multi-unit manager

barista

fast food manager

store manager

human resources assistant

Real Fruit Bubble Tea

What is the best part of working at the company?
There isn't any, but if I must name one, it would be flexibility. You got to pick the day you want to work 

What is the most stressful part about working at the company?
The most stressful part about working at the company is seeing and talking to the CEO. He he operates in a highly authoritarian manner, it's his way or the highway.

What is the work environment and culture like at the company?
The company lacks of any real structure or system to guide operations, it constantly changes processes on the fly. The work environment is extremely poor, with no scheduled breaks throughout the day. Even the basic needs like using the bathroom, require locking up the store or leaving unattended. 
The CEO shows little or no respect for employees and customers. Employees are treated more like machines than people. The overall work culture feels oppressive and unsustainable, what some might describe as a modern form of workplace exploitation. 

THIS IS NOT A COMPANY I WOULD RECOMMEND TO ANYONE. 

What is a typical day like for you at the company?
If you are a salaried manager, you are expected to work 60 hours per week, but if you're a hourly worker, you shouldn't be clocked in early or leaving later, just as scheduled.

Going into the job, I expected the environment to be fairly light hearted considering its a bubble tea shop, but I was very wrong about that. 

From the first day I showed up, I was given instructions right away without anybody ever even saying "Hi" to me. I tried to greet my coworkers at the store every time I showed up for work, but nobody ever reciprocates. Every day you show up is like this, most of my coworkers never even bothered to learn my name - I guess they just expect you to show up and do the work and leave. 

They also don't seem to prioritize treating customers well or listening to any requests they have or modifications to their drinks , they expect you to just take orders and make drinks as fast as possible.

I guess if you like showing up to work and putting your head down and doing nothing but doing mindless tasks the entire time, then this job might be for you - but otherwise it's a quite depressing place to work and gets very stale very fast.

Yo this place is like a high school playground you get thrown into working without even proper training. They expect you to just know everything. Rude stuff they all spoke languages that they would understand among each other. No training and when you ask for training all they will say to you is well people just know and don’t need training. And the people who didn’t training you has the balls to come and say oh your Pro-Formance is not up to standard I laughed what standards are you talking about when you didn’t even set any from the beginning. All I have to say about this company is it’s a waste of space on this earth. Keep doing it the way that you do and people will just come and go. I’ve been in and out of this company for 4 years because of the same issue. Maybe Instead of speaking so much time opening all these store spend some time training people so you will have good successful work environment. Horrible horrible place please for the sake of god avoid this place don’t work for them 

Working at Real Fruit Bubble Tea was a mostly positive experience overall. The environment is fast-paced, especially during rush hours, but that also makes the shifts go by quickly and keeps the job engaging. I appreciated that the drinks are made with real fruit, which made me feel more confident about the quality of what we were serving customers. My coworkers were friendly and supportive, and teamwork played a big role in handling busy periods smoothly. The job helped me develop strong customer service skills, multitasking abilities, and time management. Management was generally fair and flexible with scheduling, which was especially helpful as a student. However, the job can be physically demanding, with long hours of standing and occasional understaffing during peak times. Despite this, it’s a great place to gain experience and work in a lively environment. I would recommend it as a part-time or first job.

If you are thinking of working here, it is a constantly moving, quick-paced environment, and you are not allowed to stand around - you must find anything to clean, organize, refill, help make drinks, etc. 
As I've said, it was not a bad experience, I enjoyed the people I worked with and it helps greatly with social skills, but it is all a matter of keeping up. They might throw you into the fire and expect you to learn how to make drinks all under pressure, so you must be prepared to memorize everything they are telling you. 
Personally, I would not recommend this job unless you have a lot of experience working as a barista or in food and you believe you can handle it... 
It is also a lot of work for a minimum wage job.

my first job in a good while. i came in ready to learn. had seen some of the training manual. suddenly, they ask me if i memorized everything which i didn’t. it’s my first day. i start to get trained. then two days later they ask me if i memorized everything again. be mindful they want me to learn every tea and slush. beforehand the same first day i get a text from the HR assistant that they want me to go to another store. didn’t even know i had to work in other stores farther than the one i chose. 

i tried my best in a place where my colleagues got annoyed if i asked too many questions and had to know everything by week two. in the end, they fired me after completing my second week with no explanation and notice. just that my skills weren’t compatible with the job requirement. 

this isn’t a nasa program. it’s a bubble tea shop. come on!

The first day was chaotic.  I had to learn about the cashier they used, where the majority of drinks were on the menu, and how to prep drinks correctly.  All while lines of customers were waiting for their drinks.  It was stressful and a really confusing first day.  The next days had been the same of me making some mistakes and learning from them rather than them teaching me directly.  The few times I was getting taught something was from someone with a difficult-to-understand accent who said "I could not help them".  After 2 months I was able to understand and grasp what I was learning I was let off.  No warnings,  no communication, nothing.  I was just told that I wasn't a good fit and that they were going to let me go.  All in all terrible management and no real training is given.  

The daily work itself is easy, and most of the coworkers just have a “we’re trying to survive” mindset, which makes individual stores manageable. But upper management is a completely different story. Mistakes, even something like making 100ml extra in a drink, would result in the whole drink being thrown out, even during a rush. Small things like a bit of powder or a peel left on the counter could lead to yelling or even having pay docked.

There’s no sense of real company culture, only fear whenever corporate staff visits from Canada. HR isn’t trusted by many workers because they’re very close with the owner, so people don’t feel safe speaking up. 

Raises basically stop after your first few months, and overall, the culture created by upper management makes the job far more stressful than it needs to be.

I really did love working here for a while, making the drinks is relatively easy and it’s a fast paced environment which I like because the shifts go by quickly. But the owner  is SO mean and he goes to every store just to yell at people. And also, they will make you close by yourself which is just ridiculous. You have an entire store to clean and drinks to make and you’re just one person by yourself behind the counter. Customers will harass you to hurry up when there’s no one to help you. If you text someone to send help they’ll tell you “take your time, the customers can wait” and not send anyone to help you. They pay you minimum wage to do work for two people even though they have more than enough money and workers to put someone else on shift.

What is the best part of working at the company?
Respectfully I still work here and that's because I was trained by these two great managers. They don't work here anymore, but they were the last good training managers. 

What is the most stressful part about working at the company?
The communication between everyone in this company. 

What is the work environment and culture like at the company?
It's very fun if you know what your doing and are fast enough.

What is a typical day like for you at the company?
Since its summer its usually busy.

Top Job Titles	Average Salary
Multi-unit manager 7 salaries reported	$64,643 per year
Barista 3 salaries reported	$16.58 per hour
Fast food manager 38 salaries reported	$101,776 per year
Store manager 7 salaries reported	$21.00 per hour
Human resources assistant 3 salaries reported	$21.50 per hour

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