warehouse associate

counter sales representative

delivery driver

local driver

driver

Rexel

What is the best part of working at the company?
Driving and other job duties and also my coworkers Not supervisor or upper management. 

What is the most stressful part about working at the company?
Little to no training. Even after asking several times for more training in specific areas and duties. The micro management of a CDL driver and supervisor or management had absolutely no experience in CDL driving, route delivery, planning routes etc. Logistics as a whole was very poor. 

What is the work environment and culture like at the company?
Unprofessional, Favoritism and nepotism far as promoting family and close friends within the company.  No accountability from management because the lack of training they'd always pass the buck down to the driver or warehouse worker and never take responsibility for inadequate training or flat out Not telling someone the truth and they'd blame each other and ultimately the worker be it warehouse or driver and it happened countless times. 

What is a typical day like for you at the company?
Because of management not knowing anything about management or logistics, everyday was different.  But it ranged from me clocking in making my own route then loading the truck myself going to drop first deliveries, then coming back reloading truck myself without a spotter or anything to finish second haf of the day in deliveries.  Come back to warehouse park and clean truck clock out day is done.  But as I stated the mismanagement and lack of any logistical skills by management every day wasn't as stated. Every day was different,  some not so bad and others horrible because of everything mentioned. I believe the company Rexel overall is a great company to work for but the Phoenix AZ branch is not any place you want to work. Turn over rate is very high and once hired you will understand why people DONT STAY VERY LONG. One of if not the worst jobs I've ever had and that's strictly based upon supervisors, managers, and upper management.

The management both in orlando and in jacksonville as we dealt with both are all about themselves and do not know how to build a team.   Intimidation is used all the time and unfortunately.  Management cares all about the compensation or bonus they will get at your hard work and they do not try to help you when you have any personal issues at home.  Management will take care of customers at your expense always  blaming you and not taking the fault on their shoulders when they make the mistake.  Jacksonville branch ran by the works manager i have ever seen and worked for.  Rexel has hired friends they know so they all are tied in together.  This company fosters a very unpleasant work environment if you choose to take the chance good luck.  Try working for other companies that will treat you correctly and respectfully for you will not find it at Rexel.  Corporate was contacted on several issues and they did nothing to help as orlando blocks allot of issues dealing with HR.  I say good luck and for me I am so glad i left there.  I was offered promotion but refused to work against building a team.  I am quite happy with my decision on leaving this place is a revolving door for delivery drivers and warehouse.  The team in logistics has revolved out the door at least 3 times in two years and there is a reason for that.  Sales department feels they are above you and will express their feeling of superiority many times over your work time at Rexel.  In my experience Rexel will continue to lose customers and employees as long as they continue to operate in this manner.  

Rexel is a very large and cumbersome organization that fails to garner and maintain an effective culture. For the most part the employees are all trying to do the right thing, but there are several shortfallings within the organization that take some time to realize the impact.

Work/Life balance: weekends and travel availability are expected on short notice with little regard for complications arising from these demands. Expectations are not clearly stated at any time and are left vague enough to expect 24/7 availability.

Compensation: Raises are minimal if at all, promotions often do not include any increase in pay. Salary positions do not receive additional pay for overtime, weekends, extended travel, etc.

Job Security/Advancement: Rexel rarely loses employees, for better or worse. The ability to advance is usually curbed by the lack of any movement other than promotion of salespeople beyond their capabilities. Middle-level management seems to produce more middle-level management every few weeks, without attempting to up-staff locations who are in dire need of additional resources.

Management: Says all of the right things, is unable to participate in actually achieving these things due to working on a continuous stream of increasing responsibility. Unwilling to 'get in the trenches' with their employees.

Job Culture: In summary it is acceptable to ignore emails, phone calls, and voice mails from other company employees. Prioritization of tasks is done in a 'putting out the fire' and a 'checking the box' manner. Very little is actually done to improve long-term issues.

Starting my day with transferring phones back to my line. Then I start by reviewing my emails to see who is out for the day and make sure I know who to direct their calls to. Then I review The Rexel Televisions and make sure all the branches have their monitors on and working properly as well as updating any commercials if needed. Next step is to send the DVP an updated report on the status of all Rexel branches. Also greeting Sales people when they come as well processing mail as it comes in as well as outgoing mail. I have learned so much from this company and feel honored to work with my manager who made learning everything I needed to know a lot simpler. The job it self wasn't difficult since I had a patient person explaining to me what had to be done and how. So when the time came for the fast pace and time sensitive projects to be done I was able to handle it. What I enjoyed the most about Rexel is that even at my earliest days till date the people are great to work with and if you need any help or had any questions they still have made time to help.  Keeping in  mind while doing my daily responsibilities i'm answering a multi-line phone system as well as greeting everyone entering the building.

At Rexel Inc. a typical day would include following up on shipment information from our vendors and manufacturing plants while providing the most updated shipping status reports to each customer who has live projects going on at that time. As a project manager, you would communicate with engineering firms and vendors to provide change order quotes whether it would be an increase in the customers purchase order or a credit back to them. You would also review submittal packages and conduct pre-order kick off meetings with numerous salesmen and specialists to assure accuracy come order placement. At that time you would navigate across multiple manufacture order entry databases and provide necessary information (customer purchase order, delivery commitment reports, on-site delivery dates) and process the orders that have been turned over by the specialists. Finally, a project manager would handle any and all returns that include freight damage claims and warranty repairs.

I drove a 26 ft straight truck with a lift gate and delivered product to job sites and warehouses in the middle of the night in the Colorado mountains. I worked 10-12 hours per shift.

I had to be resourceful every night, to accomplish my deliveries in all kinds of weather and conditions. I drove accident free for my entire term with the company.

Rexel bought out Ryall and that's when many changes began. Going from a family owned business to a corporation, resulted in some management issues.

I was pretty much on my own as the Denver based mountain driver working at night and did not have a whole lot of interaction with the city drivers who worked during the day.

My route ran from Sun-Thu, starting between 2300 and midnight. Working at night requires a dramatic change in lifestyle and sleeping habits.

I loved the challenge presented to me on a "nightly" basis. I took great pride in my work and the fact that the customers and the company could count on me to get the job done.

- Talking to multiple clients either in person or on phone/email about thousands of products and services selling retrieving and delivering orders as well as managing inventory
- Learned how to generate business maintain and increase customer accounts extensive knowledge in electrical supplies and installations how to up sell increase profit margin and obtain a flawless relationship with all of my accounts as well as all new clients
- Management was good full of knowledge thorough and very helpful in my training i had a never ending thirst for knowledge and they were always willing to teach me something new everyday
- Co-workers were tight almost like a family always had a highly competitive atmosphere for clients and orders but at the end of the day we all worked together for the best interest of the customer
- Slow days by far the hardest part of the job i want to be busy helping clients and generating business
- Happy customers after a long day of good business

I make work like a day at the park you never know what will be in the park that day.Just like you don't know what for sure will happen at work.But you take it as it comes along I have learned that you do have times you need to plan for. Things like the mean old guy always on the park bench,or the food stand to get a cold drink.But if you are anywhere of the things that are apparent in life, the park or work, than you will be able to deal with them in an appropriate manner.I think the hardest part of any job is just getting up to go to work and the most enjoyable part of the job is getting off work knowing that you made a difference and a job well done and complete.

If the company did more actual caring about employees and less talking about how much they respect their employees, maybe turnover ratio wouldnt be so sky high even with that pay. 2 years at the top of the metrics and seen countless people get promoted from outside the company to the positions that current employees have been begging for. For their kids and families to be able to even see them during the week, positions open and they make excuses as to why no one can get into them but outsiders can. Its so overwhelming because of the bonus means so much more to managers because they dont have to be there for 14-15 hour shifts devistating 60+hour work weeks at top speed breaking your back on metrics like robots to see no advancement opportunities. And get no respect but a pizza party like children every couple months.

This company is not at all friendly towards the drivers. If you make any mistakes you are yelled at in front of the customer and embarrassed as well. If the warehouse in Denver messes up a branches order or puts the wrong branches product into another branchs pallet by mistake the management will degrade the driver and make it out to be their fault when it has nothing to do with the driver. If your not a "Good ol boy" you will never get a promotion. If you want to advance and move locations to Loveland or Fort Collins the Denver branch will find ways to sabotage you and  guarantee you won't ever get the promotion or the transfer because they think it's a personal attack against them unless you are very good friends with the management. The pay is okay but they are only working the drivers 30 to 35 hours a week. There is no 10 minute breaks and no lunch. Ever. And as a DOT driver you are not authorized to eat in a moving vehicle per federal guidelines. 

Top Job Titles	Average Salary
Warehouse associate 3 salaries reported	$20.10 per hour
Counter sales representative 6 salaries reported	$19.50 per hour
Delivery driver 2 salaries reported	$21.00 per hour
Local driver 6 salaries reported	$21.75 per hour
Driver 1 salary reported	$25.22 per hour

Working at Rexel: Company Overview and Reviews

Rexel

Rexel Ratings

Popular jobs at Rexel

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected