health screener

food service worker

packer

Resilient Health

My time working there was beyond stressful, there is too much to be expected from staff with no understanding from management. You rely on your clients attending your appointments to get your billable time, if you don't reach your goal for the amount of time staff need to be engaging with clients, management makes sure you know that you have failed. The problem is, you can have legitimate barriers as to why you aren't reaching your goal and its in one ear out the other. Somehow it's your problem that the clients don't keep up with appointments. It's basically a do better mentality regardless if you aren't the problem. 

When the new CEO took over, lots of people lost their jobs without any understanding as to why. Some employees were promised they wouldn't loose their jobs, and shortly after they were let go.. this gave the remainder of the employees a lot of skepticism in resilient health and brought alot of fear that we too were being lied too that we were protected from loosing our jobs. This made me loose faith in the company as a whole.

You can learn hands on experience here but I'm not sure its worth it at the expense of your own mental health and sanity. Very money hungry company who seems to care more about making money than providing legitimate services.

The lack of training was unbelievable.  You were mostly left to fend for yourself and figure things out.  Asking other co workers is how I got through the day to day.  I had no direct manager for over 6 months. The site admin lacked compassion and offered little help when employees needed support.

Rarely did we discuss the kind of care we were providing. Meetings focused on billing for services and how to get more people in groups (even though they say they didn't want groups, couldn't come at the times of scheduled groups, or weren't appropriate for groups. 

16 people left outpatient in the time I was there (some planned such as moving or taking other jobs) but a majority left because they were extremely unhappy with the culture.  You'd think HR would take complaints seriously, but they do not.  An employee was promoted after many complaints and investigatons into conduct.  Honestly it's baffling that they are still in business with their current leadership.  

I loved the culture in the beginning, my supervisor and coworker were awesome then things started to change. After I was there for a couple of months the coworker started to tattle on everything I did to gain brownie points I guess then I was micromanaged and started to get reprimanded for not having enought billing hours with clients even though I ran myself ragged driving them around and then we had to have four employees in a small office where we had to bring clients in to do intakes crowded together with everyone seeing each others information. The offices are dirty and never cleaned yet were not allowed to work from home because people are abusing this situation. I dont know it seems like managment could do better to accomodate clients and employees. 

I loved working at Resilient Health. I learned how to be a good case manger, how to write good documentation, and how to become a good leader. Loved helping the clients on my caseload overcome their obstacles by taking them out in community to learn independent living skills, social skills, how to help them develop their artistic skills. This job helped me to grow as a behavioral health worker overall.

If you care about work/life balance, this is not the place for you. Management overall needs an overhaul and your co-workers seem to be the only ones that care about you, however, they’re also struggling so it’s a lose-lose. For a place called Resilient Health, my experience was anything but..you will fall in love with working in an art studio and the work itself is wonderful. The company, however, will run you dry, use you for all your worth, and set unrealistic expectorations and push them on you as a staff for mere pennies which in my opinion is less than okay. 

Unfortunately this company does not value their employees very much. Management is very scattered and disorganized and unsupportive of their staff. Communication is also lacking as well as proper training.  It's very hard to get time off for doctors appointments or vacation. Also forget about having a designated break time if any at all.  There is also high turnover at a few of the locations.

Pro’s: 
• Early on, your caseload varies by your experience, how quick you pick up on the job, and get additional 1 on 1 time to discuss your progress. 
• Great supervisor who puts your needs and situation first in all situations. 
• Great learning opportunity for people new to the field or those continuing. 
• Diverse clients and networking with many clinics and supporting sites.

Con’s:
• Compensation in comparison to inflation is not the best, but it is based off of education/experience.
• Caseloads vary depending on team size



***Warning to ALL Healthcare Professionals***
Please do not bring your education, talent, hard work and professional credentials to this pathetic company.  You will regret the decision you made, put your professional license at risk, witness a revolving door of employees exiting the company in addition to a mountain of questionable ethics by management.  Save yourself the grief and heartache.  Make a wise career decision and dedicate your time as well as talents to a respected company certainly not here.



Tucson leadership was excellent. Very organized and supportive. Administrative leadership in Phoenix not very organized or supportive. During zoom meeting regarding ways to increase program engagement from members, the chief clinical officer said we needed to “bank on” members/potential members hardships due to the pandemic as a way to make more money/increase program engagement numbers. 

Too much work to get done in 40 hours and no overtime. Worked off the clock 10+hours a week in order to reach goals.  The culture is ok depending on what position you have. Culture changed over the years from pretty good to “all about the money” instead of the clients. Had many ethical dilemmas while working there.   Lots of PTO and holidays which is nice. Insurance is very expensive which they do not tell you up front.

Top Job Titles	Average Salary
Health screener 9 salaries reported	$35.00 per hour
Food service worker 1 salary reported	$23.71 per hour
Packer 1 salary reported	$23.00 per hour

Working at Resilient Health: Company Overview and Reviews

Resilient Health

Resilient Health Ratings

Popular jobs at Resilient Health

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected