case manager

secretary

senior case manager

psychologist

administrative secretary

Regional Center Of The East Bay

I worked at the Regional Center for almost 5 years. As promised by my employers , the salary was not equal to my skills but there were a lot of paid holidays and they did reimburse for gas mileage.
I found that the paperwork ( reports in computer) was over one-third of the job, and there was a lot of telephoning needed.
About one-half + of the job was spent visiting clients at their homes, day programs or schools. There was a lot of planning and review of current placements and programs, and there were large group meetings at times involving other service providers, to coordinate services.This job always involved working with client families, as the clients are developmentally disabled.My supervisor was great to work with, as were other supervisors.The hardest part of the job was shifting caseloads too often. The most enjoyable part of the job was the fulfillment of knowing that you had made a difference in the lives of people who genuinely needed assistance.My co workers were dedicated, giving socially- minded people, and I liked every one of them. I learned a lot about how the social services system works and what exactly are the daily challenges of those who are developmentally disabled and of their families.

No longer employed there but while there, felt the organization was one of the best - most upper management really had the best interest for the clients in mind when making decisions.  Unfortunately, not all lower management were qualified for their promotions making the job more difficult than it needed to be, however, upper management always made themselves available for assistance.  Heavy caseloads.  If it weren't for weekends, I'd never have been able to keep up with all the paperwork - to do the job right anyway.  Able to control via creating own tools to assist staying on top of the caseload.  Clients (most anyway), were angels - I believe they were born without a 'mean' gene!  Very fulfilling work overall.

I've been here about three years and overall it's a great place to work. Case managers work a hybrid schedule with in office days twice a week. It can be overwhelming when you first start because it's such a vast organization where you could work for decades and still not know every service offered. In my personal experience the most difficult part of the job is dealing with incredibly entitled parents of clients. The best part of the job is helping your clients and making a positive impact on their lives. One thing that is frustrating is that policies and procedures are always evolving which creates a lot of confusion and extra work. They offer lots of vacation days which you can cash out when needed. You can also use about 6 days of sick time per year as vacation if you choose. 

The employees work very hard and long hours doing difficult work to help families receive services and support that simply would not be easily accessible or available at all. This is the perfect place for young people getting started in the field and young families. It is highly recommended that they have a career plan and clear achievable goals. In general, it is a good place to be of service to those who need so much.

The goal and vision of RCEB is noble but the work structure and work load is at times overwhelming and is not set up for a successful case management. Working at RCEB is not only about the RCEB but it involves the caretakers, group homes, day programs and many different services and altogether it is hard to meet the needs that are growing. Therefore, the stress falls on those in the front line and that is the case manager.

RCEB is a wonderful place to work. I started the November prior to COVID and had the benefit of training in-person with my supervisor and team, who were all welcoming and knowledgeable. The organization is large so there is some distance with upper management but still a sense of accessibility, though I personally never had the need. They also offer extensive and ongoing trainings, and there response to COVID was impressive. Benefits are great in regards to PTO, holidays, and WFH options. 

This place seems to be all about cliques and paperwork. It’s very rewarding to work with clients and be a part of meeting their goals, which is what I went to school for. While I understand that we have to even guidelines and laws for federal and state funding. It was a lot of red tape which made it difficult to help clients as much as I want to.  Management can be very condescending if you are not in their inner circle socially.  

What is the best part of working at the company?
CalPERS, staff - warm, friendly, professional, they’re loyal - in it for the long haul

What is the most stressful part about working at the company?
the aftermath of the pandemic - backlog, overflowing caseloads

What is the work environment and culture like at the company?
warm, respectful, supportive, family-feel ‘cause everyone’s been there forever

What is a typical day like for you at the company?
i do what i can, cases have doubled since the pandemic

Management/HR are Horrible and lack knowledge on every level.
Workplace Culture- No respect and the gossip is the worst. Current employees including Managers do not uphold the Organizations mission, because they don't even know it!
Did not learn anything that could be helpful in a different work setting, this company is outdated and needs newer software etc.

What is the best part of working at the company?
The clients and helping the families in need get the support 

What is the most stressful part about working at the company?
Cases too high and not enough support 

What is the work environment and culture like at the company?
Good not enough team support and on your own

What is a typical day like for you at the company?
Pretty routine and lots of paperwork

Top Job Titles	Average Salary
Case manager 76 salaries reported	$94,170 per year
Secretary 12 salaries reported	$63,806 per year
Senior case manager 3 salaries reported	$86,209 per year
Psychologist 3 salaries reported	$131,647 per year
Administrative secretary 5 salaries reported	$72,185 per year

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