Reston Hospital Center - Reston

The best part is that some of the benefits are very good.
401K eventually matched 1:1 up to 9% after 25 years.  Can't remember what it starts at, but it's very generous along the way.
The short term disability is paid by the hospital and is a wonderful safety net under you if you get sick or have an accident.  Hourly pay is rather pathetic considering the job we do and the responsibility we have.  INOVA NICU nurses make far more and have access to tons of free CE courses and seminars.  We have virtually none!  And NO unit educator.  People do not stay current at all and there's no encouragement from the hospital to do so.
Hospital and management really is very $$$ oriented and do not provide us with the staff we need.  So, when census is high we work very short staffed. We have to virtually beg senior management for approval to offer others increased pay as an incentive to help us by working when the census is very high.  Gobbles up time you should be caring for patients!
When the census is low nurses are cancelled if there is no where to float to.  You either use your own PTO to pay yourself or you lose a full 12 hours of pay!  Terrible system!
Morale in the NICU is very low these days.  Really bad.
The director is amazing!  But she can't control people's attitudes and their treatment of each other.   Sad...  These are adults, but they act like children!  :(
Hard or impossible to get changes to happen if any money is involved in making them happen.  So sad.

Loads of nurses (like 15+).. left PCU between 2019-2020 because of the down-talking manager (who is now the director..not sure why that was a good idea) and the lazy CNC . she talks down to you. makes you feel bad about yourself. always at fault even though you are put in an impossible situation with zero support . 60-70% of the current techs are so resistant to helping you. They can't hire enough people, to make up for all the people constantly leaving. Which made the situation even worse because not only do you have a bad director, but now you are understaffed to the max on top of that. it started to not really be that much of a shock anymore when every nurse (even the charge as well) would have 6 patients! SIX! on a Pcu! so unsafe. and they still make you feel bad if something happens or isn't done right or there is a patient fall. 

the culture,the environment of Reston hospital PCU is beyond broken .

I left and started working at another hospital. I forgot what it was like to actually feel supported. To feel like my director had my back. To have a positive, happy culture. its wonderful :)

ps the computer system is AWEFUL!!!

I this work environment I was exposed to customers of various ages ranging from 14 to 98. This was an excellent learning environment with coworkers who were motivated to providing the best services for their customers. Reston Hospital provided a wide range of training on customer service and privacy laws. We were encouraged to discuss any concerns or issues with management and work as a team. I learned how to manage multiple job related tasks on a daily basis. The hardest part of being employed in this environment was the limited advancement offered within my department. But, my daily experiences and interaction with my customers and colleagues was the most rewarding part of my job. I felt like I made a positive impact on someone's life every day. That is a blessing.

Getting the am and pm shifts ready to discharge rooms and clean the hospital. Ordering products. Editing time sheets. Communicating with cleaning product vendors. Managing a staff of 25-32 cleaning aides at a time. Doing Q&A with patients of the hospital in regards to their room. The hardest part was seeing people at their worst unless you were on the maternity ward where things were a bit more upbeat.
Culture of the hospital is very positive. Compassion for all is HCA's motto or at least that's what I remember. The enjoyable aspects was just getting the job done. There are over 400 rooms to clean. Its not an easy task.

I enjoyed working with the staff on my unit. They are like family and I love the feeling of support I got from them. The upper management, however, seems to be under the belief that the way to increase patient satisfaction is to chronically understaff the floor and then berate the staff when patients complain. There is just not enough staff and patient care can suffer. I don't know whether management just doesn't care or just is really out-of-touch or maybe both. Burn-out on some floors is very real. Hopefully, upper management will wake up soon and support the fantastic staff they have before they burn-out and leave.

When I first started working here, I barely got any training before they tried to put me on the floor on my own. It was okay though as everyone here is very encouraging! The downsides are mainly the ratios and lack of equipment. Some days I've had almost 20 patients on my own (always remember to check your assignment before you clock in lol). Other days my shifts have been canceled because of overstaffing. Nurses usually get about 6-7 patients.  You never really know what the expect as far as the assignment goes. There's also never any wheelchairs to use unless you go to another floor to find one but you'll have to bring it back. Overall, this place is an alright place to work but it's definitely not the best.

a typical ICU assignment is 3:1
most days theyre so short staffed patients suffer
lots of travelers.
high turn over. constant job postings cause staff doesn't stay long. a revolving door.
I learned through trial and error
management was elusive, and not very interested in helping with 
reaching out for help
The only thing I looked forward to was the pay,
I burnt out quickly.
not ideal for new grads, zero support.
surveys out the wazoo
management not really there, it's all lip service.


What is the best part of working at the company?
My coworkers and the physicians were the best part of working here. Physicians  allowed the nurses a high level of autonomy in most cases.

What is the most stressful part about working at the company?
Being understaffed and not having responsive back up at times.

What is the work environment and culture like at the company?
At one point it was very team-oriented. However, as the guard changed, it necame a lot more cliquish.

What is a typical day like for you at the company?
Low stress and very supported.

What is the best part of working at the company?
There are no best parts of working at this company. 

What is the most stressful part about working at the company?
The VP of OPs, COO, & HR provided false statements about individuals. VP enforced individuals to hold back invoice payments hurting contractors. 

What is the work environment and culture like at the company?
Security executives were treating employees unkindly. They would also promote false statements about individual employees. 

What is a typical day like for you at the company?
High anxiety due to mistreatment.

I worked for a contractor, MHS, not Reston Hospital.  Reston Hospital was job location.
I encountered at least 100 people a day and I loved the interaction, the, problem-solving I was called to do, never knowing what it might be from moment to moment.  No day was ever the same. Very high degree of personal contact and I took care to deliver excellent customer service to the visitors, patients and staff.

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