service technician

maintenance technician

leasing professional

manager

property manager

Redwood Living

If rating this organization zero stars was an option I would. After much deliberation I felt lead to share my experience with Redwood Living in hopes that I am able to save anyone else from the hardships that I had faced. The most deceiving part about this organization is their portrayal and outward appearance of what they call their “Core Values”. Up front it was very refreshing to see, feeling as though this organization genuinely cared about how they conducted business and cared for all of those employed by them directly and indirectly. With that said I must caution you that these values are a true smoke screen for what truly lies beneath. Redwood models the majority of their offices as a one-person operation, One office staff member and one tech. While at first this may be appealing please truly step back to ask yourself how this is possible, if you have worked in the multi-family industry prior to joining their team. Being a one-man ship is NOT all it is cracked up to be. You are really doing the job of several people for less pay. You are constantly working over time because again, you are the only person in the office. You are asked to leave your office to accomplish marketing, attend events, and promote the business on a weekly basis. Even the best of those that are the most organized feel as though they are pulled in a million directions with no end to the chaos in sight. Redwood also changes course on the majoring of their Policies and Procedures so often that keeping up with them is unattainable. You are given the title of a Manager but truly are nothing more than a body to lease and push paperwork, no decision is made without going through at least one person in upper management. No employee is treated equal or the same when it comes to making an error or mistake. Some receive disciplinary action for the smallest of items while others make mistakes that burden Redwood with large financial deficits and receive no disciplinary action at all. Upper management bases their decisions off of what they deem perception with lack of factual information. The corporate office staff makes the on-site staff to feel as though they are an enemy, not a cohesive team. You will find yourself constantly scolded for asking questions or needing assistance. You are left at your property feeling completely disconnected from everything and everyone. Overall, my experience with Redwood is that of upper management from the Regional level and upward rule with passive aggressive bullying causing an incredibly hostile work environment. I can attest that I am not the only employee that feels this way as I have spoken to many throughout the organization in state and out of state. Those whom have expressed the same concerns but too afraid to speak up or attempt to do anything about it, wondering who will be next on the chopping block and what small thing might get them there. I would not recommend this organization to even the most desperate individual looking for income. Empolyees deserve better, especially those that go in to their office every day caring about the lives they touch and the work they complete. Please know there are other companies out there, Redwood is NOT your only option, and they are FAR from the best.

Stay away from Redwood, unless you’re best friends with individuals in management, then I promise you, you will end up leaving or being fired. They will over work you, micro manage, no promotion opportunity, no actual training, you’ll just be rewarded with more and more work, meanwhile management gets to sit on their you know what’s and chit chat all day and do absolutely nothing! you’ll be told to look at their manual instead of actually doing their job and teaching you specific items. Your PTO needs to be requested weeks in advance. They do not pay out PTO you accrued while working there when you leave or are fired. Of course they don’t tell you until you work there and are about to sign a lease, if you choose to live on site, DONT, if you are fired for any reason, guess what!! You then have to vacate your home within 30 days of your termination! That’s great right? They promote individuals based on internal recommendation, 9 times out of 10 they’re hiring people for positions they are NOT qualified for at all, so expect to pick up those unqualified individuals slack. The benefits Redwood offers are a joke. The corporate office is truly laughable, they don’t interact at all with the outside public, which means you will handle the complaints that are sent to corporate, they are a group of snobby, uptight, lazy, and incompetent individuals, they only care about numbers and money and profit, not about the people like they promote so aggressively, they’re too worried about getting massages and catering and shoe shining and top golf and food trucks for the employees in the corporate office. Also, don’t count on receiving any bonuses that they also love to promote so much and that you work so hard for, they DONT EXIST ! The work culture/ environment is disgusting and an absolute joke. It’s toxic and manipulative and very negative and extremely unprofessional and childish. Save yourself the time and stress, don’t work here, if you choose to, you’ll see why they have such a high turn over rate. I thought in the beginning it was all bluff, but no, it’s true, all the poorly rated reviews are extremely accurate. I too, drank the koolaid, until it ran out and everything came to light. People leave bad management, not bad companies. Wether you choose to believe it or not that’s up to you.


As far as maintenance goes it’s not all that bad, but it’s an interesting operation to say the least. 

The good:  They provide you with a work phone, tablet, uniforms, tools/equipment (although a lot of it is cheap homeowner stuff with no longevity so I use my own), utility vehicle to use on site, snow equipment, uniform replacement and boot/shoe stipend, mileage reimbursement, good hourly pay, and generous on-call pay. Lots of things are subbed out like painting, cleaning, and new flooring in vacant units. Several employee appreciation days throughout the year. PTO accrues quickly. Most sites are relatively new and don’t require much heavy remodeling. You do actually get some down time here and there which is nice. 

The bad: Micromanagement… you’re oddly limited on what supplies, parts, materials you can purchase AND where you can purchase them from, and it must be purchased online and delivered because they want you on site for your entire day. Better make sure you always have every single little thing you could ever need on hand because they want every work order completed within 24 hours (you actually get tracked on your completion times.) You better have all your vacant units turned over in a week too, because if you go a day over it’s just implied that it’s all your fault (you’re also timed on those.) They like to track a lot of your time. You have to track all the time you spend on literally everything, and literally everything you do on the clock they want tracked as a work order even if it doesn’t make sense. They don’t have real maintenance supervisors, instead your regional manager who likely doesn’t know enough or anything about maintenance is your de facto maintenance supervisor. The things they decide to spend capital project money on are often head scratchers and not helpful to anyone. 

Overall it’s not a terrible place. The people are generally nice. They do provide you with a lot. If you can get past their weird  and sometimes nonsensical policies, it’s a good place to earn a decent living for a little while. 

Pros:
The role provides hands-on exposure to leasing operations, resident relations, and property management systems. On-site coworkers are often supportive, and the position offers a high level of responsibility early on.

Cons:
Leadership and expectations can vary significantly depending on management assignments, which makes consistency difficult. Over time, the role became increasingly micromanaged, with frequent shifts in direction and standards without clear retraining or alignment across leadership.

Despite long-term tenure and strong performance, opportunities for advancement, formal development, or compensation growth were limited. Feedback was often delivered reactively rather than as part of a clear coaching or growth plan, which made it challenging to understand how to progress within the company.

There was also a lack of transparency around promotion pathways. It became clear that standing out did not translate to being supported, and growth opportunities were reserved for those who fit a preferred mold. The environment sometimes felt unwelcoming to those who didn’t naturally blend into existing office dynamics.

Advice to Management:
Establish clearer training standards, promotion pathways, and compensation reviews for long-term employees. Trust experienced staff to do the jobs they were hired for, and ensure that performance feedback is consistent, documented, and focused on development rather than correction after the fact.

Overall:
This may be a good fit for someone seeking entry-level experience or short-term exposure to property management, but it may not be ideal for professionals looking for long-term growth, stability, or leadership development.

You're immediately welcomed. They have a very comprehensive benefit package and their training is beyond any I've ever known. Great place to work. Typical work day involves anything from answering calls to conflict resolution. It's pretty standard in the property management business. Management is amazing and really wants you to succeed. They are there to help you along the way but you have to reach out if you need them. They expect certain standards and it shows in their properties. If you're there to work hard you get paid well, recognized and their pay is above the standard for the industry. The hardest part of the job is anything in Property Management which is people management. That is not something the corporation can control but they do step in and help anytime needed. The most important part of this review is letting you know that every part of my job is enjoyable. From the staff to the activities to the amazing pay to the discounts to the genuine concern for their employees this place is amazing and the best Property Management company I have ever worked for. They are picky about their employees so if you're going to apply you should know your job work hard and you will be just fine.

What is the best part of working at the company?
Working alone and taking care of residents needs. Benefits were pretty good. I'm going to just make another sentence here because Indeed insists I do so


What is the most stressful part about working at the company?
Working with others employees with little respect for other employees, residents or ability to do their job even remotely correct. Other employees lack of skills or the ability to learn them. Keeping lazy employees because the management doesnt want to discipline, train or terminate them. 

What is the work environment and culture like at the company?
Walking on eggshells. Worried if others will show up for work, motivated or sober. 

What is a typical day like for you at the company?
Go to work.  Fix and repair. Order supplies. Wonder where your helpers/other coworkers at. Get overwhelmed with maintenance requests. Get frustrated again. Go home disappointed

the reason I marked compensation/benefits and Job security/Advancement only one star being the job I was doing was a seasonal job maybe 6 months and 20 hour per week. Besides that I got nothing but positive things to say about working here. Got along with onsite management and maintenance well. Split my days between 2 of the 4 local properties. Duties normally where 1st thing normally was walking the grounds picking up any trash weather it be after garbage collection or what blew in from the road or if some one just move out taking any thing left behind to curb for pickup. Watering plants around every building. or other task giving to me by property manager or onsite maintenance supervisor. When the four properties had lunch meeting weather at on of the offices or some where like Pizza hut they where kind enough to say Please Join us for lunch

Redwood Living is a very fast growing company. Redwood has a great benefit package. That is probably the best thing about them. They give you a nice housing allowance if you live on site. Very affordable medical and dental insurance, and up to 4 weeks off PTO. Redwood is a very unique property management company.  As it is a single story apartment with attached garages. Most people think they are condos or patio homes. It is a very competitive company to work for. It is always a go-go-go type atmosphere. Almost too fast paced. Especially for someone who is a novice in the property management field. You work alone a lot. I guess that is the hardest part. You tend to get stretched too thin trying to handle everything on your own. It has definitely helped me in sharpening my mutli-tasking managerial skills.

Typical day was 100 things to do 8 hours flat to do it no overtime. The on call you woke up to and left your family for it, you guessed it just leave early one day was their policy. Nothing extra for you. What you didn't get done you got ridiculed and threatened with writes ups. Their strict turn times have your head spinning because no one would communicate who was moving out. Having the manager get written up for not doing their job then they turn around and threaten your maintenance crew with write ups if they get another one. Made me shake my head in shame for the environment we were in. Learned: don't trust anyone here, too many family members working for each other and nepotism and favoritism runs rampant. I mean dont sleep with your coworkers stuff. Made it extremely hard to correct things that were not being done properly. 

Ok place to work, leasing is not for me, at least not in this market. The rents are too high for what residents and employees receive. Former rent stipend was $1200 and is now 20%. I would not income qualify for the company I work for. Resident expectations are very high and when asking for things from higher ups, you are told no for usually financial reasons, but you then have to be the face to the residents you interact with regularly. Lots of construction issues. Landscaping contract is with an investor of the company. Sites budgets get blown because they charge so much and provide lackluster service. Also their pricing is based on market rates and takes advantage of renters. 

Top Job Titles	Average Salary
Service technician 37 salaries reported	$25.59 per hour
Maintenance technician 4 salaries reported	$26.40 per hour
Leasing professional 4 salaries reported	$20.40 per hour
Manager 26 salaries reported	$34.15 per hour
Property manager 29 salaries reported	$27.00 per hour

Working at Redwood Living: Company Overview and Reviews

Redwood Living

Redwood Living Ratings

Popular jobs at Redwood Living

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected