technology solutions professional

medical equipment technician

delivery technician

rehabilitation assistant

rehabilitation technician

Reliable Medical Supply

What is the best part of working at the company?
They’re good about providing a good work/life balance. 

What is the most stressful part about working at the company?
The workloads are way too much. The more you do, the more they pile on you. Teams are short staffed and overwhelmed but management doesn’t care. As long as they hit their budget numbers, that’s all that matters to them. 

What is the work environment and culture like at the company?
It’s all a facade. Upper management pretends to care about employees’ wellbeing but they really don’t. You’re just a number to them. They rake in the bonuses while the underlings break their backs just to keep up with their workload with little to no recognition. And definitely no bonuses for employees,  unless you work in rehab, the only department upper management cares about. 

What is a typical day like for you at the company?
Endless emails and meetings. Dealing with angry customers because we can’t keep up with the workloads dumped on us.

Reliable Medical Supply works hard to make each employee feel valued in their role.   There are lots of training opportunities.   The company promotes employees within quite regularly. Lots of fun events and very nice culture.    No work on weekends, nights or holidays with the exception of a very small number of positions that take call. Very patient focused.   The work load is high but everyone shares in taking responsibility to get it done.   Very skilled staff.  Great management team.   They really listen to their employees and they are excellent at showing their appreciation.

I thoroughly enjoyed my years at Reliable.  I found the management to be great to work with, and my last manager was amazing.  The staff was great to work with and I had the opportunity to get to know employees from various departments.  I learned a lot about the healthcare world and what goes into providing supplies and equipment to patients.  I always felt appreciated by management and my fellow coworkers.

Working at satellite office was much better than working at corporate. Branch manager was very good at his job and knew how to handle his employees. very good group of people that worked well together. 
Biggest issue was disconnect between corporate office and satellites. The offices didn't run the same and the small offices had one person running many small programs where corporate office had one person running one bigger program with very little communication. 
  

My day was based on a patients needs throughout the twin city area, as Relaible is a Home care company. I enjoyed educating the patients, setting up equipment and the smiles on their faces when they knew they had all the information they needed to feel comfortable in their homes with their medical equipment.
Reliable is very good to their employees with many benefits and they genuinely care for them.
The people I worked with were kind, happy and resourceful.

a typical day is knowing that everyday new orders were going to be set up with verifying insurance benefits to the patients needs and still maintaining current customers monthly orders. Some of the co-workers were very helpful with being team players, then some of them were not. The hardest part of the day would be not understanding insurance terms with product necessity.

This company is run by complete carpet in people equipment is not cleaned properly nor our technicians trained properly they expect you to drive 500 miles to an establishment learned that their office people have sent the wrong part you have to go right back Sometimes you work 40 hours in three days and expect to earn two days of overtime and they tell you to stay home their customer service skills are terribleService skills are terrible

It use to be a good place to work. Turn over rate here is terrible for management and regular employees. Company has NO structure. Upper management does not care about employees at all. They have done some "Restructuring" changing some roles and adding additional responsibilities to employees without any training. The company has not set any of us up for success. 

Reliable Medical and Accucare are a combined company, which made deliveries a little tricky. The staff are friendly and would do most anything to safely accommodate patients and residents, but due to the size of the staff, a lot of things can fall through the cracks.  Misunderstandings and conflicts can be an issue.

Overall a great place to work. Great work life balance. Learned a lot about insurance. Learned a lot about Durable Medical Equipment. Hardest part of the job is constantly having to recheck my coworkers work to ensure The job is completed accurately. 

Top Job Titles	Average Salary
Technology solutions professional 104 salaries reported	$129,394 per year
Medical equipment technician 18 salaries reported	$21.58 per hour
Delivery technician 18 salaries reported	$19.89 per hour
Rehabilitation assistant 12 salaries reported	$20.88 per hour
Rehabilitation technician 9 salaries reported	$22.89 per hour

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