housekeeper

home health aide

dietary aide

security officer

nursing assistant

Regency Oaks

I worked at Regency Oaks for 1 year, and unfortunately, my experience was not positive. There was little to no support from my direct supervisor, and the overall culture felt like a “protect yourself” environment rather than one that fostered teamwork or professional growth. There was no clear structure for career advancement, and day-to-day operations often felt disorganized, with issues—both big and small—being ignored until they became unmanageable.

One of the biggest challenges was the lack of accountability and urgency. If you work here, I strongly recommend getting everything in writing, as decisions and expectations often change without clear communication. The system is slow, and many employees seem to work only in their own interests rather than collaboratively.

Upper management is not only disconnected from the challenges employees face but also unwilling to receive feedback. There is little opportunity for meaningful dialogue or improvement because concerns are either dismissed or ignored. This lack of openness makes it difficult for real change to happen, further contributing to the low morale across the organization.

This is especially disheartening in a senior living and healthcare environment, where a supportive and ethical workplace should be a priority. Instead, the culture is filled with gossip and unprofessional behavior, making it difficult to feel safe or secure. HR, in particular, is not a trustworthy or helpful resource, which only exacerbates the overall dysfunction.

I hope that leadership makes serious efforts to improve communication, accountability, and workplace culture. Until then, I would advise potential employees to carefully consider these factors before accepting a role.

The community itself is beautiful, and the residents across all areas (IL, ALF, SNF) are wonderful people. Most of the staff are also friendly, but unfortunately, anyone in a “leadership” role tends to fall short. It’s a place where you’re hired for a job with specific responsibilities, only to be expected to take on the duties of multiple other roles.

HR seems more focused on protecting those who aren’t contributing positively to the company than those who are loyal and hardworking. In my experience, HR is not trustworthy, and there needs to be a reevaluation of the HR director, who comes across as two-faced.

I’ve worked in both the IHS and Health Center, and it’s clear that the Health Center is treated like the "unwanted stepchild." The DON can be tough, but their heart and intentions are in the right place. The administrator, on the other hand, is two-faced. The HR generalist is very kind, but it’s evident they are influenced by the HR director.

Many coworkers from different departments have left due to the hostile environment, and honestly, I would’ve left too, but I didn’t want to burn bridges. Unfortunately, it feels like it’s every person for themselves here. The focus seems to be more on budgets than on the well-being of the staff and residents. It’s disheartening to see so many people leave—not because the work itself is too difficult, but because of the toxic atmosphere.

The revolving door of employees is a real issue, and it’s concerning that the company can’t retain staff. It’s a sad situation, and while I’d love to see Regency be a place for long-term employment, I’m doubtful that will happen unless things change. The number of walkouts and forced resignations I’ve witnessed over petty issues is truly disappointing. 



The community is gorgeous, and the residents are some of the most wonderful people I have ever met. The employees are terrific, but unfortunately, most people in leadership roles are not well liked. 
Upper management appears disconnected from the challenges faced by employees and is resistant to any type of feedback. During my final weeks of employment, there were 10+ employees in my office crying/sobbing due to poor treatment, issues addressed by a supervisor's lackadaisical attitude or financial problems stemming from close to minimum wage pay. 
If a company is going to charge Residents top dollar to move in and live there and pay Directors top dollar to delegate.... problems/issues should be fixed instead of having band-aids attached and the majority of employees should not be living at poverty level.
What's more, in my experience, Human Resources is neither trustworthy nor fair & equitable. Clear cases of favoritism, bullying, retaliation, and "quiet-firing "are all present at Regency Oaks. The Directors/Managers have been the primary cause of many voluntary terminations.  


A typical day at work is helping and supporting the resident's needs. We plan our activities to meet the social, physical and spiritual aspects of their lives.   I've learned to make their requests a priority and help to make their quality of life engaging and fulfilling.  Mangement listens to our suggestions, needs and responds in a timely manner.  The culture at Regency Oaks between departments is outstanding.  We all have one goal and that is the safety, engagement and meeting the needs of our residents.   There has been plenty of times we help other departments to make the community run smoothly for our residents.  The most enjoyable part of my job is a successful event with many of our residents in attendance and seeing the smiles and joy on their faces.  This goal is typically our main purpose for working here at Regency Oaks. 

Regency Oaks has been an excellent place for me to grow both personally and professionally. Starting as a server being promoted to Dining Room Supervisor, l've experienced how the company values internal growth and gives employees support and opportunities to advance their careers. The residents offer a generous scholarship fund for employees attending college/university, as well as an annual employee gift fund for all employees. The scheduling is very flexible, which is great for students.

Management takes the time to recognize hard work and potential, and they're supportive when it comes to learning new skills or taking on leadership responsibilities. 

Especially in Dining, having fun is encouraged as it gives residents and coworkers a positive experience.

A typical day at Regency Oaks was very rewarding and most of the time it was a fun place to work.  Most of the residents lived independently but there were some people that needed help with day to day activities that they no longer could do for themselves.  Some of my clients had health issues and didn't feel good at times so the most enjoyable part of my job was when I did their hair and made them look and feel beautiful, it made me feel great!  My co-workers were great to work with we always help each other out.  Management was cutting cost and commission which made it hard to make a good salary every week.  The hardest part of the job was getting attached to clients and then they would die. I have learned a lot from working with the elderly and have become more compassionate towards people.

Overall, staff was nice, pleasant, and it was easy to create good relationships with fellow staff which made the shift more enjoyable. The rooms are kept nice and clean. Management is very nice but not very structured in their planning or good at informing you well or in a timely manner on things. Workplace drama was pretty minimal, nurses will casually scream/yell when stressed though. The overall workload from day to day varied, but overall is too much for what you're getting in return. Staffing is an issue here, most nights we had less CNA's on the floor than we should have and 1-3 CNA's would call in before shift start daily. There was a day where we started with 8 CNA's and ended with 4. Overall though, not a horrible place to work at all, especially if you're looking to get licensed for your CNA. 

It's a nice place to work. Most of the employees are nice and get along well with everyone. The residents are all unique characters and most are quite friendly and grateful for everyone here. There's a little room for flexible schedules, at least for Sales, since we work weekends as well. I can only really speak for my supervisor, but he supports the entire team and makes sure we have what we need to succeed. Some of the employees are older, so there are plenty of "teaching" moments for everyone. Compensation could definitely be improved all around, not just for my particular position. Overall, a good place to work.

This is my first cooperate job, at first I was apprehensive that I would fit in but everyday that passes I realized this is where I was meant to be. 
The professionalism of my co-workers in my department and across the community is unmatched! Everyone is willing to help each other. 

We work in the residents home, so everyone does what they can to make sure the residents are safe and happy. 

The management is astonishing, I love the willingness to listen & understand any questions, comments or concerns. They know how to properly address any areas needing improvement without making you feel less than. 

I love my job more and more every single day! It feels like home to me


I've been working here for 10 months now. It's alot of work that can be difficult at times but also rewarding. I only wish that there was better communication with my superiors. I feel if I were included in the little talks they have, I would be able to provide better customer service and do my job better.  There are many directors and managers all around the buildings, so you really do have many bosses telling you what to do. That's something to get used to. The best thing about my job is the hours, the short commute, a feeling of stability, and the overall feeling of being at home with the residents and coworkers.

Top Job Titles	Average Salary
Housekeeper 9 salaries reported	$15.00 per hour
Home health aide 7 salaries reported	$15.00 per hour
Dietary aide 14 salaries reported	$15.00 per hour
Security officer 4 salaries reported	$15.00 per hour
Nursing assistant 2 salaries reported	$18.00 per hour

Working at Regency Oaks: Company Overview and Reviews

Regency Oaks

Regency Oaks Ratings

Popular jobs at Regency Oaks

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected