front desk agent

housekeeper

maintenance engineer

front desk manager

breakfast attendant

Real Hospitality Group

First, the good, upon hiring you will get 5 sick days and the pay for the beach area is not bad but that is really not saying much considering the cost of living in the area.  Now on to the bad. Very stressful environment, managers panic over every little thing.  Very toxic at times. You will get lied to about the hours depending on your job and that was before Covid-19.  Do not let them fool you when you accept a job with them. You will get the hours in the summer but in the winter you could go down to two days a week and bank on working the weekends. This company will not work with you if you have another job.  I had one manager who did but most won't.  They micro manage and will check on you non-stop.  Also, if a guest complains about a staff member, management will automatically assume it is the staff member's fault.  Also Covid-19 is taken seriously only in front of the guests but behind the scenes they don't. Meetings have been done close up with no masks in the lunch room. This group has made want to leave hospitality. 

My employment here is very eventful at times. The best part about the job is being able to help people from all over the world find somewhere to eat or enjoy New York but sometimes situations get immeasurably difficult. Unfortunately, some of the managers aren't very honest or professional with the method in how they do business. It often harms the flow of business and causes unnecessary strain on the tenant, new guests and at times, us employees. There also isn't very much help during the shifts I'm always scheduled for. I have no housekeepers or repairmen on duty. The establishment is half hotel, half condominiums and I work in the condo department so unfortunately, there isn't as much help available for us as there is for the hotel. Working here however, I've learned how to speak with people a lot better and what it means to help others. The experiences give me wisdom.

Unsafe and inconsiderate work conditions; favoritism between departments; you're isolated because of the time of your shift - you often only see management when it's time for you to take your break and they suddenly want to have a meeting instead of letting you go sit and rest; you work alone in your department and most of the staff treats you like your work is beneath them but if you take a single day off they all act completely lost as to what to do; the daily checklist is long because each task has several micro-tasks if you're going to do the job correctly and you need to because whoever works when you're off takes shortcuts that you already need to spend the day overcompensating to make up for; they try to keep you at part time to avoid giving full time PTO benefits, even at times when they give almost full time hours and even though they email you about work at all times of day and night; if you want to move up at all, you have to leave for another location because there is no opportunity there.

Worst job I have ever had in my life. No quality of life what so ever in my position,  which I was lied to greatly about,  my contract and actual work was a joke, I fact my job description was a bunch of hoop la, compared to what my actual job was.I went through several Gms, at the job,  the last one was clueless ,who barely worked 36 hours a week,  and the rest of the staff was supposed to work 60,  my schedule was often 65-80 hours a week of uncompensated overtime. The  Gm, never worked . He barely showed up 4 days a week, never worked any busy shifts,  no holidays, no weekends, no nights,  and was an Arrogant ,disrespect man , with little man syndrome. Aleader by nonsense of the meaning. All this company want to do is to burn out there workers.

I love what I do, Most of my co-workers are amazing people! I can't under any circumstances stand the new Company that bought out the hotel. Under our current management nothing gets done, Budget is an issue for everything, from amenities (which we lack), to basic supplies the hotel needs. Under this new Regime hours are being cut for certain departments. Write ups are given on for the most illogical things. Oh and unless you are part of the cliques with upper management then don't expect to have any sort of fun. The best advice I can give is Mind your business there and just do your job. Clock in, do what you need to do and clock out. Any extra effort you put in is met with a blind eye or stolen credit.

This company is extremely unorganized. No respect from management what’s so ever. Call outs from everyone allowed daily which leaves you with no one to rely on. I was a front desk agent and I went in completely blind honestly was super excited to start until I noticed how poorly this company functions. No security at all so many incidents happened where I could’ve got hurt or even worse and no one did anything management laughed to my other coworkers about it . The cameras never worked the whole time in the hotel . Honestly I can go on and on about it please save yourself the headache don’t even apply.

I Initially felt supported by the BEST in the business -- but of course the company is fast growing and the best ones are now too busy to train. If you want to make it in hospitality and be respected, this company can make you the best. Only if you can handle the pressure and deadlines!
On the other hand, FAVORITISM was my issue. I'm just glad I survived the my tenure despite backstabbing and deliberate disrespect of fellow managers. I could have stayed --- but it was not worth the stress.

What is the best part of working at the company?
Company actually Pays  weekly.

What is the most stressful part about working at the company?
Very hard to get what you need from owners and let’s family work for family in same hotel. Very hard to work with!

What is the work environment and culture like at the company?
No motivation but there is good employees there getting taken advantage of 

What is a typical day like for you at the company?
Great staff but upper management kept putting and pushing staff down

This company is full of coorporate bullies only care to use you for your hard work and pay you less than what your really worth. Their is no room for growth, just get your experience and leave. However, be ready to feel the pressure of management when they need to cover themselves because they will throw you under the bus and dispose of you. Good luck on your job search! and if you end up here just gain your experience and move on. This place is not worth the strain it puts on your emotional and mental health. 

What is the best part of working at the company?
Being paid on time. These businesses under this umbrella I have found to either have NO HR.. Or very poor HR. Because of that the workers are treated poorly. With little to no recourse.

What is the most stressful part about working at the company?
Disrespect, and abuse of authority would be my top 2

What is the work environment and culture like at the company?
Lots of gossip and fraternizing

What is a typical day like for you at the company?
Between the first 30 - 60 days you start to feel the dread settling in..

Top Job Titles	Average Salary
Front desk agent 12 salaries reported	$22.63 per hour
Housekeeper 2 salaries reported	$18.00 per hour
Maintenance engineer 3 salaries reported	$22.00 per hour
Front desk manager 4 salaries reported	$25.43 per hour
Breakfast attendant 14 salaries reported	$17.29 per hour

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