deli associate

clerk

replenishment associate

cashier

produce clerk

Randalls

I have worked for Randalls for 22 months now and have worked very hard.  I have worked many 10-12 hour shifts many of them not getting a 2nd break.  I have gone in early many times and come in on days off with no complaint as there was a no call no show.  After a month I had proven myself to begin doing all the new hire training yet the turn over was terrible.  The management will not stand up for the staff and defend if the customer is wrong on complaint.  There have been 4 employees that were suspended from complaints from customers and after review of surveillance video and the finding that the employee was correct they were still terminated.  The pay is terrible and the work is hard literally back breaking.  I am trying to get out of there as soon as I can now because it is beyond what I can handle physically and emotionally.  The management has been asked that they let the employees hear a thank you when the store is busy and for working hard and the store director has said that the thank you we get is our pay check.  The same store director neglects his staff by NOT getting insurance packets to them so they can follow the new laws of insurance.  I would personally say that they do more for the customer and community than they do for the employees.  This includes steady hours and appropriate pay.  

I WOULD NOT REFER ANYONE NOT EVEN AN ENEMY TO APPLY FOR A JOB WITH THIS COMPANY!!!

This was a typical retail pharmacy position. I started out being a staff pharmacist and I was later promoted to Pharmacist in Charge in 1994. I learned that good customer service was vital to good pharmacist/patient relationships and thus helped with patient compliance. There wasn't much that was hard about this job, except the long hours, no lunch break, and having to work by myself due to store management cutting back on technician hours for business reasons. The most enjoyable part of my job was helping customers. I once performed CPR on an infant and the baby survived and I later received the President's Award that year. The mother of the infant was at the awards ceremony to present me with the award. That was a good feeling knowing that I saved a life. I had also preformed CPR on a many other clients. I helped a epileptic client when he had a seizure in the pharmacy. I called 911 for help and the client had only suffered minor injuries.

Randall's is a well rounded company giving you the skills to become better in a different job field. Once entering my shift I must be able to consistently show good customer service skills to a customer in order to keep the customer happy. Doing so gives me the opportunity to interact with the customer and, learn to become more sociable. The management gives us the skills needed to be able to work as a team as co workers and learn to be able to solve issues in the sales floor as well as in the departments. The hardest part of the job would be being able to keep composure in certain situations where customers might be upset and, being able to keep them happy calming them down might be hard but as long as the service is well done it helps for everything to turn out well. The most enjoyable part is helping a customer and having them come back thanking you for the ideas you might have them for food recipes or other areas in which one as a worker interacts with therefore, creating a relationship with the customer every time they come in to the store.

Before I became an overnight manager, a typical work day was to clock in, head to register 3, and check out customers until my scheduled lunch, then repeat until my clock out punch.  After I became a manger, my usual clock in time began around 9PM to close the store at 1AM, then help with stocking until 6AM.  I learned how to drive an electric pallet jack, how to quickly, efficiently, and cleanly stock a store shelf, with only myself and two other associates.  Our store manager was very good at his job, and had no issue getting his hands dirty in helping us keep up with company expectations. Randall's culture was about customer and employees, and they did an excellent job at taking care of both.  Telling a customer they could not buy an alcoholic beverage due to the nightly cut-off time, imposed by the state.  Making customers smile as they went through my line, and getting customers to purchase my recommended items.

The work at Randall's isn't particularly difficult, especially once you have a month or two under your belt. The main issues I had were related to scheduling and help. Randall's would consistently schedule me in such a way that they could avoid legally giving me breaks. I vividly remember working 3 3/4 hour shifts (twice) so that I wouldn't be legally entitled to a break. Also, Randall's has a tendency to schedule the bare minimum of help required for any given shift, leading to hectic periods throughout the day. There was also big changes going on at the highest levels of the company, but those didn't affect me that much. If you're competent at your job, and don't mind dealing with erratic hours and demanding customers, this is a good job. They love to promote internally and if you show a willingness and availability to work, it wouldn't be strange to work part-time hours reaching close to 40 hours a week at some of the entry levels jobs

In my experience, the work environment became increasingly uncomfortable due to constant micromanagement and surveillance. There was a noticeable favoritism among management, which created an unbalanced workplace dynamic. The demands placed upon employees were often unreasonable, leading to a decline in job satisfaction. Over time, I found it difficult to enjoy my role, as the pressure from management made the workplace feel hostile. Additionally, there was a lack of consideration for employees' personal lives, which further contributed to a negative atmosphere. Overall, while the pay was competitive, the work environment ultimately overshadowed any benefits. Worst management I’ve worked with.

Granted, this was in 1973 and I was only 18. Or should I say, especially because that was true, my experience was inexcusably terrible. The manager was mean as could be, and it seemed he especially had it in for you the younger you were. Maybe he just hated young people in general. He glared at us baggers from his office window. I swear it felt like that's all he did all day. Then if he saw us bagging something incorrectly, he'd come storming out and yell at us in front of customers, saying things like, "No! No! No! How many times have we told you to do it this way not that way!" And we couldn't work fast enough. "Faster, faster, faster," he'd yell. And wow, don't dare come back from your measly 15-minute break even 10 seconds late. I can't believe how poorly that store treated everyone. We were menial workers and that's all we were to management. Nobody cared how we were personally, barely took time to learn our names. We dare not talk to the customers either--it was all heads down, don't smile, don't make small talk, work, work, work.

Managers were constantly replaced every month & every manager did not understand the guidelines nor know what they were doing. Company fired credible & responsible employees whom dedicated their life to their job. Instead, they hired immature, irresponsible teenagers who made the workplace stressful. For example, I was a File Clerk Manager; I worked from midnight to 12:00 P.M. most days (12+ hours) because the manager forced me to help other departments, especially the uncooperative newcomers. My original hours were meant to be from 4:00 A.M - 12:00 P.M; however, in order to get at least some minimal rest, I would start working at Midnight till whenever I could complete my job. Randall's Food Market takes advantage of their employers only to safe cooperate money. For the I worked their, all employers were either let go or quit & replaced with desperate, careless, unknowingly newcomers.

The work environment is wonderful- all of my co-workers are friendly and I personally find satisfaction in customer service. Besides the typical horrors of working retail, some major issues in the company itself are that there is zero communication between departments and the corporate teams might as well be on Mars. Any work issues were handled between the affected employees, and if customers had particularly complicated problems, there was no help available to them.

 I progressed very quickly in job positions; I was promoted to supervisor from the cashier after the first 6 months and then was asked if I was interested in being a manager a couple of months later. The problem was that I made $10.00 an hour as a Service Supervisor while the cashier at the taco bell across the street made 15. I understood why the turnover rate of even the higher positions was so high, then.

a Typical day at work for me was to arrive about 5 minutes early, clock in and head to my assigned register and clean it. Over the time i worked for Randalls i learned the responsibility of being able to have rapport with customers, i learned to handle different situations that arrived; both good and bad ones. The management at Randalls was always fun, uplifting, and helpful. Management always worked with high school students schedules and were very understanding about family complications. I believe the hardest part of my job as a cashier was working late nights or covering shifts on such short notice. The most enjoyable part of my job to me was being able to work with others, meeting new people everyday at work, and building a relationship with returning customers. 

Top Job Titles	Average Salary
Deli associate 10 salaries reported	$12.70 per hour
Clerk 5 salaries reported	$16.66 per hour
Replenishment associate 5 salaries reported	$17.23 per hour
Cashier 3 salaries reported	$15.33 per hour
Produce clerk 2 salaries reported	$13.19 per hour

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