security officer

armed security officer

field supervisor

security supervisor

flex officer

Reliance Security Services

Typical day at work: as a part-time overnight armed guard at cannabis dispensary, the typical night at work involved a proper shift change with the previous shift guard who would also pass down what if any persons were still on the premises, securing the driveway with the makeshift security chain, and monitoring the dark driveway and poorly lit parking lot and building as well as property perimeter fences and walls for criminals intruders (this had to be done from a personal vehicle since the company didn’t provide a vehicle).

What you believe you learned: I learned that there are some very good guards who are in such dire need for work that they would even take a gig like this to work their way up in the security guard profession. I also learned that Reliance Security couldn’t care less about the lives of its employees and is far more concerned with not losing the client. 


Management: extremely poor communication and total disregard for the lives of the guards. No real respect for military veterans despite the fact that we often bring a much more sharp perspective on security in general for obvious reasons. My direct supervisor would outright ignore texts and important issues, including completely preventable life-threatening acts by the client’s employees. 


Workplace culture: toxic culture marked by an “every man for himself” mentality because the management had zero regard for the lives of the guards. 


Hardest part of the job: the horrible culture of distrust and disregard for the lives of the guards were by far harder than any armed criminal which roamed this particular area of town. 


Most enjoyable part of the job: in hindsight there really wasn’t anything enjoyable.

First off, they will charge you $250 to qualify to work for them as an armed guard. That should set off an alarm for you right there. I worked at two different sites for this company. The first was a dispensary. It was cool, but they valued their reputation over their safety. I then transferred to a theatre. That was a mistake. The theatre is poorly maintained, so after the doors were locked; security had to follow each customer to make sure the door closed. There is also a gate that goes to the back of the theatre that can easily be opened, which is a huge security risk. I was told I could start at 630 PM by a member of the Executive Team for Reliance. A member of the Field Supervisor team threw a fit about this. I advised him to speak to the Executive Management individual who gave me the permission and he said "he over rules them". So, the Management does not communicate with each other. I told this Field Supervisor what I thought of him and I resigned. All of a sudden, the Executive Management individual developed amnesia and insulted me every which way he could. In conclusion, if you want low pay; poor management and to be backstabbed; this is the company for you. If not, run away fast. 

Horrible culture and complete lack of knowledge regarding recruitment, development and retention. Plugging holes with any available warm body seems to be the objective. The interview process for new hires is broken, policies are not enforced, and administratively it is a complete disaster. There are (2) young women that work in the office full-time. Both seem to be knowledgeable and assertive within the parameters of their outlined duties. However, when an organization is busted from the top down, no amount of subordinates can have any positive impact, only input. I am completely shocked that this company is still in business considering the blatant disregard that they have for client satisfaction.

Typical start of the week is getting your schedule and seeing the uneven times that you will get off or start.   Whatever is advertised  in the posting it is not what you will be working. Most of the other officers are very helpful and do want you do the job right. There are no benefits so keep looking for a job while you work here. 

"I had a truly disappointing experience working with Reliance Security Services. The management is severely lacking poor communication, disorganized leadership, and questionable corporate decisions. There’s a complete lack of respect for employees pay is often late, and there are no incentives or appreciation for hard work. It feels like they only care about having a warm body in a chair, not the actual wellbeing or development of their staff. I wouldn’t recommend this company to anyone looking to grow in a supportive, fair environment."

Making key rounds when it was cold and snowy was the toughest part of working there. Great employees to work with. Management was fair. I learned how to work without supervision. Meeting new and different people was the most enjoyable part of this job. A typical day at work would consist of checking log book and notes of previous activity, then report to my working assignment.

It’s a 1099 Job so no taxes are taken out you have to put that aside and know how to budget. They give you non maintained vehicles. You work 6 months then your off 6 months. No training expectation is you know what your doing. Management is in Chicago I was downstate they don’t come down. Everything is ran through a app. Pay is direct deposited into your account. Would not recommend as you are contracted employees so no benefits. 

Very unprofessional company when it comes to organizing events management is Misleading and they mess with your paychecks and your hours I recommend anybody working for them keep track of your time and don’t count on this being long-term work. Also management treats you with no respect your disposable to them

My duties as a security officer consist of keeping the designated area safe and secure, as well as handing out any citations to violations that occur. Also, while giving great customer service you have to be a deterrent to your surrounding areas. Doing deggy points every hour consist of the job. Patrolling around in parking garages and inside of the buildings.

Horrible management the owner of the company is a joke.    You have to check your check every week to make sure you're getting paid correctly they will short you on hours and not pay you what you were supposed to get paid for working a particular site. they do not care about you one bit and I put you at some of the worst job sites in Chicago

Top Job Titles	Average Salary
Security officer 197 salaries reported	$19.06 per hour
Armed security officer 49 salaries reported	$22.02 per hour
Field supervisor 14 salaries reported	$26.18 per hour
Security supervisor 9 salaries reported	$25.44 per hour
Flex officer 7 salaries reported	$18.36 per hour

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