retail merchandiser

retail sales associate

merchandiser

entry level merchandiser

field coordinator

Retail-Merchandising-Services

When I first started here in 2016, I had been searching for a job that was part-time, flexible in hours because I was attending college full-time, and wasn't the typical retail or customer-facing positions. I found out about Merchandising and found RMS and greatly enjoyed the work, so much so that I took my job back in 2021 after graduating from college and taking a break. The work is task/project based and instructions are given on how to complete them in detailed service procedures with photos. Some projects are weekly, bi-weekly, monthly, and some are surge, especially during the holidays. The work itself involves things like audits, setting up displays, doing inventory counts, organizing/stocking product, and communicating with store managers. The work is simple, just it can take some time to get used to the planograms or how a service works, but the training program, both in-person and with videos are very thorough and the office has a team you can call if you have any questions. It's an excellent side hustle part-time job opportunity to make some extra cash as you can work basically whenever the store is open, with some exceptions of projects having to be done by certain days. I had to carpool and attend weekly medical appointments so it was very helpful to be able work basically when I decide to. The hours vary from store-to-store, but typically 3-10 weekly, and 15-20 during the holidays, so many reps cover multiple stores which I managed 3 stores while in school. There's not much room for advancement other than becoming a Certified Trainer which requires traveling to stores in your state to train new hires. But for a simple straightforward job to make some side cash I think this is a great company with helpful people, perfect for college students or someone looking for work only 1-2 days a week.

I agree with almost all other reviewers, good or bad reviews, because I can see that working with this firm could be a great experience in an area where there was sufficient continuity work---and very little of the wild goose chases that were unprofitable to me.  In that case you might actually make the $12.00/hour that they say they pay. They have step by step instructions online, but for those one-time jobs the effort spent studying their instructions at home, my travel time, sometimes storing their supplies, sometimes waiting 15 to 30 minutes for store staff to provide required input, making appointments in some cases, and learning in-store that what they said about the job is not relevant to the locations they sent me to eliminated any chance of profitability.  I gave it a month, but based on the value of time, car expenses, aggravation, and time to upload the before-after-during  pictures and all their reading & reporting procedures that  they require, it was not worth my time.  I actually  miss my recurring toy endcap and dvd jobs, they were fun and worthwhile, but much of the rest of it was a nightmare in my short time.

Typical day starts out with the arrival at work (I like to get there early), assignments— plan-o-grams or schematics for different grocery and general merchandise (GM) categories (such as “Pasta and sauce”, for example), are handed out.

There is generally a 30 minute break a couple of hours into the day, and a 30 minute lunch a couple of hours after that.

In most cases, should you finish your first set/assignment before lunch you’ll be given another, perhaps smaller one, which you must complete by the end of the day.

Management styles vary—from understanding and flexible to, well, not as much—just like any job.

The hardest part of the job is that there is little reward, praise or reaffirmation for one’s work, depending on particular management staff at that location. The most enjoyable part of the job is the sense of camaraderie one gets from working with one’s peers; and of course the actual work itself if you enjoy retail merchandising.

Employee benefits are usually non-existent for the first calendar year; I can’t speak about promotion or advancement as I have not been there long enough to get a sense of that.

I do highly enjoy working for RMS and I love the job. The pay is not enough for the work involved and they really need to give more time completing task especially for new employees because an hour and 30 minutes is not enough time to complete a 2 and a half hour job! If you go over your set time trust me they don't care and you don't get paid for it. I made this mistake my first week of completing my task. If I'm 10 minutes out from completing a task and I have 30 minutes of work, don't expect me to work 30 minutes for free to help out a million dollar companies that don't want to pay fairly for the work. The reading alone for a task should be 15 minutes of extra time and pay because you have to read everything to complete the job correctly. RMS wants you to ready and study all this before starting a task to save them money and keep us from earning money off them. You want a task done correctly, then pay your reps a fair wage, give enough time and I think it would be easier for this company to keep good employees. I'm not working my hardest for pay I won't receive, that's ridiculous. 

When I was hired for this position I was told I'd have about 4 hours of continuity work per week.That was three months ago. Since then, my hours have dropped off to sometimes only a half hour per week, sometimes more. They ended a relationship with a vendor that allowed me to have the additional hours. This is unfortunate.

Now, I have mostly surge work and different projects come up. You are paid by the project, not hourly. Most one hour projects pay $12. So, that means a half hour project pays only $6. If you have to drive a distance, even 15 miles, it's not worth it. This can be very frustrating. The work load is inconsistent so you can't really count on it for any meaningful amount of income. I've found that I have to work multiple jobs to even begin to make ends meet. 

The people at the home office are nice and helpful but they need to work harder at bringing in the business. 

They also pay $1.50 per pay period for printing materials. You use your own iPhone or iPad. This is not supplied. 

Like give the company a better rating if there were more consistent and reliable work.

I've been with RMS for three years and still make the same amount of 12.00 an hour. But with that, if the project is allotted at 45 minutes... I make 9.00 an hour. They offer bonuses quarterly, but if you receive just one email questioning your work...no bonus. I put explanations in the comment section, but no one reads them. 

The company holds onto contracts with companies because they bid low just to get the work. The work usually takes longer, so more work and less pay. We used to work more with doing L'Oreal in Wal-Mart, but Wal-Mart kick RMS out at the first of the year, with Anderson Merchandising getting the L'Oreal contract. So now we only have Target, which isn't enough. 

A lot of merchandisers come and go, yet they keep you at two stores. And even if you have a store, there may be another RMS merchandiser also working projects in that store. Very poor utilization of employees. Begging for stores doesn't work , as they want you to be "available" for covering stores at the last minute. This is usually due to a merchandiser quitting.

I have a full time job and wanted something to supplement my income without having to work set days and schedules, and this company is perfect!! Its flexible so I can easily work it around my childs activities and my full time job. Every weekend I look at my next week and just plan it according. I love that a lot of the jobs are fixed pay so if they take less time you still get paid that same amount. Anytime I've needed assistance everybody is so helpful and nice.  I have an unlimited data plan so I use my Ipad instead of printing anything off of the website and it works perfect. 

People saying this is not steady work are correct, but they tell you that up from, it could be zero to 10 or more hours a week, that is not hidden when you apply/interview. They have incentives and give out gift cards as well.  I really like this job especially because I am on my own and someone isn't over my shoulder watching everything I'm doing. It is a lot of fun.  So if you are looking for a part time job that is flexible RMS is perfect!!

If you enjoy working very independently, this may be a good fit. You are provided with documents and reference those documents while in the store to make sure displays are set correctly. If you encounter an issue during home office hours you can call a helpline for advice, but if it is after office hours, you are on your own. You have to download several apps to your personal phone and use your phone for work. The main app used to report projects is slow and often does work as expected. Project reports can be very difficult to understand. Questions and directions on reports read like they are generated by AI with typos, weird syntax, and questions that have to be answered even when the question is irrelevant based on a previously answered question. For example, if you answer a yes or no question as no, the store does not have a particular display, you often still have to answer questions about that display and keep stating it is not in the store.

I really enjoy working for RMS.  They started out great when they trained me.  My trainer was personable and answered all my questions.  When I started working the company communicated with me every step of the way.  They are easy to reach either by phone call or email and I can always reach out to my regional manager. The message me on the company portal when I make mistakes, allowing me to correct them, but they also point out when I do a good job.  Great company!!!  The pay is good and is comparable, if not better, than other merchandising companies.  The portal is easy to use.  The app we use to input our work is easy to use as well.  I never have a problem reaching someone at the company when i need help with compliance or payroll.  My paycheck has never been late or incorrect.  I have no complaints and enjoy working for this company very much.  

If you are good with never receiving a raise and dealing with some sadists in management who never offer a “good job” , but enjoy calling AND emailing in less than pleasant ways when you make any error, then this is the place for you! One day of training that lasted 2 hrs and then you are on your own - don’t
screw up though! The store I was assigned to for 3 years did not have anyone servicing it for 5 months before I was hired - I had to do a ton of damage control and build a good working relationship with the store management.  I did not take a week off in 3 years, but no thanks for the consistent servicing.  I was let go due to  inconsistent communication re: issues I was having with their app and being able to report tasks in real time - was told the tech department would be in contact with me several times but no one ever was.  Jokes on them though - I received a promotion at work and didn’t even need this 2-10 hr/wk job - they did me a favor! Thanks, RMS! 😆

Top Job Titles	Average Salary
Retail merchandiser 441 salaries reported	$15.48 per hour
Retail sales associate 1264 salaries reported	$14.76 per hour
Merchandiser 1305 salaries reported	$15.33 per hour
Entry level merchandiser 73 salaries reported	$12.06 per hour
Field coordinator 12 salaries reported	$17.25 per hour

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