front desk agent

room attendant

night auditor

cook

server

Remington Hospitality

Started out a great company and great atmosphere.  Went through a few bench managers already since my time employed here.  Should have been an eye opener.  The newest bench manager pretty much is a tyrant and could care less about the employees that work for the company.  Noone there is happy any more and it reflects on customer service where as before everyone was happy to come to work.  I was flat out told that the company doesnt care if you have to work at the desk for 8 or 9 or 12 hours standing on your feet all day that you are not entitled to a lunch and i can care less whether you eat or not because you are here to do a job.  Management needs to do a better job with the treatment of their employees.  The employees are the ones who ultimately contribute to the success of the hotel and are on the front lines dealing with every issue and every problem and making the guests happy.  Basically making management's job easier.  However on the flip side there is no recognition for doing so.  It is just well thats your job so thats what i got you here to do so do it.  No advancement and after reading alot of the other reviews i was pretty surprised to see how there was an equal amount of managers as employees upset with management and the company itself.  This brought alot of things to light.  Anyways seek employment elsewhere if you value your career or even just have any ounce of hospitality in you.  You will get farther in the end and be more appreciated and have a decent pay and benefits if you work for somebody like kimpton hotels or interstate.  I can go on and on but just wanted to voice my opinion of the company for the short amount of time i have been with them.  Thanks.

What is the best part of working at the company?
Remington treated me very well for the years I was lucky enough to work for them. The Prez/CEO, Sloan Dean, really seems to care about the staff on a macro level even when he can’t respond on a micro level (which he does attempt to do). The pay and benefits might not lead the industry, but the company culture is something to be admired. 

What is the most stressful part about working at the company?
I worked at an independent hotel that was under considerable pressure to deliver four & five star service, but also allowed to do that without much interference from the corporate offices. I also worked at a branded hotel that was more about the numbers regardless of resources and/or staffing. Not the best situation. Delivering a promise of high-level service and amenities without the means is a supreme challenge. 

What is the work environment and culture like at the company?
I love the culture of everyone is responsible, but everyone also has a specific role to fill. The message was always, “do your job AND help others achieve success”. 

What is a typical day like for you at the company?
Speaking from my experience at the independent hotel, busy from start to finish, but time to enjoy and support your team. Lots of individual issues, but also plenty of support.

Working at Remington Hotel as a barista has been a delightful experience. The positive atmosphere and supportive team create a conducive environment for personal and professional growth. The hotel's commitment to excellence is evident in its emphasis on customer service, which extends to the coffee culture.

As a barista, I've had the opportunity to craft a variety of high-quality beverages, showcasing my creativity and honing my skills. The management values employees' input, fostering a collaborative spirit that enhances the overall work environment. The training programs provided are thorough, ensuring that every barista is well-equipped to meet the hotel's standards.

The Remington Hotel's commitment to quality is reflected not only in the beverages but also in the aesthetically pleasing presentation of the coffee shop. The attention to detail creates an inviting ambiance for both staff and customers. Additionally, the hotel's dedication to sustainability is commendable, with eco-friendly practices integrated into daily operations.

In conclusion, working at Remington Hotel as a barista has been a fulfilling journey. The supportive team, commitment to excellence, and emphasis on creativity make it an ideal workplace for anyone passionate about the art of coffee.

I don't even know where to begin except I'll repeat what I just wrote:  RUN AWAY FROM this place.  If you want to be used to their advantage then it's the place for you, cause that's exacly what they do.  They might start off being nice, but once you give your 2 wks notice watch out.  They basically took me off the schedule once I gave my notice!  If your one of their favorites you will fit in & if not forget it.  I was a FDA & obviously housekeeping & the front desk go hand in hand & I was told NOT to call HK & bother them about rooms being ready to check guests in.  What?!  Then again when the Front Desk Manager or GM would get on the radio to talk with HK it was OK!  I have worked for numerous hotels, but never been so disappointed in Residence Inn by Remington.  The pay is awful!  Don't let them fool you!  Being the nieve person I am I took their word for what they were offering me for a starting wage which was nothing!  This hotel is one of the few in the area that offer such a lousy wage.  The other girl that is also quitting never received a raise after being there a yr.  Definitely look somewhere else for a job.  They treat you like dirt & all they do is take advantage of you! Stay away!!!!  If everyone is quitting maybe they will get a clue!!!!

A typical day involved registering guests into the hotel, showing them to their suites, giving them a brief history of the hotel, making and receiving calls on behalf of the owner, etc. It was great because the Remington is small enough to where you get to know all the guests on a first name basis.
I learned to use the computer registry system, Innroad. I learned about fees, charges, liabilities to the company, etc. I learned how to use all office style equipment (fax machine, cash register, holding/transferring/answering calls). I learned more things about Shreveport working there. I learned patience.
The management and my co-workers were wonderful. Truly nice people who want to ensure the guests have the best time possible.
The hardest part of the job is taking luggage up to a particular section of the hotel. That one area has smaller hallways than the rest of the Remington and it makes it difficult to maneuver with all that baggage.
The most enjoyable part is when the guests tell us how much they enjoyed their stay and look forward to staying again.

Beware of managers on the corporate level worked a long time here under a great manager who motivated me and taught well. Then received a new manager who was basically trying to lay a case to get my job removed up until then loved my job.  Had balanced hours prior to the new manager who expected you to work from dawn to dusk and would make side comments about your work to down play  your contributions. Just a sucky place to be in when you can’t trust your manager and they blind side you with a lot of work just to throw you under the bus when the actual assignments you are given aren’t completed because they bombard you 24/7 with things they need right now you work your tail off just to get laid off and just overall a down hill experience from there. They don’t care about their employees it’s just numbers to them. They’ll lay off an entire department to satisfy someone’s salary.

The non-managers worked hard to get things done according to policy. It was barely appreciated. The more you did above and beyond your position, the more was expected. It was never reflected in your pay. It was barely reflected in the praise you received. If you are looking to just have a job for a short timeframe, Remington would be okay. However, if you wanted to start at an entry level position hoping to move up, that would almost be an impossibility. I say this because in my experience only a few managers were willing to help you move up. Once you started growing in the company the managers that helped would leave, either because they found a company where they could grow or they were forced out. I know the corporate office won't agree with what I'm saying, but I know this to be true personally and my review is my perspective.

Life in the hospitality industry is always challenging and rewarding.  Being in the operations field you are involved in the day to day, but still need to have a strategy to tackle big picture opportunities.  Our goals are laid out clearly and it's up to team as a whole to contribute in their own ways.  I work with a team that thrives on alignment which starts from the top, our GM.  A typical day starts off with identifying opportunities and celebrating successes.  Follow up and feedback are essential to making sure we are checking up and not just checking off.  We have a great team who is passionate about creating a guest experience.   In addition, our company does their very best to retain talent.  Since joining I have had the opportunity to advance several line level team members to supervisor and  supervisors to management positions.  This helps to retain the culture of our property and continue to deliver the consistent service our guests come back for.  I really enjoy working here and feel at home.

I had 2 decades of experience in hotels but in F&B only.  At my previous employer, I asked what the path to GM would entail, and it was 12 years of varying positions to even be considered for the GM program. 

I had a colleague who worked at Remington and spoke very highly of the company. When a position became available I applied and got the interview. Remington saw my potential, and I was hired into the GMIT program.  The extensive training that prepared me to be a General Manager was incredible.  It's one of the best attributes of Remington, the support and training available to our associates.  

I have been a GM with Remington for 4 years now at 2 different properties and achieved President's Club distinction in that time.  

If you are looking for an opportunity with a new company that believes as much in you as you in yourself, Remington is the company you want to work for.  You will work hard, expectations are high.  But the opportunities that are available abound.

Report to the General Manager and oversee the Housekeeping department.  Direct and motivate the staff to provide quality services and maintain established standards of the property which consists of: 232 guestroom units, one presidential suite, two deluxe suites, fitness center, a pool and 8,000 square feet of meeting space.  My responsibilities entail but not restricted to: conducting daily, weekly or monthly meetings, inspect staff work, coordinate employment needs and facilitate communication between staff members. Interview, hire and train employees, oversee staffing, monitor attendance, provide coaching and counseling, review and create operations reports as well as handle budgeting and forecasting for the department. Represent the Housekeeping department at Operations meetings as needed. Meet brands standard, being a Marriott hotel the brands standards are really high and we need to meet them on daily basis.

Top Job Titles	Average Salary
Front desk agent 172 salaries reported	$18.83 per hour
Room attendant 153 salaries reported	$18.86 per hour
Night auditor 59 salaries reported	$20.33 per hour
Cook 48 salaries reported	$21.15 per hour
Server 59 salaries reported	$15.23 per hour

Working at Remington Hospitality: Company Overview and Reviews

Remington Hospitality

Remington Hospitality Ratings

Popular jobs at Remington Hospitality

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected