customer service associate / cashier

maintenance person

custodian

shift coordinator

facilities manager

Republic Parking System

Working here started off as a decent part-time job, but eventually became a mundane, often stressful work environment due to the frustrating management's poor communication with the staff and the overall attitude of those working there. 
Employed staff was not very reliable and it was not rare for me to be mandated to stay and pickup their slack into the early hours of the morning, working a shift-and-a-half or a double shift often with just the one 30 minute/hour-long lunch break I was given for a promised 8hr shift. It was a few months short of a year that I finally learned who the Union stewards were there in order to obtain info on the Union I'd joined. Once again, poor communication between staff and management.
Due to my lack of some official training and lack of communication with management, I was also punished for not fulfilling certain duties that I was uninformed about via company write-ups; things that I should have learned in my very first month of working there was spread out over the course of the year-and-a-half that I worked there. The main thing that staff could agree on was that the customers were often worse to work with. The high cost of parking and its strict time-frame often caused them try and finagle their way out of paying full-price, taking their unwarranted frustrations with policy out on the staff working there most of the time. 
On the plus side, the job has opportunities for both extroverts and the more introverted folks with work requiring you to interact with other people or work that you carry out independently on your own or with some guidance from management, respectively.

Strange situation, RPS had a 5-year contract to run MTA's TAB unit, The Executive Director for the MTA was absolutely terrible, not only does she "rule" by fear, but when you tell her something, she twists it into something different.  She is searching for ways to find fault in employees, never seen this type of behavior before, it's almost like she wants everyone to fail because she isn't going to help anyone but herself.  She is constantly criticizing and blaming everyone except herself for problems/issues.
She really cares only about herself and some of her "personal" hires, everyone else is expendable, which is why they have such high turnover. Four different employees in 1.5 years in the top on-site management role.
As for subcontracted employees in this division, there is no hierarchy planning, maybe 1-in-20 had any benefits, most weren't even offered although legally they should be.  My RPS manager was nice but had no desire to do his job, at least when it came to this responsibility.
I tried to help but MTA and RPS management just don't care about its employees, very disappointing.

The current management at republic parking system at Mesa gateway airport is much better than the previous one last year which is the one that I had problems with they didn't even tell us what our benefits packages were in we didn't see them until two months after the time we were supposed to sign up for any such benefits also many unsafe practices were done at this company there was no way to get any relief from the sun other than to sit in the company work vehicle if you do your job properly you will not be able to have any time to sit in this vehicle you will be busy at the gates working with people who do not know how to work the confusing gate machines that are in use at the location I had several cases where I was overcome by the heat and finally I quit due to the fact there is no shade no kiosk or shelter of any sort located at any of the exit gates where I was working. the new management is trying to work with corporate policies that don't seem to want to change I can understand the frustration of the previous manager and why he wanted to leave along with a couple of other employees who were also frustrated with corporate policies this needs to be a company that takes care of its people not its bottom line in my humble opinion.

Typical day at work included coming in on time and ready to get busy. From the moment I clocked in in the mornings until the moment I left I was on my feet working. I learned that when working in the customer service field your not going to be able to please everyone and sometimes you can do your best and that still isn't good enough. But your can't let it get you down and you have to keep trying to provide the best customer service you can for the whole day. I enjoyed working with the public, you got to meet so many different people and see so many different personalities. I made some really good friends with my co-workers and I was able to establish and very effective working relationship with all of them. I believe the hardest part of the job was trying to provide the best customer service possible even when we were being rushed and hurried the whole day. I believe the most enjoyable part of the job was actually being able to assist and help people and knowing that you assisted in doing a good thing for each and every person you ran into during the day.

This is a bad place to work! There is no room for advancement even if you have the skills set. The office manager always pawns her work off on all the office staff. The Vice President hate any women in a manager position and he has made two female managers quit cause of all the problems he has caused for them

No room to advancement. The last Five managers where hired from the outside and the last four office staff was hired from the outside too. All field employees are stuck where they are.

Managers always make pathetic excuses and do not embrace or are willing to find solutions to problems. They either avoid the issue or threatening a person with their job. 

Managers will also interview people for positions that they did not even apply for and then wonder why that person quits a week later. This has happened multiple times. 

Morale is at a all time low in the Tacoma branch and the field employees are drained and do not care about their jobs like they used to. As always it starts with the top of the branch and rolls down hill.

this company leaves a lot to be desired when it comes to training & consistency. the day time management barely has any contact with its employees your lucky if they answer the phone. they only show there faces if they are there to issue some kind of warning, never for positive reasons. if they were nice, it was suspicious most likely because corporate was in town. on the other hand the night management actually cared about the employees and make an effort to get to know the team & make things work. unfortunately the day management is so out of touch with its employees and the function differences at night & often attacked the night management. because of the abuse of power the office management uses i recommend using caution if you want to work here. all the employees know keep your head down do just enough not to get noticed & you will keep your job. be prepared to be a scapegoat when day office is failing they take it out on the employees instead of improving their own performance.

This job involves a myriad of new challenges, as well as old unresolved issues lingering. I have never accepted such disrespectful treatment and betrayal at a job ever in my life! I have never let management or a crew take my work ethic n crush my pride the way that this particular biased workforce has done. I have some physical limitations and this job was one of the only jobs in my area that I could physically endure and so I tolerated more aggregious behavior than imaginable. The bias favoritism, extreme nepotism and ridiculous actions of management have made this one of the absolute worst places I've ever been employed. I wish I had less animosity towards employment that I have devoted so much time and effort towards but truth is that I have more animosity than ever because of such underappreciated excessive devotion. 

The management staff at RPS is in no way concerned with the safety or well-being of the employees. Raises and advancement opportunities are based on the judgments of personnel who have very little interaction with staff, and the primary objective of the direct supervisors is to “tattle” on employees as a means of advancing their personal agendas. Several upper level managers have less than a high school education, and do not exhibit any standard of quality or work ethic. Employees are regularly lead to believe that their jobs are in jeopardy for the most minor of offenses. The human resource department is known to fire employees under questionable circumstances, preferring to hire new employees to promote lower wage deficits; policies and work standards are deliberately made to be inconsistent in an effort to promote a high turnover rate.

Awful place to work, management was awful. Lots of being talked down to and half the time you weren't able to find or contact a manager if needed. There were many nights that I wasn't told I'd be by myself without a supervisor or another booth open. They weren't not understanding about having to take time off if you were sick and always attempted to guilt or threaten you to come in. A few of the employees were related and got special treatment and never seemed to get in trouble for anything even stealing. When I reported things to my boss he did nothing until I told him is go above his head and report. Even then I was punished for attempting to do the right thing. The only benefit of working there was a fee nice coworkers. I would not recommend that place to anyone unless you desperate and can put up with this type of environment.

They create a hostile environment and do not appreciate you as a valet especially compared to the valet of other areas and also the fire and hire on the daily basis over things that are not worth losing a Great employee regardless of how long you've been with them while other companies try to teach you from your mistake so you can be better at it and never let it happen next time; they instill fear to their staff. They do not take care of their valet at all. No benefits. Other companies offer shuttle at all time to their stuff at extreme weather conditions and theirs is mismanaged. Bottom line, if you work the RPS of Houston, you'll never advance and of you do, you will never feel secure about your Job which minimize your productivity and efficiency, customer service level and many more.

Top Job Titles	Average Salary
Customer service associate / cashier 4 salaries reported	$13.60 per hour
Maintenance person 1 salary reported	$15.05 per hour
Custodian 1 salary reported	$16.00 per hour
Shift coordinator 1 salary reported	$18.00 per hour
Facilities manager 1 salary reported	$61,250 per year

Working at Republic Parking System: Company Overview and Reviews

Republic Parking System

Republic Parking System Ratings

Popular jobs at Republic Parking System

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected