service technician

mental health technician

housing manager

employment specialist

financial controller

Restoration Society, Inc

Restoration Society has a great mission when it comes to helping people and helping the homeless. However, the pay is horrible and the work load is disproportionate with the pay. People who work in fast food restaurants now make more money to start than a Resource Coordinator. Why should someone handing a burger and fries out the window make as much as someone housing a homeless person, helping that person move furniture in, and also maintaining a large amount of time sensitive paperwork ? The problem lies within management and the higher ups. Any time someone wants to do less work, they’re promoted to manager and paid more. Higher ups don’t value the work you do or they’d pay you more than ends meet. Something good I can say, is that the agency is very flexible and was a huuuge learning experience. I gained a lot of knowledge working here and definitely don’t regret it. What I can recommend is paying employees what they deserve and not letting lazy people be promoted to higher positions!

Employees for the most part are focused on customer service. Administration, however, is focused on people feeling as though they are part of a family and if you do not fit in to their definition of the "family", you definitely feel left out and talked about and are treated differently. It's who you know and cosey up to, not what you know and are skilled to do. People are put into management positions out of need and to keep turn over down that are clearly not skilled to oversee staff and provide quality, skilled rehabilitation guidance. Former employees and family members are sought out to return to work there as they cannot recruit "new blood". Unfortunately it trickles down from the CEO on down, complaints to HR go unheard and nothing is done and managers are not allowed to do anything about the gossip that is rampant. 

As a Rehabilitation Practitioner I, my typical workday was open up High Hopes Rehabilitation Clubhouse, review activities and events scheduled for the day, assist in clubhouse units, teach skill groups, assist members with issues, assist with activities, write progress notes, do intakes, and make sure the clubhouse runs smoothly  I learned much in this position.  From dealing with different personalities, to gaging behavior, problem solving techniques, and person centered care when implementing clubhouse programs.  The hardest part of the job is not taking the behaviors of others personally, and the most enjoyable part of the job is when conflicts and issues are resolved.

Terrible pay and no advancement. No one with a real degree would want to stay in such a position or place . they don’t make it worth staying whatsoever and the bull work that you do it’s beyond ridiculous. The resource coordinators there who are supposed to basically be like case managers end up being forced to drive the moving trucks lift couches and move people in and out of apartments when they’re supposed to be working on the paperwork and mental health aspect of the job . Some of the managers at the particular location I was at didn’t even have a degree in the mental health field and often did not know how to advise their inferior titled staff- Who had a stronger degree than they did. It’s like a big high school over there and it’s all who likes you and that determines how well you do there .

RSI offers a very different way of tackling the mental health and substance use population. They are a peer run agency which specializes in meeting persons where they are at, because we have been there in their place, it becomes easier to understand where the person is coming from, and a better rapport is built. You will be provided very hands on, how the legal system works, the health care system, employment, food insecurity, drug insecurity, etc, from your coworkers and your customer's. Sadly, in the last few months however, RSI’s company morale has been severely diminished and it’s very obvious to not only the different departments but customers as well. 

What is the best part of working at the company?
Allow a person a second chance at being productive in life and doing meaningful work you can feel good about. 

What is the most stressful part about working at the company?
Direction for your self purpose can be challenging in the first few months. But the great thing is the Peer to Peer centered approach will get you through. 

What is the work environment and culture like at the company?
Peer driven. Grassroot focus. Allowed me to be myself.

What is a typical day like for you at the company?
It's part of who I am and my cause of being a Peer. It's great because you are actually helping another human being know " I've been there, you can do it".

I started working here and I've got to say, I think the management and co-workers really do support you and actively want you to succeed, they just give you a large caseload to manage and working with people who lash out because of their mental illness can sometimes be pretty overwhelming. I would say if you have the skills to set boundries. manage paperwork, prepare and keep track of moving parts you'll be fine. The job is inevitably stressful when clients get themselves into trouble and you have to deal with it. 

I worked for Housing Solutions for a year and 10 months. Management were friends and often showed favoritism. The caseload was not bad 20-40 if fully staffed.  Clients can cry to the director at the time and staff need to move them over and over again.  Had to move homeless individuals ourselves. Hard to look for housing in this market, especially 2020-present. The pay was not good either a little bit above minimum wage. Being off on the weekends was the best part of the job. Knowing the area they housed the clients make you aware of the place you might move to or near. 

The pay is fair for the industry, but don't expect to get rich.  The culture and environment is top notch with an emphasis on teamwork.  Do not apply here if you are a "loner."  The employees are friendly and the atmosphere is very warm and friendly.  It is very fulfilling work, the agency is a not-for-profit  and well established to help individuals with a persistent long term mental health diagnosis.  You are guiding, supporting and empowering them to reach their goals and improve their quality of life.

Top Job Titles	Average Salary
Service technician 5 salaries reported	$18.02 per hour
Mental health technician 3 salaries reported	$17.56 per hour
Housing manager 1 salary reported	$21.10 per hour
Employment specialist 2 salaries reported	$20.84 per hour
Financial controller 1 salary reported	$90,000 per year

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