pharmacy technician

registered nurse manager

pharmacist

staff pharmacist

senior pharmacy technician

Remedi SeniorCare

A typical day includes working at least 10 hours per day. Setting up newly and readmitted residents from Nursing Homes and Assisted Livings into the system. I only add their basic information including name, date of birth, social security, doctor, room number, address, and their insurance information including medicare and medicaid. It also includes adjudicating rejected claims from insurance whether they are requiring prior authorization, refill to soon, or not payable by insurance or medicaid. Along with that, I also run test claims for future fills of medications since some homes are billed at the end of the month so trying to find out if prior authorization is required is some thing I try to be proactive about to have the doctor get done ahead of time if they are not going to change the medication. There is a wide range of people who work at the company as you see at most place. There are those who stay and make sure everything is caught up and done before leaving so the next shift is set-up for the day. They have those who come and do their time and leave, along with those you come just for the money and don't work at all and aren't really sure what they are doing and don't ask questions on things as well. There is no training program when hiring new people which has caused multiple errors setting up accounts, billing medications, and causing a few people to leave as well since they were unhappy not knowing what they were doing. The hardest part of the job is when trying to get medications sent out and I can't get a hold of a nurse at the facility for approval for something or needing to double check information on someone. It is also hard when processing claim rejects and an insurance plan denies giving a claim override but you know it is available because every other person you have dealt with before has given it to you. There have been multiple changes to how we do our processes for admissions, prior authorizations, and run routes out the door. All decisions are made from management and corporate with out the opinion of the people who have to do the every day tasks. By them doing this, it causes major problems down the long run and actually more problems then needed if things were left as is since we never had angry nurses or doctors before. The most enjoyable part of the job is most of the people on my actual shift. Getting along, getting help, and enjoying the company of the people you have to be around day in and out every day, 10 hours a day for 5 days a week is always a plus. Management isn't the easiest to talk to as times when there is an issue that arises. Depending on the situation and the department depends on who you need to talk to for things to get fixed. Each department head for the most part also has their favorites as well. Management never works weekends or holidays and never picks-up extra hours to cover if someone calls in sick. Not all managers know how to work in their own departments either, which causes problems when coverage is needed because that is why the would never be able to fill-in if they couldn't fine someone else to.

Remedi Seniorcare is a growing pharmceutical company with several locations across the US. The Baltimore pharmacy is the largest locations, and the most disfunctional due to the contast change in GM's and the influx of employee's coming and going. You have numberous long time dedicated employee's who've stucked with the pharmacy, and seen its share of growing pains over the years. The biggest complaint you hear from employee's is that they take on more contracts and work than they have employee's to handle. Salary range for hourly employee's is inline with the pay rate of its competitors. Most of the upper management and executives either worked at Omnicare or they we're referred by someone who worked at Omnicare. With that, they bring the Omnicare way of doing things to Remedi which hasn't been received well by employees. Everyone is a hard worker (from the employee's to the management staff), but   individuals do not understand the purpose of their job and how important their contribution is to the overall success of the organization. The message is not communicated from the CEO down through the ranks to subordinates, and that leaves individuals feeling unimportant and uninspired.

Workplace culture can best be described as"no culture at all". 

Paraphrasing the website Undercover Recruiter and writer John Feldman  ‘no culture at all’ is defined as a work culture driven by apathy and indifference, devoid of teamwork and collaboration and with no measurable goals, and thus no pride of achievement or accomplishment. By definition, the culture is not negative (otherwise it would fall into the other category); it’s simply not conducive to success.

After my past job in the medical field I thought this was a great way to get my foot in the door in another aspect to grow within the medical field. It was too good to be true though. During my first phone screen I informed the reason I had parted ways with my last job is because I was lied to about a promotion and raise. HR ensured this company was different and gave me the rundown of the pharmacy technician certification process and that I would be training for 2 weeks in fulfillment and then begin the certification class. During my  in person interview the Operations manager gave me the same explanation when asked the question he said "2 weeks in fulfillment and the certification class begins". During my orientation I had asked the HR stationed at the pharmacy the same question which she then rolled her eyes and said "I dont know soon I think".I started working in fulfillment with no training whatsoever, the supervisor handed me a scanner and didnt explain anything so I had to ask coworkers for help and explanations. During my shift I asked the supervisor about the certification process and she told me the class wasnt for another 3 months and that the company doesn't have to legaly certify you until 6 months of employment. I waited a couple more days to see if the supervisor was going to train me and she did no training at all. So I emailed HR about that and the fact that the operations manager and the HR lied to me during the hiring process about the certification process. They tried to sweep that under the rug saying I misunderstood and that they would look into proper management and training. Nothing was done by them, the training was still awful. Coming from a role as an acting branch supervisor at my former job I never turned my back on a new hire or trainee during the training process no matter how busy the work day was. DO NOT WORK HERE!

typical day of work is pharmacists who dont know how to work the system and shout out things for the techs to fix while we are working on other orders. there is no such thing as a working order in this place. they show you something once while your shadowing someone and expect you to have it memorized after seeng it once. they dont really train properly but when your hired you are in a 4 week traning class but when you come out to the workfloor, its a whole other world in which you know nothing about. favoritism exists very much in this workplace and if they don't really like you, they will find any reason to get rid of you. they are very selective in who they do things for. employees come and go so often, i think the longest i have worked with someone  consistently thus far has been about 10 months. prepare to not have a life if you work with remedi because the morning shift runs out when the clock hits 4:30 and leave the night shift behind with a ton of work. scheduling is very unfair, some people are stuck working every night and every weekend as some people work every morning and have almost every weekend off or rotate between a few people to cover ONE day out of the weekend out of the month. Everybody talks about everyone. it feels much like high school. management is a joke and they either talk bad about you behind your back while your not there only to end up hearing about it later or they blatanly whisper to each other. very unprofessional. There is nothing really enjoyable about working here other than the paycheck but then again with the commute and amount of traffic you have to deal with to get here at almost any time of the day, its not even worth it. they dont even have a difference in over nigt pay right except on fridays after 5 pm. bottom line, unless your single and have only a dog, do not work here. it sucks!!

Typical workday for me as a technician/supervisor involved working to maintain equipment that was in constant state of malfunction. The company paid hundreds of thousands of dollars for equipment that doesn't work correctly from day one and expected us as technicians to make constant adjustments and corrections to meet bare minimum efficiency numbers.  Mechanical and electrical changes were the norm every single day that I worked there.  We communicated information on daily activities via emails that seemed to go unread because nothing changed ever. Training was a two-week fiasco walk-through with a so-called knowledgeable engineer who knew nothing about engineering but everything about his ego.

Management had no sense of direction except keep the poor equipment running at all costs, and don't complain about the horrible engineering that you see.  It's all about making money instead of doing the right thing. Employees who communicate ways to improve things get blackballed and treated as dummies.  Management allows equipment and the facility to be run in a state of poor maintenance and filth.  For a place that provides medications to the elderly, you would think, there would be a serious effort to maintain a clean environment.  There don't!  Crud and filth built-up from years of neglect.  Hope they get a true health inspection soon.

Hardest part of the job was seeing all of us in the same boat. Poor employees accepting horrible conditions because we needed the money to feed our families.

Most enjoyable part of the job was walking away under my own conditions!!!

This company is run by a private equity firm to make money off of Medicare.  My problems started on day 2 when I asked a simple question to my manager and walked out of the pharmacy in-front of everybody to be reprimanded.  When the COVID outbreak started I was reprimanded for wasting company supplies such as gloves and a mask while doing proper infection control that any medical professional would do.  Within three days that was the standard operating procedure.  During on-boarding I felt I was rushed to sign an NDA that any criticism of the company was a terminatable offense, but could not read it fully, as "we are busy and need you to get back there working." When I asked if I could have a copy of what I signed, I was told, "We will keep it in your personal file."  Starting pay is $15/hour, but with the only healthcare they provide it turns out to roughly $12ish/hour for a high deductible plan that you will never be able to utilize.  You are told you need to take your lunch and 2 15 minute breaks but on those days your numbers are always subpar.  Before, I was terminated with no prior written or verbal warnings a member of management would sit 20 feet in front of me on his phone playing MEME sounds clips and asking, "Can we print?" over and over again while the rest of the staff was racing around as hard as possible to complete our tasks before a deadline.  INDEED, I  would not be able to provide such detailed information of my experience to be untruthful about this if you find it violates your Guidelines.  Please, have some morals.

Everything is counterproductive. The things you learn in training essentially get tossed out the window once you are on the floor. Policies and procedures  constantly change. Hard to get out of your department if you produce great numbers. The GM is nice and tries, not perfect but tries and is easy to talk to when you catch him. Supervisors complain that you arent taking iniative or stepping up. But when you do or point out things that are incorrect, they get upset and act as if it is a personal attack or threat to their job. They also become very petty or give unnecessary attitude which is very unprofessional and dont say THANK YOU. Company attempts to improve company morale by having little company activities and a committee. But it's hard to feel apart of a company and important when your assigned seating gets taken away, youre not allowed to personalize your space, and have to scrounge around for a desk to sit & work like a vulture everyday. The work isn't hard honestly. Although the lack of communication between departments makes it hard for the operation to run successfully. Not a horrible place to work, but the constant little issues can build up and eventually you get fed up and want to leave.

I've worked here for almost nine months. I left six months in to go work for the University of Michigan hospital in the clean room. That was my dream position and I quit after a month and came back to Remedi. Everyone is professional and I feel like everyone gets along for the most part. I wish management would implement more employee critiques rather than their own. I feel like my suggestions get pushed to the side, because management always has a new plan to make things better. It's definitely a different experience than hospital or retail pharmacy and honestly, I like this experience. It's quiet and you can listen to music while you work. The pharmacists are all really professional and nice. I tend to learn something new at least once a week. The medical insurance is not good if you have a family. Their pay could definitely be way better. They pride themselves on how high tech and advanced their systems for packaging prescriptions are, but pay as much as a job at Best Buy. Overall, it's not a bad place to work, but don't come into it thinking you're going to be getting rushed around or frantically filling perscriptions like in retail or hospital pharmacy. It's a whole different experience and if you embrace it, you'll probably come to enjoy the job.

This job use to be wonderful typically come in take care of orders & homes get all the runs out on time. I learned however as I was there over a few years many people were being run off by long time employees who they placed in charge of part of training specifically that person would belittle them & treat them like they were dumb or children if not completely ignore them during their floor training. Management was very good but after changes in the last year management has gone down hill quickly. There really is only one person I'd remotely trust in management now an she was wonderful allowing those who did their work to be rather independent while trying to get those underperforming setup to do better. The culture overall was good but the toxic people ended up being favorites which eventually ruined everything, now if you don't fit in with those people you'll have a horrible time; which is the hardest part of the day the toxic people giving you tasks which don't allow you to grow an make your numbers look bad due to consistently being placed in those locations. The most enjoyable part of the job really was the good co-workers who've unfortunately mostly left now due to the changes, & the wonderful pharmacists.

I’ve worked at this company for a year and was hopeful it would improve with time. Unfortunately, the lack of adequate training, limited communication, and unrealistic expectations have made that difficult. Management frequently changes systems with minimal notice, often providing only a video as training, which is not sufficient for the scale of changes involved—especially in a 24-hour operation with varying shifts.

Managers return from time off and impose sudden changes or demands without considering whether staff have been properly trained or informed. Personal circumstances are rarely taken into account, and there’s little interpersonal support.

Productivity metrics are difficult to meet during slower periods, and performance is ranked by phone call volume without any accompanying incentives. Additional responsibilities like triage, clarifications, and faxing aren’t counted toward productivity, which feels discouraging. Compensation is not competitive, and staff turnover is high due to these issues.

Top Job Titles	Average Salary
Pharmacy technician 75 salaries reported	$18.83 per hour
Registered nurse manager 3 salaries reported	$80,000 per year
Pharmacist 7 salaries reported	$124,643 per year
Staff pharmacist 4 salaries reported	$123,130 per year
Senior pharmacy technician 6 salaries reported	$20.75 per hour

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