guest service agent

event staff

custodian

technician

maintenance specialist

Reid Park Zoo

A hard working culture but fun too.  If you love animals and are passionate about conservation this is the place for you.  

The management does an employee survey each year and makes changes according to the results.  It’s nice to feel heard and listened to. 

They have free staff lunches sometimes and a company picnic every year.  You get 40% discount in zoo cafe and gift shop. 

The healthcare insurance is very affordable and they have a good range of benefits and an Employee Assistance Program.  

There is a monthly All Staff meetings so you can find out what’s happening and what’s coming up.  We get regular training. Some is job related and others are safety related such as emergency drills.  We have a Safety Committee with a mix of hourly employees and management.  Safety is important and we look out for each other and try to keep improving.

This is probably one of the worst run zoos in the country. During my time at the zoo, I saw way too many quality & passionate zookeepers fired. Those who stuck up for or supported one of the outcasted zookeepers were fired too. RPZ is a good place to get your start in the animal industry & gain some experience, but then get out as soon as you can. There's a lot of gossiping, gaslighting & cliquish behavior that starts at the top & trickles down. Allegiance is definitely rewarded more than hard work at this zoo. It was brought to my attention during my time there that "Reid Park Zoo is where good animals & zookeepers go to die." Very good collection of animals for a small zoo, but the true definition of a toxic environment with an unhealthy dose of gaslighting.

Being at a zoo with the animals is a dream. Sadly, it’s not a good place to work. Majority of management believed they knew everything. Almost all ideas employees brought to the table were shut down immediately. Employees were not heard and were underpaid. Some managers routinely said inappropriate and unprofessional remarks publicly. Management was all about appearances rather than doing the actual work. Not an inclusive workplace. For example, HR employee made ableist remarks. Policies and culture were ableist.

The job at hand was wonderful, most of the employees were amazing to work with but at the end of the day management and HR is a huge disappointment I wouldn't recommend anyone to this selfish company, the lack of communication alone is very insufficient, they prioritize friendship over building an amazing foundation for the company. It is definitely a revolving door type of company. 

There is a lack of efficiency within this zoo. Its starts with management and trickles down to the rest of the staff. Politics also play a very strong role here, along with gaslighting from some members of management. While the animal care is very good, the employee moral and stress levels are terrible.

This was a volunteer position. I would come in on weekends and educate zoo guests about animals, plants, conservation, sustainability, and ecosystems. I helped facilitate summer camps for children ages 6-13, volunteered at fundraising events, and assisted with a few behind the scenes tours.

I ran the carousel 
Took payments for Giraffe feedings
Never got to do anything else and it got boring. 
I mentioned hours and a schedule that would work for me and that never got changed even though management asked. 

Fun retail sales if you like people and animals. Fun learning about all the zoo information and sharing with visitors. Manager at the time was extremely disorganized and accused employees of misconduct with no ground often.

Treated poorly and did not do any of the tasks I was told I would get the opportunity to do. Instead of an encouraging learning environment where I was given the opportunities I was expected to be given, I was essentially just told to stand around and do whatever nearby workers wanted. 

I was a teen volunteer for 3 years. In the very beginning it was fun because the management was better, as the years went on it got worse, but I would have stayed if I didn't move.

Top Job Titles	Average Salary
Guest service agent 3 salaries reported	$17.27 per hour
Event staff 1 salary reported	$17.15 per hour
Custodian 7 salaries reported	$18.69 per hour
Technician 3 salaries reported	$18.92 per hour
Maintenance specialist 2 salaries reported	$19.00 per hour

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