service technician

truck driver

warehouse associate

delivery driver

local driver

Restaurant-Technologies

A typical day at RT is demanding; you will most likely never be bored, which is good. But it's hard to shut down. If you're a good employee, they will utilize you for anything and everything. This can be good and bad. Great recognition for your hard work, but that reputation quickly becomes exhausting, taking on more and more responsibilities as you go. Greatest part of the company was they were in total beast mode - constantly growing, taking on risks and acquisitions, so everyone was always learning something new and being a part of the future. The structure is traditional/hierarchical. However, there are many projects that utilize cross functioning teams. Most people have autonomy. However, there are definitely some overbearing managers that hover and pick things apart, and some that are void of any consistent engagement at all. The hardest part of the job is simply the intense and aggressive deadlines, supporting a huge sales team and many corporate department heads (as a financial analyst/compensation analyst). Everything was a rush and a panic. Everyone felt they were first priority and the attitude was "just get it done." I felt like I was hanging onto a freight train. Management tends to focus on the negative, but that is common especially when trying to identify best practices with an ever changing and growing company. The most enjoyable part of the job was the culture and the people. Everyone knew how to have fun, and top management was sure to place an emphasis on employee satisfaction and retention. A lot of employee events, happy hours, celebrations, training opportunities, lunches, and open dialogue about the company's financials and operating performance metrics. I really loved working at this company, but felt I had little to no time to focus on anything else besides work. When I left, I trained (2 1/2 ) people to take on my entire job, and they were all paid more than me. That was most likely because I didn't have a Bachelor's degree; however, I had 10+ years at the company, so that was a slap in the face. Additionally, I wanted to go back to school so I could break through the glass ceiling, but felt that was completely out of the question  with my consistent 50-60 hours per week. My decision to leave has been really good for me, but I do miss the challenge and the people. Best advise, don't let people take advantage of you, stick up for yourself, work hard, ask questions, show interest... and you'll succeed at RT.

As a Service Manager, handle all operational & customer related issues.
A typical day at work would start out with scheduling Service Technicians for the calendar day. Contact customers to advise of ETA on their Service Request. Receive bulk cooking oil distribution shipments at our Depot Facility. Enter into company software all Service Tech assignments from previous day which generate operational reports. This tells me where each individual tech is productive, efficient, defficient and where room for progress can be made if necessary. Audit all inventory movement(s) which was used by technician at each service visit. Enter into company software all payroll information from technical & distribution department staff which I oversee. Audit required daily DOT forms for oil distribution which our Drivers turn in at end of their shift.
Contact customers who have chronic issues with our equipment & follow through with a plan to resolve those issues; once those issues are resolved follow through with customer once again to make sure they are satisfied with the results.
Daily & Weekly HACCP audits of the Warehouse & Company Vehicles for Quality Assurance. This is typical for a Food Service Carrier.
Have weekly meetings with staff to advise of what they can expect fo r the calendar week (installations, service, special assignments). During those meetings advise staff of any new equipment or procedures for use in the field.
The most enjoyable part of my job is that I have the Freedom to work with very little to no supervision. I'm also very proud of the staff of nine (4 techs & 5 Drivers) which works for me. Eight of my nine employees have at least 5 years of experience working under my direction; their extensive experience & knowledge gained over the years have allowed for me as a manager to have trust in them & not have to make them feel like a bully on their back. The Team commerderie is excellent.

First. This is a easy job. That is manual labor. No heavy lifting though. Just hoses. That have to be stowed. At various heights. On the truck. Prior to servicing the stop. And securing the truck. As you are leaving the stop. The monotonous movement. Can get exhausting though. Depending on the site you are delivering too. Due to the placement. Of the equipment. You will have to connect from the truck. To the hose connector. At the customer site. The job on the DSD side. Have a great schedule. If you can deal with working. Half of 24 hours(13 hrs) in 3 day. Or 10 hrs. For four days. The pay definitely could be better. I would classify it as below average. My biggest quirk. Is unnecessary micromanaging. But, it's not much. Management fault. But a reflection of the system. They as well go through. Would I recommend working here? Yes if you can work at night. For three to four days(a week). No if your looking to make over 2000.00 every two weeks(bi weekly pay check). You do get a bonus(every three months). But it's nothing to write home about. The max potential earnings. Is basically your bi weekly take home pay. Which at the moment. There findings ways currently to cut it. To remain under budget. And of course more for them. Less for you. Cumbersome work schedule. They schedule everyone. To come to work at same time. This job requires you to fill the truck with fresh oil. Prior to you starting your route. And empty the waste tank. So workflow is not optimize. The schedule is literally the bright spot of working here. In my humble opinion. Alot can be improved. But probably will not. Due to the nature of the work and industry it's in.  I hope this very non bias review. Was informative. In your quest for employment. I wish you luck.

I left in 2005 and I just happened to see the reviews for RTI and it looked like the company hasn't changed much except for opening more depots. From the reviews they are still under staffing the workers (drivers and service techs) and over working the management team. The upper management makes unrealistic goals so it is no wonder that the General Manager position has a high rate of turnover... People  working and being on call 24/7 is just horrible working conditions. The restaurants that were sold the system were led to believe that they would save money by filtering their fry oil keeping it clean but in reality the less they used the more they were charged per pound... The big accounts were paid for their waste oil while many were never compensated and the market is high for the waste cooking oil...

Plus, part of our bonus plan back then was related to many factors but the most annoying one was the company hired an independent review company that would call the restaurants and ask a series of questions. Many times the reviews were scathing when following up with a call back RTI was confused with restaurant equipment repair companies, when presenting this to upper management they didn't care even though it hurt quarterly & monthly bonuses for the depot.

Been working here for 10 years and have brought a lot to the table. Was denied several times for advancement or even just a lateral move. Reasons why were outrageous in my opinion.  Being Highly qualified for all 7 that I applied for, I was rejected 3 times because they decided to hire one of their friends instead. The other 3 times they hired outside of the company because they had more experience, but they lack company operational experience which I thought was more important. On one occasion they said that I did not seem like I wanted the job even though I told them I would take up to a $5 per hour pay cut just to get it. It's not a horrible company to work for just don't expect to advance unless you are willing to relocate.
Aside from all that the driver position is the easiest. Oil technician wasn't bad until they implemented that you have to complete all workorders of the day even if you work beyond your scheduled time. Don't plan anything that's even close to the time you are scheduled to get out because 7 times out of 10 you will be stuck at work. Never done Automist, but I hear nothing but complaints coming from them regarding how dirty it is and the switch between day and night hours. 

Assisting over 17,000 customer in 40 states with technical, billing questions, issues with monitor devices. I learned to repair oil pump systems, troubleshooting with customers to fix issues over the phone. I learned the value of customer retention, how to use various tracking software. Management was a great resource for the company, recognize employee potential, provided on-going information for department updates, changes within company improvements, visibility on global market. My co-workers were absolutely amazing, the chemistry, character, and commitment made the environment easy to work in. The challenges were viewed as opportunities to improve, add value, and enhance skills. In addition it help to create unique cultural within the department for cross training assisting others with opportunity for growth. The company as whole,with. various levels of management in other states, Account Representative, Regional Sales Managers, General Managers, and Service Managers from around the country with vast amounts of information made Restaurant Technologies Inc. a great place to work.

On a normal day would start between 7-8 am. depend on your position you would be in an out within an hour and start your route for service or delivery. You were lucky if you ever got off on time Overtime might as well be mandatory. I gain some technical experience in installation of multiple system, Repairing pumps, Customer services, Delivery of products in Delivery trucks CDL/non CDL/ Vans. Management in my opinion didn't know how to use employees effectively to maximize business productivity nor did they take responsibility for short comings. Co workers were decent. Just like in life you find a few people that you can put some type of trust in. outside of that the company was made up of people willing to cut your throat to get ahead or maintain a position Including management. Discrimination in the smallest ways so that It cant be called out on, but begins to take a mental toll on employees. hardest part of this job is working for some who truly don't give a care about you no matter how hard you work or effort you put forward and on top of that keeping your composer with customer on power trips. the best thing about this job is when I'm off spending time with my family. What did you expect? its a business.

This was hands down the most miserable job I have ever had.  I was hired as the Service Manager and shortly thereafter the General Manager was fired and wasn't replaced with anyone local which dropped all the day to day operations on me with no salary increase.  I received spotty training and was absolutely overwhelmed with the amount of work given to me.  My replacement General Manager was 4 hours a way and was less than helpful.  His solution to giving me help was "call one of your peers".  I was told by the Regional Operations Manager that I "needed to eat, sleep and breathe RTI 24/7" because I couldn't afford not to.  I was fired a week later for a "5C" violation but they couldn't tell me what I did wrong.  My General Manager actually told me "you were given a big (insert appropriate S word here) sandwich" which sums up the 8 months I spent there.

I read the reviews before taking the job but really thought they were written by disgruntled current and former employees.  I was wrong.  This place will suck the life out of you and your family in a bad way.

If you are a used car salesman you will fit right in! I cannot wait to get out of this place - I never wanted to take the job to begin with and against my better judgement I accepted. The management is disorganized, never keeps appointments, offers no field assistance unless of course you want to learn about an SAS presentation! They teach you nothing about the system and cram down your throat how you must perfect the SAS presentation. The service teams are sub par and you find yourself being sales and service running all over creation fixing broken equipment and retraining minimum wage fast food workers. The equipment is always breaking and you will get phone calls all the time about the equipment. You will waste countless hours creating ridiculous presentations that 50 people have to look over and sign off - they are the most unprofessional group of individuals I have ever worked with in my entire life!

This company is in need of a massive overhaul. I was a manger here for two years. 10 months of that I was alone. You will work 7 days a week, you will be expected to be on call at all times (yes, even while on PTO). They won't post the salary to try to convince you to take well below the market for the area. RT is fighting against the Unions but won't listen to managers about what the employees need or deserve. You will hear "let me know what you need, how can I help?" from regional managers but when you ask for support you will be told that "you need to make it work with what you have."
      Managers are expected to do everything that the company wont support with paid positions.
Run away from any offer this company makes you. I was the fifth GM this depot had in the last 8 years. There are better opportunities elsewhere. They will conduct the interview process, then dissapoint you with an offer, citing that bonus's will be grand..... They wont be. 

Top Job Titles	Average Salary
Service technician 4 salaries reported	$29.00 per hour
Truck driver 4 salaries reported	$30.00 per hour
Warehouse associate 2 salaries reported	$20.50 per hour
Delivery driver 8 salaries reported	$27.50 per hour
Local driver 60 salaries reported	$26.65 per hour

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