high level of honesty and integrity.
I currently have 3 direct reports located at remote sites. I provide ongoing training and administration for these sites.

If you enjoy a sense of accomplishment in your work, are loyal and enjoy working alone or with others, this is a good company to work for. Good benefits opportunity for advancement. 

Company has good benefits. It offers stability but not growth. They are re-structuring so everything is a mess. Management runs the business in an old fashioned way. There is no clear communication. They are all getting crazy with the new system the company is trying to implement. very disorganized, they don't know how to make it better. 


9am-5pm shift.  learned to to be organized.  Management is too hard on workers.  Co workers are supportive.  Hard part of job was too much overtime work.  Most enjoyable part of the job was very good holiday's off and vacation time off. 
Need better help on employee conflict with management. Need to offer more advancement to move up to better positions in the company.


This company is wonderful to their employees. Not the highest of salaries but the benefits, bonuses and vacation time definitely makes up for it! Everyone is very friendly and Management is always looking out for their teams. I worked there for 9.5 years and would still be there if I didn’t move out of state. 

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