control officer

security officer

access control specialist

patrol officer

security guard

Ramco Protective

Working there has been a mix up of ups and downs. Everyone simply just exists and coworkers will jump at every opportunity to generate drama to get you to quit. 

3rd shift officers got it the worst. We are pretty much everything because we're the only ones who are there. So if you have a problem with a guest or visitor you better know how to handle them and be able to get them out of the way of the gate. There is also no 3rd shift gatehouse officers to specifically stay there and 3rd shift patrol just simply locks up the gatehouse and their solution is to put a paper sign up with the patrol phone if and when a resident or guest comes in and needs to get access. Most guests and residents will not use the call box because it takes too long to manually scroll to the name and call the resident. Most residents don't have that call box number saved which means their guest can't get it and call security which takes more time.  

Gatehouse issues: More often than not there is ALWAYS something wrong with the computer. It either doesn't allow you to check the guest list or the resident coming home doesn't have a vehicle transponder to let them in because they recently closed their house deal. At that point, you have to just let them in and hope they told you the truth and take the chance of your boss calling you if something happens. Access control is very poor. Gate arms always malfunction and the exit gates squeak so loudly you'd think Godzilla was outside.   

Patrol: For as long as I've been with this company there has always been some sort of issues with the car. Nails are never taken care of, Startup issues always happen, the car would randomly shut down from being overheated and the windshield is always cracked and they refuse to take care of it. Both cars are always infested with roaches and you're expected to wash the car which takes time away from the job. The overhead lights burn out on a monthly basis and you then get yelled at for using them in construction area's even though your boss told you to do it. The entire property is a dead zone for cellphones which makes it impossible for residents or police to contact you to get help.


Only take a job with them if you literally have run out of options. Its a paycheck and nothing more. Expect weekly pay to be wrong and have to fight with them to get hours logged correctly.

The best advice I can give is don't try and be friends with anyone who works there. Log your hours and clock out because if you try and make friends they'll get rid of you the moment they don't like you. While you're there look for other companies with better management who actually knows what they're doing.

My thoughts- They advertise 10.50 to 13. Don’t be fooled. It’s 10.50 until you resign and they hussle to keep you or you work as a Supervisor. They say they offer overtime but they don’t like paying the time and a half. Management as a whole is the worst and most of them don’t hold any real authority. The owner and his son (Corey N.) are stingy as the can and squeeze any penny possible. It’s a soul suck of a job. 
Good for retired people to make some spare cash. 
Depending on the location, residences are entitled and complain to the company constantly. They expect us to be cops but with no actual power to enforce anything. Expect to work holiday (every single holiday). Don’t call off work if your sick or management will give you heck for doing so. Owner and supervisors will be nice to your face but consistently speak poorly behind your back. 

Any fool can work this job. It’s simple. Most people get 2 days of “training” and are  “prepared.” Truth is gaurds get sent out of training and learn by themselves while on the job or through the company yelling at you to fix mistakes they didn’t properly prepare you for. 

Owner wants you to show up 15 min early to every shift but doesn’t compensate for that time on our weekly paycheck. After taxes, it’s about 350 a week. Ramco/ Corey is quick to take money out your pay for minutes not on the clock but it’s close to pulling teeth to get paid the overtime you work. You have to stay on top of management in order tic recieve compensation. 

Other than that, it’s a typical security job.

The manager coaxed me into quitting my other job to take this one. That should have been a red flag. They make you buy your own shoes and will charge you if you don't return your uniform in neat condition once you decide to leave. The pay is pretty much the same low pay 80% of the unarmed sites pay - couple bucks above minimum wage. The site I was posted at was one of their busiest sites. I was at a guard shack in a high end community with nonstop traffic. I had to scan EVERY resident's ID, input information into a computer system, log bus numbers, vendor numbers, etc. and take phone calls. There was hardly EVER a moment where there wasn't a line of cars waiting to get through. I did 3 times less than that at my previous job, which was a private company, and they paid me MORE. My trainer was nice, but his methods of training were irritating and obnoxious. He wanted me to scan an ID BEFORE pulling up the resident's data in the system and acted like this was a life or death situation. If I did not scan the ID first, he'd throw a piece of paper on the keyboard while I was trying to type to distract me so he could remind me to scan the ID first. The only thing I liked about this company was their ranking system. They focused a lot on promotions and ranking employees up in the company - kind of like army ranks. The higher you were, the more your pay increased, however, it wasn't much. Still nice that they did that though. In the end, this is just another job to make a paycheck. Not a career.

The lee county branch is absolutely horrible. The management team has no direction as well as no idea as to what they are doing. They do not know how to properly staff a site, for example the site I worked at has gone through at least 10-15 people in the 4 months ramco has been at that site. They do not know how to hire people or even keep people for that matter. Due to the understaffing there has been plenty of over time, but you may as well not work over time because you won’t get the overtime pay. Your check will almost ALWAYS be wrong, whether the hourly pay is wrong or the amount of hours you worked being wrong. The owners son Corey has absolutely no clue about what he is talking about and tries to make things up about why your pay is wrong (I personally think he is embezzling from the company). Do not expect to have ANY of the issues you bring up solved by management as they just do not care. They will tell you that it is being working on, but truth is they never even tried to work on it. You can also expect to throw away your personal life because you will constantly be called to cover for someone else’s shift because they either called off or just didn’t bother to show up with giving notice and god forbid you tell them no to coming in on your day off, you may as well have told them that you were quitting with how much of a big deal they make out of it. STEER CLEAR of this company, especially the lee county branch. WORST COMPANY EVER

A typical Day at work.   Something Goes wrong you report it to your supervisors you are told they will get right on it.  A week later nothing that is promised is done and residents complain to you about it thinking you are the problem.  While here I learned not to expect much from this company in terms of pay or Growing with the company.  They start you at 10 an hr and ive seen some really good guards stay at that pay rate for years only to get a quarter raise reluctantly by the boss who pockets every dime he can.  Management is confused at best and has little direction in terms of getting things done.  Co workers can be fun however Officers start at 10 an hr so the general morale is low some do no call no shows while others show up late and do a terrible job.  The hardest part of the job is dealing with the client.  you are stuck between them and a manager who does what ever he can to save a buck for himself leaving the client angry.  Another tough aspect for the job is losing good dependable officers to better companies.  the turn over rate in ramco protective is so high a lot of our training gets lost and we are given new guards who are unmotivated lazy and dont care for the job.  The most enjoyable part of the job is when you get to leave.

You show up and work an 8 hour shift and if your coworkers don't show up you must work their shift too. The work was easy but the pay was terrible. I asked every year for a raise and I finally got one after 4 years of working there, by then I had already gained a degree and more skills so I could move on in life. I would say the only pro to this job is all the free time you have at work, I used my free time learning new skills and took online classes so I could leave the company. Some of my co workers were nice, others left the bathrooms disgusting on a regular basis. In my opinion the management is terrible, the person who hired me wouldnt even return my phone calls when I had questions for them the day after I left. The hardest part of the job was dealing with unprofessional management. In my opinion you should find a higher paying job with a company that is more professional. I think this is the perfect job for somebody who is retired , or somebody who can't find work anywhere else. If i could do it all over again, i would never have started working here in the first place. Perfect job for somebody who is retired, or doesnt have many skills.

Most employees end up leaving this company months after employment. Stop applying before its too late. If you're placed in a gate house at a community, they literally want you to be the gate dictator. Everything is by the book, there is no common sense. I didn't learn much being here besides realizing that everyone is rude. You will be disrespected by clients, vendors, residents, your own co-workers because they hate their job too. They don't exactly have standards, as I've met many workers who don't even have a high school diploma. This job is for the bottom feeders. I didn't enjoy anything about the job itself. Although the supervisors don't get enough credit. The 2 main supervisors of SWFL work so hard to try and please everyone. If the GM hired more than just 2, it might be a little easier on everyone. There could be problems in East Naples but unfortunately Supervisor 1 is covering a Gatehouse and supervisor 2 is up in Venice. They are so short staffed it's unbelievable. The money hungry owner keeps picking up new locations but they don't even have enough bodies to cover a gate house. They are so desperate for bodies to just fill places that they hire literally anyone with a pulse.

I worked as a site supervisor for 2 years and a half for this company. The site that I was assigned to was literally 2 hours away from the actual office. I was confused as to why they would contract with a site so far away from where management was stationed. In the beginning, everything was fine and I really liked the site that I was at. As time went by I felt like I wasn’t getting any support from upper management when it came down to hiring guards, handling issues at the site, doing paperwork etc. There were times when I was threatened by guards that I hired and my concerns were never recognized. Due to the site being far away, there were no spare guards at all and road supervisors would get upset when they have to come cover a shift when I wasn’t able to. I have worked longgg hours and been put through so much stress at this job. I put in so much hard-work and dedication into my position only to be treated like dirt in the end. I can go on and on about what I’ve experienced. I cried many tears from mistreatment and no support from this company. So glad that I moved on!

In my years of working security this one has its pros but the cons really outweighs it all. Paid every week, raises, holiday pay, able to be on you're phone all day long, set schedule way to much overtime are all the pros but only because security companies normally don't do that so those are all normal in retail so stick with retail honesty. The only positive thing about security is that I can find a new job in one day. But the cons.... Oh my gosh it's pretty much everything else you can think of. Backstabbing and back talking supervisors, the co workers are so dumb and have no common sense the "residents" are so rude as well as "guests" pretty much being a ACO is the middle man between the residents and Whatever client it is so you get abused by them if you don't let someone in. Everything seems nice at the start but in the end everyone in the company especially Adam and captain willy do not care about you and will give the good shifts and OT to the people who are "good" with them.

What is the best part of working at the company?
No comment. The company needs to be better to their people and pay a better rate for what they expect out of their employees.

What is the most stressful part about working at the company?
This company has no compassion or incentives for their employees. There's no opportunity to move up in this company at all. They expect the world and they give you dirt.

What is the work environment and culture like at the company?
Depending on where the company puts you, some places are great others are not worth getting up in the morning and they certainly do not pay you your worth.

What is a typical day like for you at the company?
Stressful and very unpredictable, I would not refer anyone to this company unless they don't care about their self worth or what they make financially. There is no compassion from upper management for anything or anyone. Upper management cares nothing about their people only their pockets and their own self being. Very disappointed.

Top Job Titles	Average Salary
Control officer 104 salaries reported	$17.12 per hour
Security officer 6 salaries reported	$17.42 per hour
Access control specialist 7 salaries reported	$17.59 per hour
Patrol officer 7 salaries reported	$18.57 per hour
Security guard 8 salaries reported	$18.50 per hour

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