sales associate

senior retail sales associate

operations associate

store manager

instructor

Range USA

Don't waste your time unless retired or looking for something one day a week to get discounts. Not even sure where to start on this toxic, joke of a "company".
   How about the mission statement? Joke. They're trying to expand so quickly to become one of the big box stores they so desperately despise, not fill in any niche. This is a quick cash grab by the CEO while cutting as many corners as possible. 
   Company motto? Live confidently? Just wait until you get in trouble for following the company rules to not make a straw sale or sell to someone who smells like weed or is drunk if it's a large sale. It's actually encouraged here.       
   You will quicky find out that there are 2-3 people in the store who will "gold star" and get a bonus. Not because they work more hours or are more experienced. They will steal sales out from under you then tell you they'll "get you back later". Turn your back for a minute and you'll notice the sale you've been working on for an hour is now the store leaders. If you ask them why they did it you'll be intimidated with being fired. Really?
   Company policy dictates you'll get your lead levels taken, along with audiology since you have to be an RSO 3 days out of the week. You may get them taken if you're lucky but you'll never get your results back, don't ask either or they'll threaten to fire you or tell you there's other jobs out there. Just one of the many OSHA violations. You'll sweep up lead covered ranges and breathe in all that goodness, no there are no masks even though it talks about it in the handbook. 
   Training is a joke, your store leader will push you through training as fast as possible to appease home office. The litmos training you'll take is laughable, at best. Chalk that up to corporate. (This has changed since 2019, not sure for better or worst.)
   You'll see a district manager in maybe once every few months, during that time everything will be on the up and up. Once they leave after their 3 hours of being there it's back to the usual. 

Key points:
Horrible pay
Horrible management
Intimidation factor
Toxic work environment
Unachievable sales goals
Non team oriented, fend for yourself
Bonus, if you get it is a joke
So many OSHA violations 
No Benefits, just full time hours
Turnover rate is laughable after people figure this all out (usually month in)
Look at their revenue and tell me how long they'll be able to survive like this


 Everyone warned me but I figured it would be different, well it's not.

Things at the very beginning at Shoot Point Blank were amazing; absolutely fun working there, being able to meet cool people you work with, establishing relationships with great customers who always came to you to ask for your knowledge about certain firearms or accessories, and to expand your own knowledge about firearms and the sort. This was the case for about my first 3 to 4 months there. Unfortunately, after those months was when it started to go down hill. The environment changed once the "grace period' was over and management basically started breathing down our neck about sales goals. It was clear that the corporate office was micro managing the place, and since management needs to drink that Kool-Aid so they can keep on getting "Good Job" stamps on the back of their hands, the expectations from management became unreachable. On top of the unrealistic expectations, one of my other hidden titles was "Chief Range Vacuum Man" having to wake up once a week at 6 AM just to vacuum the range with no off week ever given to me or the other person who also vacuumed the range. There was also the occasional bathroom cleaning shift you could get as well as one review pointed out about being the "latrine cleaner" LOL. Overall, if you think you would like to work here, just keep in mind that you may have a similar experience to what I had the first 3 to 4 months, and then it most likely will go down for you. Shoot Point Blank is most likely losing money since all they want to do is be under the notion that the more stores they open, the more money they'll bring in (that isn't how this works), and nickle and dime customers that come in making employees pressure customers into buying a membership, sign up for a class, or even pressure customers that aren't buying a gun to get them to buy one that day. These are all a myriad of reasons why I left. From the environment that the corporate office caused, management not giving a care about anyone except for themselves, and the endless pressure of not hitting a sales goal were all things that made me see the writing on the wall. 

Pros:
Free Range Time, great fellow employees (not including store leader), okay discounts

Cons:
micro managing from corporate, terrible store leader, no appreciation from management

I won't attempt to sugar coat my experience working for Range USA or completely blast them as whole but,  I can say that working at a gun store in Illinois isn't exactly a jet booster professionally. If we're being frank, it's the complete opposite. 

 When it comes to the pay wage everyone seems to complain about being underpaid and while in my personally situation I was one of the highest paid at my store it was several dollars from making sense. The risk we face on a regular basis even when applying safe firearm practices are always lurking and variables deyond our control weren't taking into consideration when pay rate was decided. 

Given the amount of untrained employees due to over worked managers and an understaffed store was a huge problem. Our committed employees were overworked, underpaid and unappreciated, but those who frequently called off or no called no showed received the benefit of the doubt. Can't say I personally ever experienced this type commitment level to those not showing up for work vs those who where there unscheduled or even those who worked long after their shifts were over. 

The hardest part of working at Range USA was managing closing and opening shifts with 90 percent new employees and you're not able train them. In this space  not everyone came from the firearms world or had that familiarity with firearms so there was a level apprehension from newer employees and in this process caused our experienced associates/ managers burn out. 

One of the most enjoyable parts was assisting customers and being able to cure ignorance and anxieties regarding firearms. Experiencing new firearm owners or first timer shooters become regulars, experienced and responsible firearms owners over time was a highlight of working for Range USA. 







My initial thought while working for Range USA was, it will be a fun and exciting place to work! That was absolutely not the case. After starting as a part time sales associate making the lowest amount of money I ever had to moving up to a senior sales manager within a month and still making less than my local fast food establishments. Thr training is poor, the pay is abysmal, and the company is overbearing and controlling.

I was never fully trained and ended up having to just figure things out on my own, this causes a headache for both fellow employees and customers alike. Staffing and scheduling is poorly done and the days we need the most people power are ones we seem to have the least.

Range USA pushes new software and systems without ever really vetting them to ensure proper functionality, and the employees and customers e d up being the unfortunate guinea pigs.pugs.

To top thi gs off the website functionality is tge worst I have ever seen. Items improperly priced, bo item descriptions, incorrect photos and the worst turn around time I have ever experienced and seen for refunds. An order was canceled, customer never informed of cancelation, simply told its automated and you should have received a notification and refund will process in 5-7 days. No actual help or information provided to the customer. Ten days go buy while the customer patiently waits for their refund. Nothing yet so they reach out and the response is sorry it is just being processed today and will be refunded in 5-7 days. What an absolutely sad excuse for customer service and frighteningly awful business practices.

You’ll find better management at Walmart. No communication between corporate and stores. Management is the absolute worst part. My manager mistreated employees, lied and gossiped about employees, wrongfully fired employees as soon as he found out they were trying to find another job and regularly lied about serving in the military, which he never has. And yes that was actually proven.  He specifically treated female employees the worst. He blatantly harassed and embarrassed employees. One of the shift leads and another sales associate quit because of how he mistreated and knowingly  wrongfully fired an employee on false accusations he made up because he found out they were going to quit that same day. He also mistreated customers. Talking down to and disrespecting customers. This same manager is also very uneducated on firearms. He couldn’t tell the difference between a Taurus and a Sig sauer and wasn’t able to disassemble and reassemble a firearm at all. This was the absolute worst job I’ve ever had specially because of this horrible manager. I loved working there on days he was off and I always got along great with other employees. And to this day I feel sorry for that innocent girl he fired on false accusations. This would have been a perfect job for me and many others if not for this fool of a manager.

The job as a sales associate is standard for a firearm shop with a range. One day you may be handling people checking into the range. Then swap out with the Range Safety Officer. There is commision but its less than a percent, so it is not worth speaking about. Decent discount of firearms and ammo. You sell firearms to customers and most of the time its chill. Yes its cool to handle exotic and beautiful firearms, but when you deal with the brightest, you also deal with the worst in the community. Big pet-peeve of mine is if someone puts you or your co-worker in fear of their life, and you draw your firearm (which you need a CCL to do so in the first place working at a RangeUSA) in absolute legal self-defense, it is extremely likely you will loose your job. Doesn't matter if you had very legit concerns of the safety of yourself, your co-workers, and customers, you will be dropped. Additionally, good co-workers and storeleader but Terrible District manager.  Decent job for near min wage with good discounts and free classes, but no where near a long term career move unless you manage to make it to mid-level/upper management.

Managers do things to best suit their needs. My car was broken into on shoot point blank location and nothing was done about this. Firearm was stolen out of the car window broken and all. No discount nor (deals) given to replace my firearm. I quickly went from being hired and offered part time to full time 40+ hours a week with no increase in pay. I would work 7 and be scheduled off for one day. Low and behold I would be called in to work or every off day. They do not have enough staff nor tine. The managers only come out of office when they see a preferred customer that they know will buy a firearm. If it’s not a firearm sale counted towards manager than they want nothing todo with it. That’s not professional at all. This place is a ball of fuckery. Please save yourself the time and get a real job. I ended up having to turnover (sell) one of my sporting rifles (at-15) to replace my firearm that was stolen. This place will put you on RSO duty for hours on in and that’s against work policy due to contaminated air with the lead levels. This place will be hit with an (undercover boss) situation very soon. Have a good one shoot point blank stay away from this place.

OSHA violations abundant, NRH location especially. The management actively wants their employees to hide evidence from the OSHA agents who have visited several times. The lead levels that are suppose to be tested are never tested and they don't warn you of the risk you take while doing range clean up. 

Stay as a part time employee cause shift leads do all the work for the same pay plus the headache of managing people. The only benefit there is to being a shift lead is 40 hours consistent weeks other than that no over time no benefits. At best go full-time.

The turn over rate is high for people who are trying to use this as their full time employment. Despite what the company says, if you complain or have issues that you bring to the management, be prepared for retaliation.

They no longer have anyone left that is willing to teach people how to use their new system. They got rid of the guy who knew everything. The management ignores everyone even though they act like they listen. Not a single request has ever been met.

Again if you like guns and need a part time job by all means work here but leave it at that everything else is not worth the trouble.

If one does their very best and works hard it doesn't matter. Having been there for 3 years I watched the corporation sink in the way it treats employees. Benefits are minimal and constantly changing downward. Very poor communication with employees except when one is in trouble, their standards are like the wind, only when it suits themselves. I have never seen a worse ran business in my 40 years of working. Every time one would think how could the corporate management get any worse they will surprise and do something worse. If one likes being treated like fecal matter and see the Peter Principle in action, this place is for you. Fast food employees are treated better (and get better pay). You will be expected to shovel the backstop and sweep the floor without personal protection gear.

I worked at Range USA when it was still Shoot Point Blank. The pay was awful from the day I started at $9/hour. Now it’s $9 for part-time and $10 for full-time. However you can make some awesome friends that impact your life. Management changed and corporate doesn’t seem to care much about the wants or needs of the employees. They don’t appreciate your hard work and you’re so quickly and easily disposable to the company. Working 2 hours on the range sometimes multiple times a day at $9 given how dangerous it is and how many people you have to make sure are following all safety standards doesn’t seem right. And forget hearing about the good you’re doing in the store only negative feedback will be given. You pretty much work open to close every weekend unless you request off. It used to be a fun and chill firearm store environment. Now it feels like a liberal cuck owned and operated franchise because you can’t even correct terminology or offer proper insight with the fear we may offend the customer. All about the money that’s it. Don’t even get paid enough to enjoy what little discount you do get. 

Top Job Titles	Average Salary
Sales associate 63 salaries reported	$12.75 per hour
Senior retail sales associate 53 salaries reported	$15.32 per hour
Operations associate 23 salaries reported	$15.13 per hour
Store manager 12 salaries reported	$47,708 per year
Instructor 2 salaries reported	$19.00 per hour

Working at Range USA: Company Overview and Reviews

Range USA

Range USA Ratings

Popular jobs at Range USA

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected