sales professional

sales associate

finance assistant

Reeds Jewelers

This is a family owned company that started back in the 40’s. This company truly treats you like family. They will support you, train you, assist you in advancement through the company. Pay is sky the limit. You can build your own business. It is honestly the best place to start in jewelry because they will want you to be trained and supported for your own success. They have an amazing corporate team that supports their district managers that’s supports the store managers. They are always checking in and providing the tools and resources for their people to be successful. The CEO is extremely nice and truly cares about his employees. The pay is good. Pay is $12 an hour starting and can be competitive if you have some sales experience. Commission structure is awesome and can build your way up! 

The absolute only con I have is there is absolutely no life/work balance. You will work weekends, you will work holidays, and if your in management you are only given 8 saturdays out of the year to take off. You cannot combine it with your vacation and paid holiday time off. The sacrifices that employees have to make to be in their stores and bring in the money and still can’t get a weekend off is the hardest thing to truly accept. If you can get past not seeing your kids for days at a time or missing important family events or possibly not spending time with your significant other/spouse then you will be super successful with Reeds Jewelers. 

I worked unsupervised and enjoyed meeting and socializing with my customers and inquiring shoppers. Buying Gold was the easiest and most interesting way to make money because the more money a customer's item/s were worth; the more commission I made! A customer would basically bring me their gold/silver item, I'd thoroughly check the accuracy and weight of the item using an electronic gold tester and a scale. Then check the daily updated market pricing of Gold and make an offer. Once a price is agreed upon, I write the customer a check.

I've learned how to differ real gold from plated and real silver from plated as well. Also, I learned about several different gold making jewelry/items that came from different countries! The kiosk was set on a military base at the Navy Exchange mall and there would only be one or two people manning the kiosk; besides the watch repair person who had their own room in the back away from the kiosk.

The hardest part of the job is not being able to sit. We had a stool but you were advised to stay standing majority of the time, plus it only made you look more presentable. The most enjoyable part of the job were the monthly commission we would get! My average monthly commission ranged between $3,000-$5,000.

Every experience will ultimately boil down to who your management team is, where your location is, and what products your store sells. The November/December Christmas season was absolutely bananas, but that's a given for a jewelry store during the holiday season. I love my team, my family, but like any family they can be frustrating. My managers encourage us to succeed, and pave the way for our us to thrive. From what I understand not every store behaves this way. Upper management, above the store level, is very bureaucratic; slow, outdated, and have little to no consideration of how the policies and impositions they put into place effect their employees. Like any retail job we are expected to meet quotas, but personally I think that the consequences of not meeting personal qualifications are too harsh. Every individual has a monthly "budget" one has to meet. If you are higher up and don't meet your budget you can be demoted, and lose precious status which is difficult to regain. 

That all being said, every store I've gone into has a strong and closely bonded team. Coworkers rely on one another, and know each other really well. Every store is like its own community, everyone stands firm together.

All chain store jewelry retailers (Kay's, Jared's, Helzberg Diamonds, Reed's, Zales, etc) are basically the same to work for and provide the customer with the same negative experience and over-priced, poor quality, cheaply made, mass-produced products. Reed's is simply bottom-of-the-barrel. Reed's upper management is notoriously corrupt, providing promotions in return for personal favors....or worse.They seem to make up the rules as they go, both for employees and for how they price their products and provide discounts.  They are extremely guilty of misleading customers when it comes to price comparison, "sale prices" and how much of a "deal" they are actually allowed to provide the customer. Just like many of their larger competitors, but this company takes it to a whole new level.  As an employee you are forced to blatantly lie to customers with regards to price and quality. After a day of being forced to lie to customers for a ridiculously small commission in a high-stress, poorly managed work environment, you feel dirty.

The commission structure is the strangest I have seen in the entire jewelry industry. And extremely unfair.  The entire store structure and culture is bizarre. You do not want to work for these jerks.

Working for Reeds Jewelers has taught me more than I ever thought I could learn about myself from a job. This has been my first hardcore venture into sales and amazingly I feel I have strengths in this area! I've learned from this job experience how to mix compassion with business, how to stand up for myself in an elegant way, and how to not back down when I hear "no." My co-workers are top notch, we're a supportive team and look out for each other on and off the sales floor. My favorite part about my job is connecting with people and hearing their stories. Jewelry is an emotional purchase and I've heard stories of joy, sadness, and everything in between! I've been impressed by my manager since day one of starting, he's taught me so much about how to be successful within a team setting and how to handle a multitude of situations. The hardest part of my job is the schedule, I want more stability in that area. That's hard to find in retail! Overall, I'm pleased with my experience working for Reeds Jewelers and know that where ever I go in life I will take and apply the lessons I've learned on their sales floor!

Motivate team members upon opening of the store, greet customers always with a smile and helpful attitude. As a manager the typical day consists of sales, inventory control, deposits, and scheduling.
I learned a great deal of time management strategies through this company because as a leader, you are responsible for daily sales goals, individually and the store's daily sales goals, human resource issues, inventory, and repairs.
Very fortunate to have a strong district manager who was very helpful in every way and always demonstrated team leading skills in a positive way.
My coworkers were very helpful and always eager to assist in anyway possible.
The hardest part of the job would be work/life balance due to the stresses of the economic downturn.
The most enjoyable part of the job is when you can envision what the customer wants created and create it for them. Also being a part of the most important days of the customer's life is something that should never be taken for granted.

Typical day at work: Come in get people started with shipments, phone calls on leads they may have, help people with repairs, and help every guest with what they are looking for. 

What I have learned: Mistakes will happen but all things can be fixed if you have the right mind set. 

Management: I am in management and we are all people so things are not always perfect but we always try to be fair. As long as the management team makes a team with every employee and understands there needs than a store can have the best work environment. If that ground work has been done than usually sales are good and customers are happy. 

Most enjoyable: The people you get to work and the opportunities that are given to you if you work hard enough.

This company portrays itself as a small, family like company that looks out for their employees. Well, in reality, the company is too small and if you don't fit into their little mold of what they're looking for they'll throw you under the bus until they find a reason to get rid of you. And the sad thing is that I got along perfectly fine with the other sales associates. It was the managers that sabotaged me. Don't trust them. Even the higher ups of the company are too stuck on themselves to have time for you. There is also no formal training process for this company, so you kinda just learn as you go.

Customers were amazing but management did not know how to communicate. They would both have expectations and ask the same employee to do something and then get ticked if their order wasn’t done first. 
Management had a “throw employees under the bus for their mistake” philosophy. Constantly never took responsibility for their mistakes and attitudes. 
Pay and hours were not worth the stress. But ultimately the dedicated employees were the ones walked all over. Constantly denied time off for the fact of one to two employees who constantly requested the same time.
Religious? Don’t even apply- they won’t honor the fact you desire to be in church with your families on Sundays.

What is the best part of working at the company?
Company cares about it's employees, work is not hard, lots of training paid for by the company. 

What is the most stressful part about working at the company?
Working with such small yet expensive products you have to be on the watch with guest at all times. 

What is the work environment and culture like at the company?
Everyone is nice and accepting,however the culture of the company is right wing Christianity. 

What is a typical day like for you at the company?
Come in do inventory and count cash. Work the sales floor. Once or twice a week check in shipments. Count cash close the gate and go home.

Top Job Titles	Average Salary
Sales professional 1 salary reported	$18.00 per hour
Sales associate 1 salary reported	$9.50 per hour
Finance assistant 1 salary reported	$30,000 per year

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