senior trader

front desk receptionist

senior relationship manager

database administrator

business manager

Rabobank

I was at RNA for almost 5 years. I was a mid level manager there during that time. RNA rules:
#1- No one from the inside gets promoted
#2- No one, no matter how well they perform, will get more than a 3% merit increase per year
#3- If you don't work in Roseville, your career is dead
#4- If an employee complains about their manager, they are as good as fired. RNA believes in "managing people out".
#5- Upper management always take credit for work their underlings perform

RNA, from a global standpoint out of Utrecht, has a great corporate culture. However, the culture at RNA in CA is toxic. Everyone is afraid to lose their jobs. Especially upper- not senior- management. As an employee you will quickly lose interest and ambition and quickly begin looking elsewhere. Its actually too bad, as the place has a lot of potential. Its a big bank thats made up of alot of small failed banks, so there are too many people in important positions that do not know how to do their jobs. They'll throw alot of money around at employees, just not the ones in the lower 90% of the tier. As a manager there, I was used to promising prospective employees big bonus potential knowing full well it would never come to fruition. Thats the RNA way. Also, HR has way too much say in the operations of the business. Their reach goes beyond just the normal day to day function of most HR departments. Its actually kind of weird.

If you can find another company, go with it. Too many unfulfilled promises at RNA. It will not advance your career.

A typical day at work would be to clock-in, get dressed in required uniform that is provided on site, group meeting, meet with supervisor;
either take tickets and check bags, help with breaks, after the event make sure that all guests are out of the building, ensure doors are locked, return uniform, clock-out.
or 
assist guests to their assigned seats and any other questions they may have, after the event make sure that everyone is out of my designated area, meet with other team members and supervisor to do a sweep of lost items throughout the entire inner arena, group meeting, walk with the group to make sure that all guests are out of the building, return uniform, clock-out.

I have learned about the inner workings of the arena, and that like most places that host entertainment events that there are different procedures during different types of events. 

My management crew is a group of very respectful people. They understand basic human needs like having to work shorter shifts due to family. Also, they give the opportunity to work longer shifts for those that need more hours. They also ensure that the workers are safe at all events, whether, it means doing more strict checks of guests or having more BPD at events.

The hardest part of my job would be running up and down stairs all night when seating guests, which really technically isn't hard at all.

The most enjoyable part of my job is being able to work while enjoying the events.

Although the "culture" is talked about very often, the ability for this institution to implement any meaningful change falls short.  The lack of qualified leadership and overall low salary ranges keeps this company from being able to move away from harmful and damaging management choices, which perpetuate bad working conditions.  This leads to low morale and a general sense of “checking the box,” instead of the culture of change and accountability that they promote.   Although they have made an effort to hire knowledgeable and experienced personnel in the past few years, they allow the "old guard" to continue to make and enforce the poor choices that got them into trouble with regulators a few years ago.  This ultimately scares away the valuable human capital that they have.  They undersell positions, then overwork their employees, which perpetuates the "we'll fix it later, just do it the old way right now" problem that never allows them to get any traction on meaningful process optimization projects.

A typical day at work for me is very fast paced. I handle transactions from consumer and business customers alike. I am also responsible for answering a multiline phone system. I help resolve customer complaints and help them find answers to questions they may have.
I made lunch schedules for the tellers and made sure that everybody got out on time for their breaks and lunches. I have worked for some incredible managers at Mid-State and Rabobank. Lettie Fuller, and Marian Lavagnino are my supervisors at the bank and they both are very kind. They have helped me to reach goals and have built a family feeling in our branch. The most difficult part of my job is losing some good friends that I have worked with for years. I really enjoy my job. I work closely with customers, and have enjoyed helping to build a pleasant work environment in our branch in Grover Beach. We have lost a lot of good tellers fairly recently, and our job pool is shrinking quickly.

This is a great place to start out with a job. If you're in school and need just a couple hours of work a week, then this is the job for you. You get to work many great shows. Anything from hockey games to big artist concerts. It's always a fun event. The first hour of the events are usually the the most hectic. Once the show starts it's pretty smoothing sailing. The staff is always pretty great. My last manager was probably my favorite. He took the time to get to know the lower staff. He's always looking out for your best interest. As for hours, there's not a lot to be had. Most time you work a 4-5 hour shift once or twice a week. This can not be your only form of income if you have a family and you are the only provider. This is a great place for making extra money with already having a current job. There is some room to move up. Doesn't happen often. But when it does, it's a person who's been there for many years who deserves it.

What is the best part of working at the company?
Most of the people that I worked with and met during my time there are genuinely nice, friendly and supportive. 

What is the most stressful part about working at the company?
The banking industry in itself has its stressful moments built into the calendar year. 

What is the work environment and culture like at the company?
The work environment is modern, and tends to lean towards a more work life balance than previous institutions.

What is a typical day like for you at the company?
We collectively participate in a morning meeting and discuss pertinent issues and hot topics as related to our daily weekly and upcoming events. We take time out to close out or summarize any previous issues. We track key performance metrics and provide individual summaries as needed. And then proceed about our daily workload.

A typical day at work was just ushering a group of people to their seats and making sure they were comfortable where they were sitting. I learned how the seating at the Rabobank Arena worked in every section and I was able to do my job quickly. I also learned to make sure they were at the right event at the correct time before scanning their tickets or allowing them to enter the Arena. The management was very understanding and very considerate, especially when a person had a secondary job. The hardest part of the job was working some of the concerts because people would get wasted and try to give the ushers a hard time, but as time went on, I learned how to handle those situations. The most enjoyable part of this particular job was I got to see a lot of really cool and exciting shows for free while I worked.

Over the past couple of years the bank has scaled down the NY office in favor of lower cost staff in the midwest who typically had a rural/ community banking background and who do not understand complex credits nor global financial banking.  This has left the NY staff in a poor environment of having to continually train and coach people (possibly their replacements).  

The bonus structure (around 10%-15% of base for a good/plus rated employee) is very weak particularly when compared to peer NY banks.  It is impossible to receive a stellar performance review even when you go above and beyond.  This weak culture and bonus structure leave little desire to exceed.  

The positives include potential remote working environment and a good work/life balance depending on your supervisor.

Check email and confirm appointments that was set for that day and meet with clients.  Contact all referrals and potentials clients.  Each clients have their own obstacle financial situations. It's always nice if you are trained by your manager the way he or she likes it to be done. I have always build a strong relationship with my co-workers and make them feel that they can come to me  for business and personal advice. The hardest part of the job is when clients can not provide you the information that you need to close the loan and the most enjoyable part of the job is when you can be creative to put the loan together and close it when no one else can get it done.

I have worked for Rabobank,N.A. for over 3 years now.  The great thing about RNA is we have the backing of a very large bank (the Rabobank Group) but in California we are small enough that you can actually make an impact.  The salary and benefits are very generous and the culture is great.  We do have a lot of work to do but because you get so much appreciation for a job well done, the work is very rewarding.

A couple of things that are tough about working for Rabobank, N.A.: In Santa Maria and in Roseville the environments are open cubical floor plans which can make it tough to concentrate.  There are quite a few different systems as a result of creating the company from multiple Bank aquisitions.

Top Job Titles	Average Salary
Senior trader 2 salaries reported	$256,073 per year
Front desk receptionist 2 salaries reported	$40,000 per year
Senior relationship manager 1 salary reported	$21,500 per month
Database administrator 1 salary reported	$100,000 per year
Business manager 1 salary reported	$90,000 per year

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