medical sales representative

delivery technician

office assistant

equipment technician

entry level medical sales executive

Rehab-Medical

I have a love-hate relationship with Rehab Medical. At interview, my manager discussed 8hr days with a few occasionally longer days, that our branch was quote "the company laughing stock," and that they needed help to improve "our name" because they were talking about getting a promotion and hoping I or another interviewee could fill their role. That was a red-flag from the start but I looked past that to hopes of helping patients with my mechanical skills. 
1 week paid training in Indianapolis - major culture shock, meeting people you'll probably never remember once you're back at home, sensory and information overload ... except where it should count a bit more... Technician training was abysmal even though I appreciate the trainer. Reality is, they need to spend more time training in the field, a lot more! I spent a week training with an IS from out of state - who is amazing and helped me succeed but most other guys didn't make it. 
I cant say any day feels average for the first 6 months. You're constantly learning in the field in a sink or swim environment. An average for me was 5-6 stops replacing batteries/parts, diagnosing parts issues, and maybe a delivery or 2 with 30-40min drives in between stops an hour or more from the office, listening to mandatory meetings, and trying my best to keep it all under wraps. 
Most patients are rude until you prove you know what you're doing. It's extremely stressful. You quickly learn that you're a middle man, delivering messages such as: your insurance didn't cover your parts, or you're receiving a used chair, or I don't know why your parts didn't ship, etc. You're constantly in some awkward social situation that you have little control over and makes you look stupid/unprofessional and again, have to prove yourself to the patient in addition to figuring out the issue calling multiple departments/vendors. Technicians take most complaints on the nose and at times take the blame, even when its out of their control. 
I quickly made my way to a pedestal position, I'll call it, but the pressure to consistently deliver more and more and more is EXTREME! The message is clear, they only want winners and when you start to crack from the pressure there's no lifeline, just more more requests to give more, to do better. 
And that's when the manipulation, blaming, and gaslighting started. It never mattered what I did, it was never good enough. I was constantly compared to my coworkers and other top performers, pitted into a sick form of competition. 
Also, those promised 8hr days had quickly turned into 10hr days and several 12hr days over months. 
Not too long after, I'd say half the branch quit. And we, despite some shorter days, were asked to pick up the slack. Company minimum is 3 stops, we were doing 6 or more a day, and still asked to do more, encouraged to work our weekends off, gaslighted and guilted if we didn't. We are constantly pressured to be an ATP but the certifying body's requirements are steep, especially if you don't have a degree (4yrs + an ungodly amount of hours). It just adds more pressure. Core value Work Hard with Balance is missing all of the balance. 
Teamwork is also emphasized here but it beats me how you're supposed to work as a team when you only interact with a team over the phone/Teams. Oral and written communication is paramount but don't expect to ever see the team. My experience was more lone-wolf. Sure I'd work with ATPs occasionally and my IS and OAs but, I never felt like I was part of a team. And part of that is because I arrived before many and returned to an empty office I was required to secure. 

I loved some of my patients, the autonomy, and learning the mechanical/electrical skills. Beyond meeting a few great people, my experience has been quite sour. 

What is the best part of working at the company?
One of the best parts of working at Rehab Medical is the meaningful impact the work has on patients’ lives. Every role — whether clinical, operational, or administrative — directly contributes to helping individuals gain greater mobility, independence, and quality of life. That sense of purpose makes the day‑to‑day work genuinely rewarding.

What is the most stressful part about working at the company?
The most stressful part of working at Rehab Medical often comes from the fast-paced environment and the complexity of coordinating patient care. Because the company handles mobility equipment that involves physicians, insurers, therapists, and internal departments, timelines can get tight and delays in one area can quickly impact others.

What is the work environment and culture like at the company?
🤝 Collaborative and team‑oriented
Most teams work closely together and are quick to support one another, especially when navigating complex patient cases or insurance requirements.
💬 Leadership that’s approachable
Managers and directors are typically open to questions and feedback, and many people feel comfortable bringing up concerns or ideas. Leadership encourages communication, even though it doesn’t always feel perfectly streamlined.
🚀 Fast‑paced, growth‑oriented culture
The company is expanding, and with that comes a pace that may feel quick and ever‑changing. Employees who enjoy adapting, problem‑solving, and taking initiative tend to thrive.
📚 Continuous improvement mindset
There’s a growing focus on refining processes, improving systems, and elevating patient experience. Employees who want to contribute ideas often have opportunities to do so.
🎉 Employee‑focused touches
Recognition efforts, team celebrations, and mission-centered communication help reinforce a positive culture and remind employees that their work matters.
🏥 Purpose above all
Even on challenging days, the culture is anchored by helping individuals regain independence — which creates a workplace where people feel their contributions genuinely make a difference.

I’ve been with this healthcare organization for over 10 years, and the experience has been incredibly rewarding both professionally and personally. Working in healthcare is meaningful on its own, but doing it in an environment where you can truly see the impact on people’s lives every day makes it even more fulfilling.

One of the biggest strengths of this company is the emphasis on growth and development. Over the years, I’ve had multiple opportunities for advancement, each one allowing me to build new skills, take on greater responsibility, and continue progressing in my career. Leadership consistently supports internal mobility, and there’s a genuine commitment to helping employees grow rather than stay stagnant. Professional development resources are widely accessible, and managers encourage continuous learning.

Work‑life balance has also been a major positive. Expectations are fair, and the company understands that employees have lives outside of work. This balance has allowed me to thrive both at work and at home, which has been invaluable.

Another standout aspect is the overall compensation package. Beyond base salary, the benefits are exceptional. The insurance plans are comprehensive and competitive, offering strong coverage options. The 401(k) match is generous and helps build long‑term financial stability. The HSA contributions are some of the best I’ve experienced, making healthcare expenses much more manageable. Tuition reimbursement is a huge perk that supports continued education, and the employee assistance programs are robust, accessible, and genuinely helpful during times when extra support is needed.

My only constructive feedback is that while total compensation is strong, there are occasions where salary feels slightly below market based on workload and experience. Still, the benefits, culture, mission‑driven work, and consistent opportunities for growth more than balance out that concern for me.

Overall, I truly love this company. It’s a place where people care about the work, care about each other, and care about continuous improvement. After a decade here, I’m still proud to be part of this organization and excited for what the future holds.

a typical day at work: Do everything yourself. If you are good at your job they will pile everyone else's job to your to do list. 

what you believe you learned: Nothing other than how to deal with poor management that believes in favorites and how to drink.

management: Poor, the play favorites. If you are good at the job they reward you by making you do everything. If you do roll over and kiss their butt then they don't like you and either fire you or make you hate it so that you quit. 

workplace culture: It is awful they say that they take pride in the culture. That is only true if you work for the corporate office and can delagate all of your work to someone else so you can go fish on the lake or drink during the potlucks they are always hosting. Other than that they don't care about you or your office. The roof could be caving in and mold everywhere and it takes an OHSA compliant to get anything done.

the hardest part of the job: Dealing with a poor work environment. Everyone pilling their job on top of you. Getting in trouble for doing what you were told to do. Having to push patients three months out because no one wants to work for this company. The pay is not worth it either. 

the most enjoyable part of the job: Knowing that you can somehow make a difference with patients if you are able to get their equipment to them. The experience it gives you in the health care field so that you can go to a better company. 

Rehab Medical is a company that has the potential to be one of the most successful companies in America. With that being said their overall management is mediocre to say the least, also the supporting upper-management does not offer the best support needed for them to succeed; questionable fraternizing exist between some members of management/upper-management. The average management there is over-worked, often lied-to regarding work-life balance, which was the hardest part of the job. My first day there was the most-enjoyable part of the job. A typical day at work there includes their system(s) & overall business-practices not as efficient as it needs to be, which I learned almost immediately. Some members of management had often (and unethically) pry into employee's personal business (non-work related) with the intention of setting them up for failure/termination. The workplace culture involves employees overall are over-worked and underpaid; there's been incidents in the short time I was there that associates were often forced to do overtime or risked termination- leading to heighted levels of stress & anxiety. Although this company is relatively new, these practices must change in order for the company to truthfully succeed.

Company review:
-Toxic leadership at director level and above with culture of sabotage and passing blame. 
-Lack of communication between departments.
-Constant turnover across departments.
-Health insurance had such a high deductible it was cheaper to pay cash for my meds.
-401k matching only paid out once a year at a non specified time to save money due to constant turnover. In my year and a half with the company I didn't receive any matching.
-No cost of living salary increases

Operations Manager review:
-Constant initiative changes that results in additional work being delegated to the branch manager position with no increasing in pay to compensate.
-Every few months there was a new policy change implemented often without corporate making sure the corresponding IT infrastructure was working before hand.
-Company staffing model for branch offices leaves several key roles unfilled until corporate deems the branch profitable enough. Does not provide additional compensation or consideration for employee having to take on responsibilities for these unfilled positions.



What is the best part of working at the company?
They pride themselves as promoting a work life balance.

What is the most stressful part about working at the company?
As a former senior tech, looking back, despite being on top of the maintenance needed for one particular brand of chair, it didnt seem to matter. Just corporate thinking wveryone can pass the atp exam and having us do zoom meetings while driving, and more useless zoom meetings. It seemed more about the poltics to corporate over the patient and the lemons they were sold.

What is the work environment and culture like at the company?
Brotherly vibe amongst tecs. Culture has changed as it was ran previously more like a franchise where as now its all corporate. Example keep maintaining th3 chairs but now more useless zoom meetings to talk about whos the favorite from each office with useless kudos ans time waster meetings with new compliances and stuff everyday.

What is a typical day like for you at the company?
Either really slow day or running around exhausted all day meeting the quotas of chairs to be delivered.

What is the best part of working at the company?
You received a paycheck...that's about it.

What is the most stressful part about working at the company?
No leadership, no training, and no support. No matter how outrageous the customers lie about their service, company never backs up the technician.

What is the work environment and culture like at the company?
If you worked at the home office in Indy, you got raises and promotions on a regular basis. Satellite offices, the ones that actually make money for the company, you had to threaten to quite and work for a competitor to get a $.25 raise.

What is a typical day like for you at the company?
If you had 4 mobility chairs to deliver, 2 of them wouldn't work, despite company policy that all chairs had to pass inspection at warehouse prior to scheduling the delivery. The office manager would schedule a tech to put in 400 mile day expecting you to drive, deliver, and/or repair chairs on straight time, impossible!!

I receive phone calls from patients needing technical support for their mobility devices, power wheel chairs, scooters and hospital beds. Gather needed prescriptions and necessary documentation for submitting claims to insurance. Communicate these orders  with purchasing department for parts. Daily email correspondence with office managers in 12 different states and direct contact with a sales team in need of service.  I have gained experience with private insurance as well as Medicare and Medicaid and billing for services rendered.  The most rewarding part of my job is making a difference in the lives of our patients by restoring their independence through our medical mobility products we provide.  The biggest challenge that I have faced while working here is the late shift.

Miserable to work for most of the time. Constantly changing policies created by vanity projects for the higher ups. Terrible pay, not competative at all. Toxic corporate culture. Terrible customer service and team work. They will work you to the bone and not support you in moving up or pay raises. For a raise you have to basically beg multiple levels of management repeatedly for a dollar. If you do not work at the corp Indi office, they do not care about you!!! Only Indi office gets the "perks" they love to hype up. They heavily micromanage and pressure you to go above and beyond with the only reward or aknowledgment being entered into a drawing for a chance to go on a luxury vacation "excellence trip" with the ceos. all work, no reward. No support with difficult patients and they will throw you under the bus at any given chance.

Top Job Titles	Average Salary
Medical sales representative 89 salaries reported	$93,567 per year
Delivery technician 4 salaries reported	$18.00 per hour
Office assistant 32 salaries reported	$17.30 per hour
Equipment technician 118 salaries reported	$20.86 per hour
Entry level medical sales executive 1 salary reported	$20.00 per hour

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