software engineer

account executive

client success manager

senior software engineer

manager

Relias

What is the best part of working at the company?
My coworkers and immediate supervisor were really wonderful. I liked the youthful energy from the dev team contrasted with the burnout of the SME nurse writers. 

What is the most stressful part about working at the company?
The productivity wheel. They say you have unlimited PTO, but you really don't, because it is factored into your productivity percentage every year. We all "knew" you could only take 15-16 days off/year and stay acceptably "productive," but they still tout that unlimited PTO (that they never have to pay out if you don't take it), and people clung to it like a life raft. 

Also, they were not forthcoming with their plans for back to office. I felt it and left before it happened, but many of my coworkers were shocked when Relias announced a return to office plan. 

What is the work environment and culture like at the company?
Overworked and underpaid (except the c levels, of course). You think it's better than a hospital, and it might marginally be so, but the expectation that we research and write 6,000+ meaningful, engaging words in 40-60 hours on a specialty subject that we had to support with 5+ references within the last 5 years is actually ludicrous. 

The upper levels of management are also catty. One of them made a mistake on one of our writers' budget/capacity last year, and rather than correct it and apologize, she barred that writer from other projects, saying that, "if the writer doesn't have time to do their assigned work, then they don't have time for enrichment activities." That pretty well sums it up. 

What is a typical day like for you at the company?
Arrive at work, sip coffee while checking emails and planning the day. Outline a section, meeting at 9:30. Spend the rest of the day writing or focusing on images/interactions.

The company culture emphasizes advancement; however, you must remain in any role you have for at least a year before they will consider you eligible for advancement, regardless of your skill sets and regardless of openings within the company. After a year, it only means that you are eligible. Many people stagnate in positions for years before they are looked at for advancement. 

Pay is inexcusably low compared to the industry standard. Any time pay raises are brought up at company meetings, the subject is squashed quickly. HR will attempt to tell you that you are getting a lot of other benefits instead, such as free health care and unlimited PTO. This is a ruse. Yes, health care is free, but the annual cost doesn't come close to offsetting the difference in pay you are not getting. PTO is "unlimited" within reason - the asterisk is do not abuse it. There are so many wasted perks in the office, such as the free coffee/tea machines and monthly beer busts, that I had wished the cost to finance these was funneled into employee pay instead. 

Your work is micromanaged within an inch of its life, at least in Client Support and Implementation. Further up the totem pole, you may not encounter that. But they're all about the bottom line and making sure you as productive as humanly possible with little room for down time or error.

You can make a career out of Relias if you choose to, and if you're just entering the working world with limited debts then it is a fine place to work. If you are mid-career level, be careful that you may not get the kind of recognition that you feel you deserve.

Since the arrival of new sales VP at Nurse and Communities, the workplace environment deteriorated significantly. Sales  VP leaderships used scare tactics, threatened job security, and created a divisive atmosphere where employees were pitted against each other, fighting over territories and leads. Promised on-track earnings (OTE) were much lower than expected, with most reps making less than a tank of gas in commissions, even though sales targets were too high, and the products failed to perform. Unlimited PTO was essentially eliminated, and any attempt to take time off was met with scrutiny and an expectation to work during days off. This obliterated any semblance of work-life balance, leaving employees overworked and stressed out. New VP leadership systematically fired dedicated sales employees to make room for their own hires. Candidates should approach career opportunities with Relias with caution, especially given the unhealthy workplace environment at nurse 

Relias went through a lot of change during my time there, which has its ups and downs. It could be great because you felt a part of something that would be bigger tomorrow than today. I had an opportunity to work with some really great people and build excellent relationships, both professional and personal. It could also be difficult as it often seemed like we were figuring it out as we went (for some that could be a positive). 
What I found most difficult: it felt like you could get different direction depending on who you were talking with, sometimes different direction even from the same person. The company has a long term vision for what it will become but it's not there yet and that created some uncertainty.
Overall, Relias is a good company to come in at entry level. If you work hard and are successful, you will be rewarded and have a chance to move up quickly.

It is as if the leadership of this company takes pride in paying salaries lower than market value.  They don’t seem to get that if you pay peanuts you will attract underachievers.  They continue to lose talented people who produced, in exchange for inexperienced people who require constant management and take a long time to get up to speed if at all.   This causes delays in delivery and mediocre products.  With the low pay, they still dictate professional attire as if that makes a difference when most staff is not client facing.   However they do focus on team building events, entertainment, and snacks...  If those things are important to you, then this is the place to work.   Or if you want to work hard and learn a lot to move on, this would be a great place to start.

IT is an afterthought here.

We were bought by a European company recently so there is some uncertainty in our direction.

 The Engineering department is not much more than a couple of us recent grads keeping the website up. Relias does not pay competitive salary nor invest in training oppourtunities.

The architecture is very poor and no one has confidence it is sustainable for growth.

Not bad if youre just coming out of college and need a paycheck to write some light C# code.
You will not get promoted nor advance in your career.
 
Leadership is severely lacking at all levels.

you can wear jeans though and work from home if needed so thats not bad.
they have also talked about unlimited**  PTO in 2016.

At least they are trying to fight the attrition if they cant pay market value

Relias is in a growth industry and has a strong Marketing team, but they have an average sales team. The business is 95% B2B.  Individual practitioners and small private practices make up the other 5%.  Relias is putting a focus on that segment but has no customer information and they do not have the mechanisms in place to sell to that market successfully.  

They overestimate their brand recognition and product management (content) capabilities.  Relias frequently drops courses needed by professionals and does not replace them in a timely manner.  This is a huge problem.  

That said, Relias has a lot of talented individuals and is in a great position to grow if, and when, they address the issues holding them back.

The company is all about the bottom line. Many of the members of the management team work during PTO or on weekends or in the evenings. It seems as though they expect the other workers to do the same. That is NOT an appropriate culture to create for your department. 
They claim unlimited PTO but then PTO time is figured into productivity so it is not at all unlimited. 
Communication between an hourly employee and the leadership team is poor. 
I used to love doing what I do but this job made me dislike it! I would not recommend working here to anyone! 

The mission of Relias is "to measurably improve the lives of vulnerable populations and those who care for them..." I wasn't the end user of the product, so I cant say how the learners felt about how successful Relias was, but as a worker, I cared deeply about this mission, but did not feel like my life was measurably improved by working at Relias. In fact, year after year my health deteriorated while trying to live up to the expectations there, and many of the coworkers experienced similar outcomes. If your employees are providing this product to improve the lives of others, you should take care of them so they can continue to do so. Having said that, the people I worked directly with were great, and there were a lot of good benefits, but not enough to outweigh the cons by the end.  

Relias has to be the worst company I have ever worked for. They "pride" themselves with being a great place to work and having a fun culture, but it's all a facade. The decisions made by upper management are not thought through prior to implementing and they operate reactively, rather than proactively. Relias overworks their employees while also underappreciating them. The office itself was once a very nice place, but again, upper management decided to do away with assigned seating and they wonder why no one wants to come back into the office. Sure, the office has a Coca-Cola Freestyle machine which is cool and all, if you can get over the incredibly toxic work environment. Do yourself a favor and don't apply to this company.

Top Job Titles	Average Salary
Software engineer 4 salaries reported	$88,011 per year
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Senior software engineer 5 salaries reported	$131,000 per year
Manager 4 salaries reported	$110,000 per year

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